Boston Interactive

  www.bostoninteractive.com
  www.bostoninteractive.com

Boston Interactive Reviews

Updated December 1, 2014
Updated December 1, 2014
10 Reviews
3.9
10 Reviews
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Recommend to a friend
Approve of CEO
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Chuck Murphy
6 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great growth and learning opportunities, even better people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Interactive full-time

    Pros

    Fun, casual environment, that allows for different types of working habits. The CEO cares about the individual growth of everyone in the company. Some long hours but great co-workers make it all worth it. There is a fully stocked kitchen and free lunch on Wednesdays. The office was just re-done and is beautiful.

    Cons

    Location. Great location if you're driving in because there is a parking lot that you can find a spot in 99.99% of the time, but not very central in the city making it hard to ever leave the office for lunch or coffee.

    Advice to ManagementAdvice

    Consider working on communication with employees. Sometimes there are miscommunications in ideas, expectations, or plans that lead to confusion and tension. The effort you put into finding people who really mesh with company culture is worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Great place to work if you "know your role"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Interactive full-time (less than an year)

    Pros

    Boston Interactive is generally a really good place to work. The staff is extremely friendly and genuinely enjoys working and having fun together. There are some long nights, but nothing like a lot of agencies. You will definitely see your family. Like a lot of small web agencies, you get a lot of B2B & financial sites (snooze), but they are very actively trying to attract more interesting projects, and will often do pro bono work just to build up the portfolio and give staff some room to express flex their creative muscles. I left before the recent office redesign, but it really looks amazing. The old look would have best been described as "comfortable but hokey".

    Cons

    The first thing to understand is that Boston Interactive is really an extension of CEO Chuck Murphy's personality/ego. It's clear at all times that this is HIS company, the clients are HIS clients, and good or bad work reflects on HIM. He's generally a reasonable, professional guy though – He's not a Steve Jobs-style egomaniac. That said, I was once in a meeting where he verbally berated a coworker in front of a vendor. That was very uncool, and something I won't ever forget.

    But my main issue with BI is that it feels like the staff is broken up into "grownups" and "kids". I wouldn't call the place hierarchical, because you're just either one of the grownups, or one of the kids. There's Chuck and his circle of 3 or 4 executives (the "grownups" - they had offices) and everyone else is the "kids" (they have cubicles). The gulf between the two groups is huge and almost impossible to cross. The company tends to hire people straight out of college, so most new employees may not even notice this, but as somehow who joined mid-career as a senior/principal professional, it was very off putting. There was no real room for advancement, and I often seemed like my "grownup" felt threatened by my skills. Yes, I know that sounds a bit egotistical, but whether or not my skills were even GOOD there was often an implied "Who are YOU to question my decisions?" as part of our discussions.

    On a completely unrelated note, their office is an absolute nightmare to drive to (in Charlestown), though you get free parking, which is nice.

    Advice to ManagementAdvice

    Empower your mid-tier staff more. Demonstrate better opportunities for internal advancement. Ditch the cult of personality around Chuck. Treat everyone like grownups.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    High Energy Agency On The Rise!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Interactive full-time

    Pros

    I started at Boston Interactive directly out of college and could not have asked for a better first job.

    The company really values the ambition of young employees and places great value on career development, giving team members many opportunities to attend conferences and seminars. It's a very hands-on work environment and provided me with the chance to experience all sides of marketing. This not only helped me to learn my strengths and weaknesses, but gave me valuable insight into the overall structure of a marketing agency.

    The company culture is really high energy (lots of morning people) and all about adapting to new employees. From happy hours and birthday cakes to over the top holiday parties, the team at Boston Interactive really enjoys being together both in and out of the office. This not only makes it easier to come to work each day, but help the days go by more quickly!

    Boston Interactive is currently in the process (nearly done) of renovating their Charlestown office as part of an overall growth strategy. Now is a great time to get involved with this transition on the ground level to have the opportunity to be part of an agency that's on the rise!

