Books-A-Million Reviews

Updated September 2, 2015
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2.8
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Recommend to a friend
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Terry Finley
209 Ratings

Pros
  • The employee discount is pretty good (in 79 reviews)

  • The book checkout program is a pro (in 26 reviews)

Cons
  • And how do you expect us to sell discount cards when we aren't making sales for the year across the board (in 167 reviews)

  • We are forced to shove discount cards and magazines down the throat of every customer that comes through the checkout (in 58 reviews)

More Pros and Cons

630 Employee Reviews

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  1. book seller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I love my job. I love the discount

    Cons

    Too much push on cards

    Advice to Management

    Ease up


  2. Not bad for a chill bookstore job... but it has it's cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million part-time (Less than a year)

    Pros

    - Weekdays were mostly quiet, so pretty relaxing - Assistant managers were awesome - Co-workers worked hard

    Cons

    - Pay was minimum wage - Corporate forced lots of silly policies on us - It was understaffed lots of the time, making cleanup after closing time nearly impossible within the time constraints - Some of my co-workers who had been there for 2 years+ never got a raise

    Advice to Management

    - Assistant managers did a great job of acclimating me to the environment. But corporate management needs more relaxed policies for their workers


  3. The Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Morgantown, WV
    Current Employee - Sales Associate in Morgantown, WV
    Recommends
    Positive Outlook

    I have been working at Books-A-Million part-time (Less than a year)

    Pros

    The environment here is incredible. I receive constant support, comfort, and help when I need it. The managerial team is unlike any I have encountered before. They reward high numbers and are understanding when the opposite is the case. The training period was long and full of encouragement. When a mistake is made, a manager will point out what was done right and then make suggestions on how to improve. Working here often doesn't feel like a job. And while I love being surrounded by books, I would work with and for these people in any field. This has been a wonderful experience and I know it will continue to be.

    Cons

    I'm honestly having a really difficult time thinking of any cons of working here. I would say I don't like being pushy about programs, but as the numbers are second to the customer experience here, I have the freedom to simply explain the programs without pushing or being worried about being harshly disciplined.

    Advice to Management

    My advice would be to continue on the path your on. Things are fair. They are positive. They make me excited to come to work. They make me proud to work here.


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  5. Not terrible but not great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Books-A-Million part-time (More than a year)

    Pros

    Work with college schedule, fun environment at times, You meet neat people who work in the downtown area and they connect you to different jobs.

    Cons

    Selling that discount card it's like a huge priority there, you're easily replaceable, Houston location management was pretty bad along with the district manager.

    Advice to Management

    Well to the district manager don't stress out the employees who work so hard for you. I may not be fond of the way my former manager ran certain things but she truly was unappreciated there she worked really hard and they just gave her more work load. To the management inside BAM, you shouldn't mix business with personal and it's really that simple that store closed down for many factors but that would be one of them. Business and personal were always mixed and you shouldn't do that. Also, value your employees more especially your hard working ones.


  6. Joe Muggs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Books-A-Million part-time

    Pros

    You get tips, and most of the employees are really nice.

    Cons

    You get burned a lot by the espresso machine. Pay is alright.


  7. Loved my Co-workers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Books-A-Million (More than a year)

    Pros

    The management and co-workers at the Sarasota Books-A-Million was the best part of my job. Great team and store management that cares about its employees. I LOVED working at a bookstore!

    Cons

    Some of the policies and procedures of the company itself were difficult to get used to. The rate of pay and pay raises could have been much better.


  8. Helpful (2)

    Some company metrics aren't in line with customer needs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Hughesville, PA
    Former Employee - General Manager in Hughesville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Books-A-Million full-time (More than a year)

    Pros

    Great company benefits. I had the pleasure of working with a manager that was supportive, energetic, and was willing to provide me with the necessary training to be successful.

    Cons

    As a GM you are responsible for ensuring that your staff sells magazine subscriptions that are typically not wanted by the customer. Because this is not a customer drive metric it's hard to meet it, yet they will come down hard on you if you don't.

    Advice to Management

    Get rid of the magazine subscription sales metrics.


  9. any

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Statesville, NC
    Current Employee - Assistant General Manager in Statesville, NC
    Recommends
    Positive Outlook

    I have been working at Books-A-Million full-time (More than 3 years)

    Pros

    Good company to work for

    Cons

    Don't have any cons at this time


  10. Might have just had a bad boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gainesville, FL
    Former Employee - Anonymous Employee in Gainesville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million part-time (More than a year)

    Pros

    If you love books you get to see the first stuff in.

    Cons

    They make you sell the discount cards and require them to amount up to a certain percentage of your sales. Not reaching that can result in write ups.

    Advice to Management

    Give people sections and let them stick to it.


  11. Helpful (2)

    Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Books-A-Million part-time

    Pros

    Great Employees and often good customers.

    Cons

    Slave wage pay, even for tourist areas with high cost of living. Company refuses to innovate. Too focused on pushing products the customer does not want or need.

    Advice to Management

    High Level Management: Remember what happened to Blockbuster?



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