Boots Reviews

Updated June 30, 2015
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3.4
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Recommend to a friend
Approve of CEO
Boots Managing Director Simon Roberts
Simon Roberts
68 Ratings

Pros
  • e-learning is good; free staff uniform; staff discount (in 25 reviews)

  • Good discount, good team to work with (in 15 reviews)

Cons
  • The long hours culture that is just expected (in 11 reviews)

  • customer service ethic disappears beyond the application and interview (in 7 reviews)

More Pros and Cons

263 Employee Reviews

Sort: Popular Rating Date
  1. Good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Manchester, England (UK)
    Current Employee - Customer Assistant in Manchester, England (UK)

    I have been working at Boots

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great pay, Great staff, friendly and helpful management. Really good discount.

    Cons

    Some of the shifts are a bit hard to do. such as 2:45am-10:45 am but as it is at the airport it is expected if you agreed to do it, which you do at the interview so if you don't want earlies don't say you can do them as they ARE early.


  2. Customer Assistant - Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots full-time

    Recommends
    Recommends

    Pros

    Lovely people. Good working conditions and benefits.

    Cons

    Basic retail hourly rates...Say no more!


  3. boots

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boots

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Boots offers quite good pay and flexibility with working hours.
    You will work in nice environment.
    Good working hours (except midnight pharmacy on New Years Eve!!!!)
    Nice and smart uniform.

    Cons

    We are very often understaffed which makes job very stressful and impossible to manage workload properly. Every manager try to save as much money as possible, but it doesn't work in the long term- people leaving the company.

    Advice to Management

    improve communications between all colleagues and manager assistants. Possibility to order some spare sets of uniform shouldn't be a problem.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Enjoyable!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Customer Assistant in Slough, Berkshire, South East England, England (UK)
    Former Employee - Christmas Customer Assistant in Slough, Berkshire, South East England, England (UK)

    I worked at Boots part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I had good pay
    I was given a chance for extra hours
    Good discount
    Regular breaks
    Management was understanding about school work

    Cons

    I can't think of any! I really enjoyed working there over Christmas and would want to do so again soon.

    Advice to Management

    Keep doing what you're doing!


  6. Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boots part-time

    Pros

    Nicest staff
    Learn so much
    Great break and lunch times
    Get an employee discount
    Love all things health and beauty

    Cons

    There are none because Boots is the best.
    The only complaint I have is when the boss tried to blame me for something she did.

    Advice to Management

    If you tell your staff to do something, don't give out to them for doing it.
    Take responsibility for your own mistakes instead of blaming lower ranked employees.


  7. here it is

    Current Employee - Retail Assistant in Bradford, Yorkshire and the Humber, England (UK)
    Current Employee - Retail Assistant in Bradford, Yorkshire and the Humber, England (UK)

    I have been working at Boots part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good i would say if not the best

    Cons

    there are no cons its all in the mind

    Advice to Management

    how should i know, what a dumb question


  8. Beauty Expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Portland, OR
    Former Employee - Beauty Advisor in Portland, OR

    I worked at Boots part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great job for students or people wanting a weekend job. good pay plus commissions.

    Cons

    not many hours. environment in some stores is not conducive to sales.

    Boots Response

    May 19, 2015

    Thank you for your feedback.


  9. good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boots

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good salary flexible hours availale. There are alot of times when helping the public gives you job satisfaction. this wasn't very frequest though

    Cons

    long hours
    poor management
    poor attitude towards staff
     availale. There are alot of times when helping the public gives you job satisfaction. this wasn't very frequest though

    Boots Response

    May 19, 2015

    Thank you for taking the time to share your review.


  10. It was great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in East Ham, England (UK)
    Former Employee - Customer Assistant in East Ham, England (UK)

    I worked at Boots part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Colleagues, Good Pay, Friendly Customers

    Cons

    Could get quite busy and sometimes understaffed

    Boots Response

    May 19, 2015

    We appreciate your feedback and thank you for sharing it.


  11. It was great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in London, England (UK)
    Former Employee - Customer Assistant in London, England (UK)

    I worked at Boots

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people were great to work with whilst I was there.

    Cons

    Sometimes the customers didn't know what they wanted, which made it hard sometimes.

    Advice to Management

    Keep it up.

    Boots Response

    May 19, 2015

    Thank you for your feedback.



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