Borders Reviews

Updated July 20, 2015
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4.1
Rating Trends
Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
5 Ratings

Pros
  • The customers, the people that you work with, discounts on books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)

Cons
  • upper management, Direction of company & loss of culture (in 32 reviews)

  • not a lot of room for advancement because there is not a lot of people leaving (in 8 reviews)

More Pros and Cons

15 Employee Reviews

Sort: Popular Rating Date
  1. Great work environment. Diverse, collaborative, and edgy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Manager in Santa Monica, CA
    Former Employee - Training Manager in Santa Monica, CA

    I worked at Borders full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Diversity, Autonomy, Work-life balance, smart co-workers, collaborative. Borders has a great rep for acceptance of all people, regardless of age, gender, race, or lifestyle preferences. Indy atmosphere. Aggressive and autonomous work environment.

    Cons

    Biggest con is that they are out of business! On a corporate and store level the comp was below average. Directionally, Borders went the wrong path and did not fully embrace new technologies which consequently led to the downfall of the company.


  2. A fun place

    Former Employee - Anonymous Employee in Simi Valley, CA
    Former Employee - Anonymous Employee in Simi Valley, CA

    I worked at Borders

    Pros

    calm and relaxing work environment

    Cons

    gets very busy around the holidays

    Advice to Management

    none


  3. Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Los Angeles, CA
    Former Employee - Bookseller in Los Angeles, CA

    I worked at Borders full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Excellent place to work if you like books

    Cons

    Very busy environment Great benefits Good hours

    Advice to Management

    Great management


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  5. Disappointing conclusion

    Former Employee - Store Manager in Rancho Santa Margarita, CA
    Former Employee - Store Manager in Rancho Santa Margarita, CA

    I worked at Borders full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great employees, great customers, and of course, the books.

    Cons

    Revolving door management destroyed the culture

    Advice to Management

    Don't rape & pillage.


  6. Decent work, but currently out of business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Thousand Oaks, CA
    Former Employee - Barista in Thousand Oaks, CA

    I worked at Borders part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly work environment, decent discounts

    Cons

    no longer in business, immature employees


  7. Now out of business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mission Viejo, CA
    Former Employee - Sales Associate in Mission Viejo, CA

    I worked at Borders part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discounts on books, music, DVDs, etc. Generally good about working with you if need be. It was a fairly standard retail job. It was good for me because I love books, but seeing as they seem to be going the way of the e-book and Amazon, the company is no more.

    Cons

    At time it felt like there were too many bosses present all the same time.


  8. A great beginning, but I really hated the end.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA

    I worked at Borders full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful culture, interesting and creative people shopped and worked at these stores.

    Cons

    The company forgot its roots and lost its way.

    Advice to Management

    Don't kill creativity and passion next time...


  9. Great and knowledgeable staff that eventually fell under mismanagement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Los Angeles, CA
    Former Employee - Bookseller in Los Angeles, CA

    I worked at Borders full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The staff was fantastic. I worked there for two years and made lasting friendships. The employees were, by and large, incredibly articulate and knowledgeable about literature, film and music. During my first year, the management was fantastic, kept the staff up-to-date on the goings-on of the store, and generally supported the employees and the community. The store was well-stocked and frequently busy, as it was located near UCLA and was the closest book store off-campus.

    Cons

    As Borders went bankrupt, the management changed and a new feel came to the store. The management made increasingly bizarre decisions, such as firing long-time employees and putting on events that took up resources and drew few people.

    Advice to Management

    They're closed, so there's really nothing left to say.


  10. Very decent job for a college student.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Long Beach, CA
    Former Employee - Bookseller in Long Beach, CA

    I worked at Borders

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    You get to work with books and entertainment! You get a sneak peek at all the latest books and entertainment--you discover more every day. Also, being a bookseller is not a strenuous or stressful job. You talk to customers, recommend books, and help them find what they need. Also, wearing casual attire was very nice.

    Cons

    The pay isn't the best, but great if you're going to school or are working toward another goal. Not a place I'd want to work in the long term. Even doing full time can be a bit of a drag sometimes, but part time is pretty good.

    Advice to Management

    Communicate with your employees as much as possible on what it is that you want from them--give them a list of priorities and talk it over with them. Also, even though it is a big corporation, don't treat it so much like one. Treat it like a small community, because that's what your individual store is.


  11. Good Temp. job for Teen and Collage Student.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Santa Ana, CA
    Former Employee - Bookseller in Santa Ana, CA

    I worked at Borders

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good temporary job for a teenager. Semi-flexible hours, discounts on merchandise and drinks. There is a manga and anime movie section.

    Cons

    Do not consider staying there! Almost no bonuses, pay raises or position advances/promotions. The people that work there all seem to know that the job there is temporary.

    Advice to Management

    Add more chairs and tables, have an upstairs and downstairs Starbucks. On the tables have cheap, small magnifiers attached for senior citizen use. Host workshops and study groups there for a tiny fee. Sell pencils, mechanical pencils and pens and paper specificly for these study groups.



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