Borders Reviews

Updated July 20, 2015
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3.4
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Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
149 Ratings

Pros
  • The customers, the people that you work with, discounts on books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)

Cons
  • upper management, Direction of company & loss of culture (in 32 reviews)

  • not a lot of room for advancement because there is not a lot of people leaving (in 8 reviews)

More Pros and Cons

477 Employee Reviews

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  1. A fun place

    Former Employee - Anonymous Employee in Simi Valley, CA
    Former Employee - Anonymous Employee in Simi Valley, CA

    I worked at Borders

    Pros

    calm and relaxing work environment

    Cons

    gets very busy around the holidays

    Advice to Management

    none


  2. Great Place to Work, No Longer in Business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Processing Supervisor in Victor, NY
    Former Employee - Inventory Processing Supervisor in Victor, NY

    I worked at Borders full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Employee discount, freedom to move about the store and answer questions/engage in conversations with people who enjoy reading!

    Cons

    Low pay (even for supervisors and managers), little autonomy when it came to merchandising strategies, no store/company events.

    Advice to Management

    You should have listened to your employees instead of dictating their every move. Simple things like merchandising - employees could have some say in some (not all) end-caps, but no table displays. People who enjoy reading work for borders, they may have had an idea what other readers would enjoy.


  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The coworkers were great, being around people who love to read is cool, and I loved the way the store smelled.

    Cons

    Very low pay, management was a little aloof, no benefits to speak of, and not much room for advancement.

    Advice to Management

    Offer better benefits, increase potential for advancement, pay us better, and more things of this kind of nature.


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  5. A great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    The store is a great place to work in any capacity. Most of the employees have been there for years or spend their entire working life there.

    Cons

    There is just not enough time to get involved in all of the programs that are offered and that contribute to the community.

    Advice to Management

    Keep doing an excellent job motivating the staff and providing excellent customer service.


  6. Helpful (1)

    could have been a contender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paperchase Dual Supervisor in Colorado Springs, CO
    Former Employee - Paperchase Dual Supervisor in Colorado Springs, CO

    I worked at Borders

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    In the beginning, Borders was an amazing company with knowledgeable booksellers, great products and a relaxed, fun atmosphere. My coworkers are still some of my best friends. It was a pleasure to go to work everyday and be around people who were genuinely happy to be there. I started as a music/book seller and held almost every position possible before the liquidation including cafe supervisor and Paperchase supervisor.

    Cons

    Unfortunately, Borders lost focus on customer service, treated its long term employees as expendable and racked up tons of debt. It became nothing more than a vehicle for upper management to bleed all the money they could and then move on. What was the best retail job ever, changed into a place that was only focused on squeezing every dime it could out of its customers. It was very painful to see such a wonderful place become pickings for corporate vultures.

    Advice to Management

    No one to advise anymore but if I could, I would tell them to let the booksellers do their jobs, keep up with major trends, stop hiring people into corporate positions who only care about their wallets and pay your debts on time.


  7. Putting the Book Cart Before the Horse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Seller in Honolulu, HI
    Former Employee - Book Seller in Honolulu, HI

    I worked at Borders full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent co-workers, decent benefits AT FIRST; including the ability to borrow books, and gift card bonuses. Was briefly an excellent place to work.

    Cons

    Benefits dried up quickly as new management came in, gutted the original feel of the place, and started pushing knick-knacks, clothing, stationary, and all sorts of off brand junk to try and boost sales temporarily before their golden parachutes kicked in.

    Advice to Management

    Not much management or employees can do when word from the top is transparently money grubbing and uncaring about consumer, employee, and the company itself.


  8. bookseller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    was a great place to work at first

    Cons

    their desperation created some crazy policies - like pushing certain books on every customer. "Make books" - an idea meant to appease publishers Borders owed money to, to prevent them from cutting Borders off completely


  9. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seller/Cashier in Pleasant Garden, NC
    Former Employee - Seller/Cashier in Pleasant Garden, NC

    I worked at Borders part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was fun and the Co workers were really great people and I enjoyed going to work to work with my Co workers.

    Cons

    Really underpaid and along with shutting down I guess the poor choice in management

    Advice to Management

    None at this point since all borders are gone


  10. Buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioning Editor in Bellevue, WA
    Former Employee - Commissioning Editor in Bellevue, WA

    I worked at Borders (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    It was a great company to work for.

    Cons

    Unfortunately, they are closed now.


  11. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free Book Rentals Lax Dress Code Culturally Diverse

    Cons

    Workers Underpaid Usually Short Staffed Upper Management tends to ignore needs of employees

    Advice to Management

    Pay your employees more.



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