Borders
2.9 of 5 414 reviews
www.bordersgroupinc.com Ann Arbor, MI 5000+ Employees

Borders Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.9 414 reviews

                             

23% Approve of the CEO

Borders President and CEO Michael J. Edwards

Michael J. Edwards

(131 ratings)

31% of employees recommend this company to a friend
414 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "People, free books and music, corporate learning, nice customers"
    in 24 reviews
  • "They had a nice employee discount"
    in 27 reviews
Cons:
  • "Upper management didn't have a grasp on the stores as a whole"
    in 27 reviews
  • "Borders kept around 40 employees on Part-Time status to avoid giving their employees benefits"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

Great Staff, Great Supervisor, Troubled Company

Operations Manager (Current Employee)
Chicago, IL

I have been working at Borders full-time for more than 3 years

ProsThe company wasn't doing well, but the people that worked alongside me turned what could have been an entirely negative experience into a mostly positive one.

My Supervisor, who was the District Manager of the Chicago Market, was a strong leader. He was honest and fair. I learned a lot from him and my time spent w/ him has helped in my post-Borders career.

My staff and colleagues, meanwhile, were equally strong. I learned as much from my subordinates as I did from my supervisors. We were in a sinking ship, and we knew it, and we worked together to keep it afloat as long as we could.

I worked in three separate stores while I was with Borders, and each experience was similar to the one before it; great staff, great supervisor, troubled company.

ConsFrom the onset of my employment, the company was in financial crisis. E-books were killing brick and mortar book retailers, and making our store monetary goals became more and more challenging as time went on. Everyone on staff knew that the book industry was in trouble. This made for some stressful situations. Company-wide conference calls were disheartening. Corporate management was panicked, and focuses were changing weekly in a desperate attempt to find something -anything- that would reverse the trends of the business. It was hard. And, ultimately, nothing worked. The company eventually closed its doors and we all lost our jobs.

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

R.I.P.

Training Supervisor (Former Employee)
Tampa, FL

I worked at Borders full-time for more than 3 years

ProsHad awesome benefits, great people. And books - the love of my life.

ConsMade dumb decisions such as updating their cafe.

Advice to Senior ManagementToo late to make changes

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Decent work, but currently out of business

Barista (Former Employee)
Thousand Oaks, CA

I worked at Borders part-time for more than a year

ProsFriendly work environment, decent discounts

Consno longer in business, immature employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I really enjoyed working here

Bookseller (Former Employee)

I worked at Borders full-time

ProsThe manager worked with my crazy college schedule with no problem.
To say that this was my first experience working in retail, I felt good about what I was paid.
I was never just standing around.
It was always made sure that I had/took my break.

ConsI really don't remember too many cons at all. My managers/supervisors were snappy at times, but as I said, I worked in a very busy location and it was also the holidays. So it's expected and wasn't a problem.

Advice to Senior ManagementI really appreciated that I was able to keep my identity (Appearance, tattoos, etc) while at work and feel as if this should be something that Borders should keep encouraging.

Yes, I would recommend this company to a friend

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exactly as you'd expect

Bookseller (Former Employee)
Madison, WI

I worked at Borders part-time for less than a year

Prosdiscounts, reading material, that kind of stuff

Consboring, people came in to steal things a lot

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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ok

Sales Clerk (Current Employee)
New York, NY

I have been working at Borders part-time for more than a year

ProsBooks and decent customers to work with.

ConsLow pay. Not much room for advancement.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Terrible

Cashier/Bookseller (Former Employee)
Pleasantville, NY

I worked at Borders part-time for less than a year

ProsLots of hours available for anyone interested

ConsBlackballed from working there because I gave my two weeks to the assistant manager, who never relayed it to the manager. Company went bankrupt a few weeks after I left

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Disappointing conclusion

Store Manager (Former Employee)
Rancho Santa Margarita, CA

I worked at Borders full-time for more than 10 years

ProsGreat employees, great customers, and of course, the books.

ConsRevolving door management destroyed the culture

Advice to Senior ManagementDon't rape & pillage.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fun

Anonymous Employee (Former Employee)

I worked at Borders full-time

Prosfun, energetic retail environment where you are face to face with hundreds of people a day.

Conslow pay, retail work. open weekends and most holidays

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A great place to buy your books

Team Leader (Former Employee)
Westbury, NY

I worked at Borders part-time for more than 3 years

ProsThey had an awesome atmosphere. The staff was friendly. Its just a great place

ConsThere are no cons to this store.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Borders reviews and ratings — including employee satisfaction and approval rating for Borders CEO Michael J. Edwards. All 414 reviews posted anonymously by Borders employees.