Boots

  www.boots.jobs
  www.boots.jobs

Boots Reviews

Updated November 20, 2014
Updated November 20, 2014
189 Reviews
3.3
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boots Managing Director Simon Roberts
Simon Roberts
48 Ratings

Review Highlights

Pros
  • Staff discount was good and always felt appreciated as an employe (in 25 reviews)

  • Always had good discount for Boots products and double discount days for staff (in 15 reviews)


Cons
  • Long hours and not enough FTE mean that quite often the store has long queues (in 11 reviews)

  • customer service ethic disappears beyond the application and interview (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great part time job while at uni

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in London, England (UK)
    Current Employee - Customer Assistant in London, England (UK)

    I have been working at Boots part-time (more than an year)

    Pros

    Flexible
    Good pay
    Good people
    Able to progress within the company if you want to

    Cons

    Stores can close quite late (11pm around Christmas) unless under 18 your expected to work some lates

    Advice to ManagementAdvice

    Appreciate the excellent staff you have

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    excellent workplace and excellent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant
    Current Employee - Customer Assistant

    I have been working at Boots part-time

    Pros

    all, from work-life balance to office and store culture

    Cons

    Difficult getting a job and getting more working hours

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Coordinator in Nottingham, England (UK)
    Current Employee - Human Resources Coordinator in Nottingham, England (UK)

    I have been working at Boots full-time (more than an year)

    Pros

    My experience working in Boots Support Office has been really good. I join two years ago as a Recruitment Administrator in the Recruitment Service Center where I was able to develop my skills in various roles I undertook within only a year working in this area. I then moved into the HR Co-ordinator role, which I found particularly interesting due to the complexity of this role. I realise how many, various and interesting opportunities there are in Boots Head Office and there is plenty of room for development and training.

    Cons

    I don't have any negative comments so far.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Graduate Boots Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Pharmacist in London, England (UK)
    Current Employee - Graduate Pharmacist in London, England (UK)

    I have been working at Boots full-time (less than an year)

    Pros

    Actual experience in working as a healthcare professional where you will be given the opportunity to progress and execute skills obtained throughout your academic journey.

    Cons

    Shift work, will always begin as a relief Pharmacist meaning you will be placed at different stores, but this could be a huge asset in finding your feet, gaining experience and learning as much as you can in a less pressured environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Assistant in Sheffield, England (UK)
    Former Employee - Operations Assistant in Sheffield, England (UK)

    I worked at Boots part-time (less than an year)

    Pros

    The best part is the fun team that I got to work with. Another good advantage is that stores have many opportunities for extra shifts during busy periods. I found it is easy to move between role quite easily on the shop floor. Furthermore, for the job I think the pay is better than most other similar jobs.

    Cons

    Potential for increase in responsibility is low.

    Advice to ManagementAdvice

    Keep up the good ethics.

    Recommends
    No opinion of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots full-time (more than 5 years)

    Pros

    Great company, great benefits, staff discount, company credo and ethics, putting customer at the heart of everything we do is something that all employees focus on and is clear through all of our work.

    Cons

    Salary is lower than some pepper companies. Holidays are fewer than other companies. We have to pay to park in Nottingham

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispenser in Girvan, Scotland (UK)
    Current Employee - Dispenser in Girvan, Scotland (UK)

    I have been working at Boots full-time (more than 10 years)

    Pros

    friendly company with good pay and bonuses for noticing the staffs roles

    Cons

    very busy and would be nice to have a bit more time with the customer

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Stevenage, England (UK)
    Current Employee - Customer Assistant in Stevenage, England (UK)

    I have been working at Boots part-time (more than 3 years)

    Pros

    I really liked that the management were always there for you as an individual and were always helping you improve and learn by giving you regular feedback. I felt that in the last two years I have really developed for example my social skills and my attitude to criticism and knock backs for example if a customer was not satisfied with a product or not interested what you were trying to sell. I felt that they were always trying to improve levels of communication and improve the team. We would often have staff meetings in order to discuss the year and would is well and what isn't.

    Cons

    Quite a few of my colleagues have found it difficult to get permanent contracts or more hours but the store would hire more people instead of offering more hours to staff, which some would be rather annoyed about.

    Advice to ManagementAdvice

    Try and give people more hours especially if they are good staff and willing to work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Lovely people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Kingston upon Hull, England (UK)
    Current Employee - Customer Assistant in Kingston upon Hull, England (UK)

    I have been working at Boots part-time (more than an year)

    Pros

    I worked at boots for 2 years whilst studying. I loved it. Great people and I was sad to leave.

    Cons

    Nothing bad to say about my experience

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Customer Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Durham, England (UK)
    Current Employee - Customer Assistant in Durham, England (UK)

    I have been working at Boots part-time (more than an year)

    Pros

    Working with a brilliant staff team in the Arnison Centre retail park store in Durham, Serving new customers all through the day and making customers happy, Enjoy working there, I am aged 17 and male and my pay rate per hour for my age is very good, Lots of overtime is given to staff during busy periods such as summer and christmas, Brilliant atmosphere to work in. Overall i am overly satisfied with my part time job as a customer assistant at boots at the present moment in time.

    Cons

    Personal growth and developing my future potential is currently unknown due to being only 17 years old. I would take any opportunity given to me to develop into a promotion. It can be challenging dealing with customers who are not happy no matter how much effort you try to put into it, but never the less it is very few customers who are like that. Budgets can be very hard to control and can be cut short.

    Advice to ManagementAdvice

    One point i would like to improve within Boots is the Advantage card system. (Loyalty card). I believe that the physical form of putting the advantage card through the machine at the moment is not good enough due to it being chip faced upwards on the card and with there being two separate types of ad cards, The majority of customers will always assume that the card goes logo faced upwards whereas it is actually the card faced backwards with the magnetic chip facing upwards towards the till. It can be tiring to have to inform every customer the same information.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Boots? Share Your Experiences

Boots

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.