Boost Mobile

www.boostmobile.com
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Boost Mobile Reviews

Updated January 25, 2015
Updated January 25, 2015
34 Reviews
3.5
34 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Matt Carter
17 Ratings

Employee Reviews

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  1.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boost Mobile

    Pros

    Good wage and easy sales

    Cons

    Training is lacks but you learn basics

    Recommends
    Positive Outlook
  2.  

    Cell phones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Milwaukee, WI
    Current Employee - Sales Representative in Milwaukee, WI

    I have been working at Boost Mobile

    Pros

    Flexible hours. Latest cell phones at your disposal.

    Cons

    Lower pay. All pre paid. No family accounts.

    Advice to ManagementAdvice

    Pay out commissions. Add family plans.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The rise and fall of Boost mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Exece in New York, NY
    Former Employee - Account Exece in New York, NY

    I worked at Boost Mobile full-time (more than 3 years)

    Pros

    Great atmosphere in the beginning, good fast paced work.

    Cons

    Management, changed and became too strict. Focused more on audits than actual sales

    Advice to ManagementAdvice

    Focus more in the sales aspect of the business and stop wasting money on collateral and ever changing posters!!!

    Doesn't Recommend
    Neutral Outlook
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  5.  

    worked for this company for two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Boost Mobile full-time (more than a year)

    Pros

    It's pretty easy & pays well

    Cons

    Dealing with phones that are defective & customers that aren't satisfied

  6.  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boost Mobile full-time

    Pros

    despite being controlled by sprint boost was still fairly autonomous. flexible schedules, great atmosphere and genuine camaraderie across the organization.

    Cons

    sprint limits the growth potential of its entire prepaid portfolio. sprint has no clue what they are doing, and the results show.

    Advice to ManagementAdvice

    continue to fight sprint to necessary competitive resources

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Not even paid 7.95 Ohio minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Hamilton, OH
    Current Employee - Anonymous in Hamilton, OH

    I have been working at Boost Mobile part-time (less than a year)

    Pros

    None really just money

    Cons

    Calls you in at last minute
    Wants all you time but don't like to pay you

    Advice to ManagementAdvice

    Don't work here

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great work experience, terrible job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Panama City, FL
    Current Employee - Store Manager in Panama City, FL

    I have been working at Boost Mobile full-time (more than 3 years)

    Pros

    Excellent co-worker relationships.
    Hands on training with up to date mobile devices.
    Mobile sales work experience.

    Cons

    Non-existent manager to employee communication.
    Lack of training.
    Dissatisfaction of 75% of customers.
    No assistance from corporate based company.
    Zero advancement in company.

    Advice to ManagementAdvice

    Keep in touch with employees, or at least have a weekly agenda set in order.
    No more "call customer care" for serious concerns from customers when calling in for assistance.
    Have a schedule made for employees to follow BEFORE 10pm on Saturdays.
    Offer a free phone program for employees struggling with financial issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great time flexibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Boost Mobile full-time (more than a year)

    Pros

    Teaches you to deal with all types of customers.

    Cons

    Not the best compensation. Long hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    pretty simple, conviniet, and customer service may be stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Marietta, GA
    Former Employee - Store Manager in Marietta, GA

    I worked at Boost Mobile full-time (less than a year)

    Pros

    easy, simple set up. If you are familiar with technology, good career.

    Cons

    customer service is stressful, no potential in moving up.

    Recommends
  11.  

    New and Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boost Mobile

    Pros

    Learning about runniing the business

    Cons

    To get the customer to belive that boost mobile is a good service provider for mobile phones

    Advice to ManagementAdvice

    Up front and direct about the direction they want the company to go and the steps I need to take towards the goal

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