Boost Mobile Reviews

Updated August 17, 2014
Updated August 17, 2014
31 Reviews

3.4
31 Reviews
Rating Trends

Recommend to a friend
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Matt Carter
17 Ratings

Employee Reviews

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  1.  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boost Mobile full-time

    Pros

    despite being controlled by sprint boost was still fairly autonomous. flexible schedules, great atmosphere and genuine camaraderie across the organization.

    Cons

    sprint limits the growth potential of its entire prepaid portfolio. sprint has no clue what they are doing, and the results show.

    Advice to ManagementAdvice

    continue to fight sprint to necessary competitive resources

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great work experience, terrible job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Panama City, FL
    Current Employee - Store Manager in Panama City, FL

    I have been working at Boost Mobile full-time for more than 3 years

    Pros

    Excellent co-worker relationships.
    Hands on training with up to date mobile devices.
    Mobile sales work experience.

    Cons

    Non-existent manager to employee communication.
    Lack of training.
    Dissatisfaction of 75% of customers.
    No assistance from corporate based company.
    Zero advancement in company.

    Advice to ManagementAdvice

    Keep in touch with employees, or at least have a weekly agenda set in order.
    No more "call customer care" for serious concerns from customers when calling in for assistance.
    Have a schedule made for employees to follow BEFORE 10pm on Saturdays.
    Offer a free phone program for employees struggling with financial issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great time flexibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Boost Mobile full-time for more than a year

    Pros

    Teaches you to deal with all types of customers.

    Cons

    Not the best compensation. Long hours.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    pretty simple, conviniet, and customer service may be stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Marietta, GA
    Former Employee - Store Manager in Marietta, GA

    I worked at Boost Mobile full-time for less than a year

    Pros

    easy, simple set up. If you are familiar with technology, good career.

    Cons

    customer service is stressful, no potential in moving up.

    Recommends
  6.  

    New and Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boost Mobile

    Pros

    Learning about runniing the business

    Cons

    To get the customer to belive that boost mobile is a good service provider for mobile phones

    Advice to ManagementAdvice

    Up front and direct about the direction they want the company to go and the steps I need to take towards the goal

  7.  

    it has been good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boost Mobile part-time

    Pros

    option to get a raise

    Cons

    part time, favoritism, lack of managers

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Fun learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Pembroke Pines, FL
    Current Employee - Sales Associate in Pembroke Pines, FL

    I have been working at Boost Mobile part-time for less than a year

    Pros

    Easy job good pay, great management.

    Cons

    Would get busy sometimes and we would be understaffed.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great while it lasted before the merger with Virgin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Irvine, CA
    Former Employee - Product Manager in Irvine, CA

    I worked at Boost Mobile full-time for more than 3 years

    Pros

    Fun working environment, talented and fun loving co-workers, fantastic bonuses and competitive pay.

    Cons

    The environment changed after Sprint Nextel acquired Virgin Mobile. New management changed the culture and most of the employees left for greener pastures.

    Advice to ManagementAdvice

    Stop screwing things up.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It was fun when it started ,now its just...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Boost Mobile full-time for more than 5 years

    Pros

    great co-workers, great relationships with retail partners
    great benefits and 401K, Company car, and gas card

    Cons

    Management really had no clue what they were doing
    work days turn into work nights, even extend to weekends

    Advice to ManagementAdvice

    listen to the people who work for you, with you and actually sell your product. You might learn a thing or two.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Get ready.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boost Mobile

    Pros

    It is a relatively easy job. It's slow on the weekdays. On the weekends it can get pretty busy.

    Cons

    Customers can be a lot to handle at times.

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