Borders
2.9 of 5 414 reviews
www.bordersgroupinc.com Ann Arbor, MI 5000+ Employees

Borders Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.9 414 reviews

                             

23% Approve of the CEO

Borders President and CEO Michael J. Edwards

Michael J. Edwards

(131 ratings)

31% of employees recommend this company to a friend
414 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "People, free books and music, corporate learning, nice customers"
    in 24 reviews
  • "They had a nice employee discount"
    in 27 reviews
Cons:
  • "Upper management didn't have a grasp on the stores as a whole"
    in 27 reviews
  • "Borders kept around 40 employees on Part-Time status to avoid giving their employees benefits"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Workplace

Sales Manager (Former Employee)

I worked at Borders full-time for more than 3 years

ProsThe work atmosphere was enthusiastic and very fast paced.

ConsThere was not alot of training for upper management, had to self teach.

Advice to Senior ManagementShould of stayed true to your product.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

not too bad, not too great either

Bookseller/Barista (Former Employee)
Chicago, IL

I worked at Borders part-time for more than a year

ProsBeing surrounded by books is always nice!

ConsHours and pay are not great!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

Low Salary for its Work Expectations

Bookseller/Barista (Former Employee)
Atlanta, GA

I worked at Borders part-time for less than a year

ProsThe atmosphere, working around books and coffee, was great. The customers weren't as terrible as the usual retail crowd. Also, the free book rentals was a nice perk!

ConsThe hours were long, and every employee had an oversized list of responsibilities in exchange for a very meager salary with no vacation or sick leave. The better an employee was at the job, the less time off he or she would have. If a good employee requested off, Borders was more likely to reject it in order to keep the store running properly at all time (rather than simply hiring more competent workers).

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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Amazing

Bookseller/Barista (Current Employee)
Nashville, TN

I have been working at Borders part-time for less than a year

ProsGreat employees, great training, great management, great product.

ConsStrange hours, not a great discount

Advice to Senior ManagementN/a

Yes, I would recommend this company to a friend

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The Experience of a Lifetime

Sales Manager (Former Employee)
Tucson, AZ

I worked at Borders full-time for more than 10 years

Prosan amazing company, so much to be grateful for

Consended in liquidation, so that's definitely a con

Advice to Senior Managementlisten to your stores, they can help

Yes, I would recommend this company to a friend

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Great company, shame mine closed.

Bookseller (Former Employee)
Kennesaw, GA

I worked at Borders part-time for more than a year

ProsGood atmosphere, pay came on time.

Consgot slaughtered by amazon, should've jumped on ebooks sooner

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Double Edged sword

Cashier/Bookseller (Former Employee)
New York, NY

I worked at Borders full-time for more than 3 years

ProsThe people were great. The only pros were the employee discount and the co-workers.

ConsThere is a reason this place went out of business... They didn't keep up with the times and their employees were overworked and underpaid.

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The once great fell so far.

Inventory Supervisor (Former Employee)
Westlake, OH

I worked at Borders full-time for more than 5 years

ProsDiscount on books, promo copies you could take home, ability to borrow books, typically GREAT coworkers.

ConsHour cuts without warning, too much work/pressure, constant threat of closure, did I mention too much work?, customers became reliant on coupons and there were no systems in place to help us prevent abuse. So we were told not to allow them to abuse them but the customer would scream at us not corporate.

Advice to Senior ManagementCorporate knows nothing. They are constantly flailing about making silly decisions that anyone in the store knows won't "save the company."

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I miss my job!

Inventory Processing Team (Current Employee)
Annapolis, MD

I have been working at Borders full-time for more than 5 years

ProsGreat people! Got to read lots of books and talk to people about books.

ConsThe whole going out of business thing.

Advice to Senior ManagementDon't sell your online presence to amazon. Oh wait...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Disapproves of CEO

 

Stability and enjoyment decreased drastically as the company made poor business decisions

Supervisor (Former Employee)
Saint Louis, MO

I worked at Borders full-time for more than 3 years

ProsGreat coworkers and a fun environment

ConsCompany failed financially under poor leadership

Advice to Senior ManagementThe company should have joined the ereader/ebook game earlier without teaming up with Amazon

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Borders reviews and ratings — including employee satisfaction and approval rating for Borders CEO Michael J. Edwards. All 414 reviews posted anonymously by Borders employees.