Boston Financial
3.4 of 5 54 reviews
www.bostonfinancial.com Quincy, MA 1000 to 5000 Employees

Boston Financial Reviews

Updated Apr 11, 2014

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3.4 54 reviews

                             

92% Approve of the CEO

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Terry L. Metzger

(24 ratings)

69% of employees recommend this company to a friend
54 Employee Reviews
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Review Highlights

Pros:
  • "Flexible for part-timers, decent pay for college students"
    in 8 reviews
  • "Good benefits, training and people"
    in 6 reviews
Cons:
  • "There really is no room for growth or advancement"
    in 3 reviews
  • "Difficult to move up, work shifts with the stock market, some positions lack that certain challenge that some people need in their career"
    in 2 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to learn if you're willing to put in the effort.

Anonymous Employee (Current Employee)
Quincy, MA

I have been working at Boston Financial full-time for more than 10 years

ProsPeople, culture and benefits.

ConsLimited growth opportunities at this time.

Advice to Senior ManagementExpand business opportunities.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Approves of CEO

 

Great College Job

Anonymous Employee (Current Employee)

I have been working at Boston Financial part-time for more than a year

ProsFlexible work hours. Great management. Good opportunity for learning

ConsJobs can be tedious at times

Advice to Senior ManagementIndustry seems to be declining. Look to diversify

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Stressful

Customer Service Representative (Former Employee)
Rockland, ME

I worked at Boston Financial full-time

ProsThe Rockland Maine location is beautiful. You can take your lunch break overlooking the ocean. The hourly wage is not commensurate with the pressure of the job but it is one of f the highest hourly wages you will find in the area. Good benefits,

ConsThe stress level at this call center is very high. Employees are terminated on a regular basis, even those who have been there a number of years, not just newbies. There is very little positive reinforcement from management, although some managers are better than others. Calls are constantly monitored but no "at the moment" feedback. Your errors are pointed out weeks later, which is of no benefit. Very inflexible scheduling. Getting a full week of vacation in all but a few months of the year takes an act of Congress, except if you are upper level management. or have very high seniority.

Advice to Senior ManagementThe Golden Rule could certainly be incorporated into the philosophy at BFDS, Treat your employees as you would want to be treated and they will stay with you and your turnover rate would greatly diminish.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great benefits

Service Specialist (Current Employee)
Quincy, MA

I have been working at Boston Financial full-time for more than 8 years

ProsThe benefits are good. Coworkers are nice and always helpful.

ConsThe training is not always good. Communicating within the company is lacking. Raises are basically nonexistent. Due to lay offs not neighbor people to so the work.

Advice to Senior ManagementTraining needs to become top priority. We are dealing with people's money and a lot of mistakes are made do to lack of training.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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Great, flexible job to have while being a full time student balancing school, social and work activities.

Anonymous Employee (Former Employee)

I worked at Boston Financial

ProsFlexible work schedule. Managers treat their employees with respect. Not too much to handle while in school.

ConsSitting at a computer all day. Sometimes you have to work on Sundays.

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Part-time work for students

Mutual Fund Representative (Former Employee)
Lawrence, KS

I worked at Boston Financial for more than 3 years

ProsFlexible for part-timers, decent pay for college students

ConsVery little room for growth, very small yearly raises, office culture was dull

Yes, I would recommend this company to a friend

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Boston Financial was a great company to work for.

Client Service Administrator (Current Employee)
Boston, MA

I have been working at Boston Financial full-time for more than 10 years

ProsGreat benefits and fellow associates

ConsLayoffs and lack of growth

Advice to Senior ManagementNone company going in right direction

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to start in the financial industry, but stuck in the past.

Operations Manager (Current Employee)

I have been working at Boston Financial full-time for more than 8 years

ProsGreat exposure, awesome co-workers, and top notch benefits. If you're a hard worker and make a name for yourself, there are plenty of opportunities for advancement.

ConsUnorganized, lack of direction from senior management, and lower than average pay. Antiquated technology and a very poor IT/technical support group, which is frightening since BFDS is 50% owned by DST Systems. Huge communication gaps, and lots of dead weight at all levels. Performance based increases are a joke. Hard working employees are rewarded with more work while under performers aren't held accountable.

Advice to Senior ManagementBetter incentives to top performers would drive the rest of the staff to work harder. Stop giving everybody a pay increase each year for mediocre/underperforming associates. Focus on technology development and support. Too many unsupported programs/systems.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good for business students

Anonymous Employee (Current Employee)
Lawrence, KS

I have been working at Boston Financial part-time for more than a year

ProsLooks good on resume for college student. Seriously landed me so many internship offers.

Good benefits. Extremely flexible schedule.

ConsBoring. Diverse in age. Mainly college students, dropouts(usually dudes), and age 40-65 folk.

Wok is genuinely...boring. Glorified data entry, but don't try to tell them that.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great people to work with and flexible hours as long as it meets business needs.

Mutual Fund Representative (Current Employee)
Lawrence, KS

I have been working at Boston Financial full-time for more than 3 years

ProsFlexible, but sometimes do not get the hours wanted as a flex-time associate.

ConsLower pay than expected and no exposure to other jobs outside processing.

Advice to Senior ManagementPay college graduates more if you want them to stay around after they graduate. Possibly open more diverse type jobs or at least give exposure to the possibilities within the company that are not just processing.

Yes, I would recommend this company to a friend

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