Borders Reviews

Updated March 26, 2015
23 reviews filtered by
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23 Employee Reviews

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  1. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier in Gurnee, IL
    Current Employee - Cashier in Gurnee, IL

    I have been working at Borders

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good environment, fun atmosphere, books and discounts are nice

    Cons

    Customers, hours, computer systems/rewards system/coupons errors.

    Advice to Management

    N/A

  2. Not A Smart Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Borders

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good Health Insurance (If you are FT), not worth it if you are PT
    Great Friendly People
    Flexible Work Schedule
    Selling excellent product

    Cons

    Going Bankrupt because corporate can't figure out how to run a company
    too much high skilled work for low pay
    Constant Layoffs
    No raises for 3 years
    Low payroll hours
    Relatively a really low class company

    Advice to Management

    End the suffering file chapter 7 because I really don't think you will be able to pull off the restructuring of a chapter 11 as the execs are not that bright.

  3. Borders operates as a reactionary retailer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key-holder in Highland Park, IL
    Current Employee - Key-holder in Highland Park, IL

    I have been working at Borders

    No opinion of CEO
    No opinion of CEO

    Pros

    Borders has a customer friendly atmosphere. They offer great deals to those who are part of the rewards programs. Medical benefits are quite good for those who are full time employees.

    Cons

    They do not have any sense of promoting from within. Managers are nearly always hired from the outside. There is a lot of micromanaging from the corporate headquarters.

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  5. n/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Borders

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    well for a student its ok

    Cons

    the company do not do a good job in promoting employees from within.

    Advice to Management

    treat you employees right!!!

  6. Sell books, sign people up for Borders rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Book Seller in Chicago, IL
    Former Employee - Book Seller in Chicago, IL

    I worked at Borders

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Meet some really great people. Can borrow two books at a time.

    Cons

    Managers regularly make up stories about competitions, then when the goal is achieved they never deliver on it. Very strong opertaions culture, no passion for sales, no sales training.

    Advice to Management

    Stop making stuff up! Stop promoting people who pull zero percent on their Border's rewards sign up.Crack open a sales book every now and again.

  7. New to Borders, but enjoying it so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL

    I have been working at Borders

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Getting back to core business. They are very people orientated. Good benefits, excellent compensation for what I do.

    Cons

    Company is in trouble finacially and that is scary. Technology is seriously outdated. SOP's and synergies are outdated, old or non-existent.

    Advice to Management

    Keep focusing on being simple. Sell, books, movies, music. People are extremely loyal, hard-working and love Borders. Encourage and build on that!

  8. part timer benefits, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Borders

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people you would work with are the nicest people ever. There are a lot of creative types trying to make a living doing something else or going to school. It is a good place for part time work or if you have another job with no benefits. The benefits for part timers and nice co-coworkers really keeps me hanging around. Oh and you get a discount on purchases and can borrow books like a library.

    Cons

    It is full of bureaucracy. Corporate always has some new directive and procedure that you have to adapt to. The managers are bound to enforce it whether they like it or not. The benefits and personal freedom seem to get more limited as the days pass. Pushing people to buy X (whatever corporate focuses on at that time) has really become standard routine where it once was not. It's too bad because personally I hate going to places like that let alone having to be the person I hate. Oh and no matter how much more you are expected to do, you do not get any more pay for it.

    Advice to Management

    Try to get your staff members a raise every now and then. Push for something more significant than .05.

  9. Helpful (1)

    Nice place to work if you like your coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL

    I worked at Borders

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    great discount; typically your coworkers are well-educated and interesting; always discovering cool new books and music; customers generally treat you well

    Cons

    low pay; you end up spending all your money buying books and cds; you have to work late and come in early on weekends

    Advice to Management

    allow more room for promotion from within; less hours on registers (vary it a little); allow people to switch departments

  10. Helpful (1)

    SBC - The Unwanted Child

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cafe Supervisor in Saint Charles, IL
    Current Employee - Cafe Supervisor in Saint Charles, IL

    I have been working at Borders

    Disapproves of CEO
    Disapproves of CEO

    Pros

    - No dress code for book sellers
    - A very casual, laid back place to work
    - Every employee can communicate with each other via personal walkie-talkie

    Cons

    - Mandatory dress code for cafe staff
    - Upper management did not want SBC/cafe and treats it as an issue rather than a partner
    - VERY little support from all over managers/supervisors when it comes to helping out with anything cafe related..... even though every single person has been trained!

    Advice to Management

    Practice what you preach to your supervisors and associates.... be a team player!

  11. A great place to work, while it lasts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Seller in Highland Park, IL
    Current Employee - Seller in Highland Park, IL

    I have been working at Borders

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Opportunity to connect with people through books and music. It's a sales job without having to be an aggressive sales person. Hard work always goes noticed. being able to check out books has helped me develop into a very well read person. It calls for independence and self motivation while working as part of a team.

    Cons

    The company is facing challenges so getting hours cut can be a regular thing. There seems to be a huge disconnect between the home office and the stores themselves, they work in different realities.

    Advice to Management

    There needs to be more consistency, more accountability. Needs to make it easier to fire bad apples as they can bring a whole store down very quickly.

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