Borders

  www.bordersgroupinc.com
  www.bordersgroupinc.com

Borders Reviews in Chicago, IL

448 Reviews
3.2
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
140 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)


Cons
  • upper management, Direction of company & loss of culture (in 28 reviews)

  • constant change, not much room for advancement, company went out of business (in 8 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Later, much...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Wilmette, IL
    Former Employee - Assistant Manager in Wilmette, IL

    I worked at Borders full-time (more than 10 years)

    Pros

    Working at Borders was perfect and frustrating.

    Cons

    Gone. Broke. Extinct. Not to worry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A soulless piece of meat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Bolingbrook, IL
    Former Employee - Bookseller in Bolingbrook, IL

    I worked at Borders full-time (more than an year)

    Pros

    Fun to work around books.

    Cons

    Management by humiliation
    Smokers allowed more breaks than non-smokers
    After 1 year of great service I was given a 00.17 raise
    Employees expected to prepare special events off the clock

    Advice to ManagementAdvice

    Going on the "warpath" is not inspiring --

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Run. Run very far away and don't look back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bookseller in Chicago, IL
    Former Employee - Bookseller in Chicago, IL

    I worked at Borders

    Pros

    merchandise discount
    some great co-workers
    getting to see all the new book titles first
    flexible hours for the most part

    Cons

    incompetent management
    hostile work environment
    no chance for advancement
    no recognition for a job well done
    constantly changing displays, themes, sections
    no communication from management

    Advice to ManagementAdvice

    Give it up. Borders died years ago, even before Greg J. (former CEO) finished destroying it. Leave the rotting carcass like the vultures you are, and take your golden parachutes with you!

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Don't follow health standards because they don't care about employees or customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cafe Seller in Oakbrook Terrace, IL
    Former Employee - Cafe Seller in Oakbrook Terrace, IL

    I worked at Borders

    Pros

    It's hard to find a positive about this company and store, if you're a reader than employees are allowed to rent books from the store (yes, the same ones you as a customer end up buying "new".) Employees get a 33% off discount of books and media (the bad part of this is that Borders is usually so expensive that the discount usually just brings it near the range you'd buy it on Amazon, and if you're over the age of 16 then you're probably hoping for the best benefit of your job to be something other than a store discount.)

    Cons

    Shifts can last all day for a salary that's below minimum wage. Some employees have been romantically involved with each other in chaotic and unprofessional work enviorenment. Terrible HR department-employess have been sexually harassed by customers and sometimes by other employees. Customers can be extremely rude to employees. No opportunities to advance in the company and if there were then it's likely to another position that pays close to minimum wage. "Benefits" like medical and dental are as expensive as if you were to buy insurance on your own. Cafe doesn't have enough employees working at one time to follow health code at all and often do things like handle food with their bear hands, poorly wash dishes, hand customers regular coffee instead of decaf so they don't have to brew it.

    Advice to ManagementAdvice

    Need to fix their HR department-Out of all the jobs I've worked at in my life, only at this company has sexual harassment been so tolerated. Customers are allowed to say nearly whatever they want to employees, and rarely does the HR department do anything about it. Customers have been known to practically stalk the girls that work in this store in and out of work and almost nothing is done about it. Also, too much in house flirting, dating, cliques, and MTV-esque drama for it to be called a professional work place.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Not A Smart Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Borders

    Pros

    Good Health Insurance (If you are FT), not worth it if you are PT
    Great Friendly People
    Flexible Work Schedule
    Selling excellent product

    Cons

    Going Bankrupt because corporate can't figure out how to run a company
    too much high skilled work for low pay
    Constant Layoffs
    No raises for 3 years
    Low payroll hours
    Relatively a really low class company

    Advice to ManagementAdvice

    End the suffering file chapter 7 because I really don't think you will be able to pull off the restructuring of a chapter 11 as the execs are not that bright.

    Doesn't Recommend
  7.  

    Sell books, sign people up for Borders rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Book Seller in Chicago, IL
    Former Employee - Book Seller in Chicago, IL

    I worked at Borders

    Pros

    Meet some really great people. Can borrow two books at a time.

    Cons

    Managers regularly make up stories about competitions, then when the goal is achieved they never deliver on it. Very strong opertaions culture, no passion for sales, no sales training.

    Advice to ManagementAdvice

    Stop making stuff up! Stop promoting people who pull zero percent on their Border's rewards sign up.Crack open a sales book every now and again.

    Doesn't Recommend
    Approves of CEO
  8.  

    not too bad, not too great either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller/Barista in Chicago, IL
    Former Employee - Bookseller/Barista in Chicago, IL

    I worked at Borders part-time (more than an year)

    Pros

    Being surrounded by books is always nice!

    Cons

    Hours and pay are not great!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Borders operates as a reactionary retailer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key-holder in Highland Park, IL
    Current Employee - Key-holder in Highland Park, IL

    I have been working at Borders

    Pros

    Borders has a customer friendly atmosphere. They offer great deals to those who are part of the rewards programs. Medical benefits are quite good for those who are full time employees.

    Cons

    They do not have any sense of promoting from within. Managers are nearly always hired from the outside. There is a lot of micromanaging from the corporate headquarters.

    No opinion of CEO
  10.  

    n/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Borders

    Pros

    well for a student its ok

    Cons

    the company do not do a good job in promoting employees from within.

    Advice to ManagementAdvice

    treat you employees right!!!

    Doesn't Recommend
    No opinion of CEO
  11.  

    part timer benefits, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Borders

    Pros

    The people you would work with are the nicest people ever. There are a lot of creative types trying to make a living doing something else or going to school. It is a good place for part time work or if you have another job with no benefits. The benefits for part timers and nice co-coworkers really keeps me hanging around. Oh and you get a discount on purchases and can borrow books like a library.

    Cons

    It is full of bureaucracy. Corporate always has some new directive and procedure that you have to adapt to. The managers are bound to enforce it whether they like it or not. The benefits and personal freedom seem to get more limited as the days pass. Pushing people to buy X (whatever corporate focuses on at that time) has really become standard routine where it once was not. It's too bad because personally I hate going to places like that let alone having to be the person I hate. Oh and no matter how much more you are expected to do, you do not get any more pay for it.

    Advice to ManagementAdvice

    Try to get your staff members a raise every now and then. Push for something more significant than .05.

    Doesn't Recommend
    No opinion of CEO

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