Borders

  www.bordersgroupinc.com
  www.bordersgroupinc.com

Borders Reviews

Updated November 17, 2014
Updated November 17, 2014
448 Reviews
3.2
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
140 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)


Cons
  • Upper Management seemed to be trying every method possible to save the company, but it was to late (in 32 reviews)

  • constant change, not much room for advancement, company went out of business (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Borders Corporate Offices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Specialist in Ann Arbor, MI
    Former Employee - Training Specialist in Ann Arbor, MI

    I worked at Borders full-time (more than 3 years)

    Pros

    Work life balance, middle management

    Cons

    Poor decision making by upper level management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Bookseller
    Former Employee - Cashier/Bookseller

    I worked at Borders part-time (less than an year)

    Pros

    The good thing about working here was being around books, movies and music.

    Cons

    Really late hours, sometimes without previous warning. Also some unreasonable demands when puahing the rewards programs.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Alright place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Most co-workers were awesome people.

    Cons

    The management was often lacking.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The end was there all the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    People I worked with in my store were the best, most dedicated people I've known

    Cons

    Corporate disconnect, mistakes and desperation, look for them where you are and get out ASAP

    Advice to ManagementAdvice

    Too late

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Ann Arbor, MI
    Current Employee - Marketing in Ann Arbor, MI

    I have been working at Borders full-time (more than 5 years)

    Pros

    The people were exceptional to work with!! Family & Fun enviornment!

    Cons

    The workload was astronomical and pay was sub par.

  7.  

    NA

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Borders

    Pros

    Work environment, work-life balance, and so on

    Cons

    They went out of business

  8.  

    Borders, a company struggling to keep up with Amazon and Barnes and Noble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Ann Arbor, MI
    Former Employee - Project Manager in Ann Arbor, MI

    I worked at Borders full-time (more than an year)

    Pros

    Great company history. The culture was to do things internally and not to outsource... that provided a good sense of job security when there was a ton of work to do !!!

    Cons

    The stores and technology used at the stores was old and outdated.

    Advice to ManagementAdvice

    Catch up to the competition

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    It was great.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    I liked working around books.

    Cons

    They never offered raises for people who worked there for a long time.

  10.  

    Bookseller

    Former Employee - Inventory Processing Team in Nashua, NH
    Former Employee - Inventory Processing Team in Nashua, NH

    I worked at Borders full-time (more than 3 years)

    Pros

    Selling and recommending books is a fulfilling way to spend the day.
    You meet a wide variety of people with different interests.
    You are exposed to so many books and authors.

    Cons

    Pushy rewards program.
    It's a retail position, there will always be disgruntled customers.
    Management is sometimes non-responsive.

    Advice to ManagementAdvice

    Keep up to date with trends.

  11.  

    Poor marketing led to the down fall of Borders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Seller
    Former Employee - Book Seller

    I worked at Borders part-time (more than 5 years)

    Pros

    Intellectual group of employees. Discounts of books. Lots of access to new types of music and films.

    Cons

    Our intelligence was not useful for the companies. We were told to recommend books that the company wanted to promote rather than our own personal recommendations. We needed to carry a focus book all the time as a way to start conversations. Many required recommendations were for books that had a mainstream audience. The store lost interest in promoting local music. This was the major downfall of the company. They centralized their operations without allowing each store to market books and media toward their own unique customer demographic. Our store was doing good, but because the company went bankrupt, we had to close down.

    Also, benefits were wonderful in the beginning. Then year after year, they cut them drastically. Many full time employees were reduced to part-time so the company didnt have to pay full time benefits. Many people lost money in the stock options.

    The company blamed the online book stores as the reason for their demise. They did enter the online market very late in the game. Also, the internal book inventory service did not allow us to search for titles efficiently. Normally, if we are given clues by a customer on a book or song they were looking for, we would do an internet search. Because of security reasons, the story did not allow internet connectivity but still provided free wifi to their customers. This was before tablets were popular, and before smartphones. It seemed that were supposed to be the brains behind the search, but of course, that is impossible.

    Advice to ManagementAdvice

    They did not care about what each store did to support their local clientele.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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