    Cons

    Like any small agency, Boston Interactive can at times be an 'all hands on deck' operation. If you're looking to become an expert in a specific area or for an extremely defined role, this may not be the place for you.

    Advice to ManagementAdvice

    Boston Interactive is currently going through a period of transition, making it extremely important that senior management be transparent with employees about overall growth, hiring strategies and future plans for the business. This will not only prevent employees from feeling 'in the dark,' but help make everyone feel more connected to the organization.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Diamond in the Rough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA

    I have been working at Boston Interactive as a contractor (less than an year)

    Pros

    I’ve consulted at several agencies in the New England area. By comparison, Boston Interactive has by far the best culture and nicest people. The work is cutting edge and exciting as they tend to attract larger brands across all verticals. The office space is newly renovated and the building offers a gym, cafeteria and shuttle service to the T. The best part about BI is they’re still growing so room for potential and new opportunities are on the horizon.

    Cons

    The traffic is a bit congested due to summer construction on the roads, but once you learn the short cuts, it’s easier to navigate your way home.

    Advice to ManagementAdvice

    Keep pushing the team to produce innovative work and continue to provide the support and tools they need to stay ahead of the curve.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    An agency that truly focuses on Customer Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlestown, MA
    Current Employee - Anonymous Employee in Charlestown, MA

    I have been working at Boston Interactive full-time (more than an year)

    Pros

    Process oriented and task focused. Everything is focused on the client experience and success. Plenty of room to grow and the office is expanding. Company focuses on the things they do well vs. spreading themselves too thin and trying to do everything. Summer hours are a real benefit.

    Cons

    Location is a little tough, but once the construction is done in Charlestown, it should bet better.

    Advice to ManagementAdvice

    Continue to stay focused on the customers success and deliver unique and functional web sites and designs.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Look closely at the picture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Charlestown, MA
    Current Employee - Developer in Charlestown, MA

    I have been working at Boston Interactive full-time (less than an year)

    Pros

    Location, working environment, clients, lowly co-workers

    Cons

    The picture shows almost exactly what it is like to work there. The CEO is seated "above" everyone and doesn't care about their opinion or thoughts. He talks to the CTO who is directly across from him at the table. But if you aren't one of those people you're nobody. Also if you're gay, fat or ugly you will not be hired.

    Advice to ManagementAdvice

    Quit.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Stable company with room for improvement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Interactive

    Pros

    Boston interactive is a very stable company with a solid pipeline of work. Employees are friendly and well-intentioned. It's a nice place to work.

    Cons

    There is a lot of work on sites that are along the lines of B2B pharma brochure sites....not very exciting or complex. Also, when people choose to leave, it's sometimes treated as a betrayal, which is disturbing and unrealistic (people leave! It's ok!).

    Advice to ManagementAdvice

    Chase more interesting work. Don't rely only on B2B--it can make for a very boring workstream for your employees. And cherish your alumni: people leave, and it's okay to acknowledge that your company isn't a forever home. Favorably inclined alumni can bring you business. Don't alienate them. Instead, be proud that they're continuing to succeed elsewhere. It can only reflect well on BI.

  9.  

    A great place to work for entry-level developers who want to learn and prove themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Charlestown, MA
    Former Employee - Developer in Charlestown, MA

    I worked at Boston Interactive full-time (more than an year)

    Pros

    Great people and culture. Fun environment.

    Cons

    Repetitive work - lots of similar projects. Not the fairest salaries.

    Advice to ManagementAdvice

    Recognize the worth of the people you employ and offer better salaries.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    The team is like a supportive family - we work hard, play hard, respect and support eachother.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Boston Interactive

    Pros

    Our CEO really cares about our happiness and morale - as we grow as a company, he continues to grow as well, learning new ways to support the bigger team. He works hard to enable and facilitate our success, communicate about where we are going as a company, how we are doing overall, and ensure that we feel that our jobs are stable in this up and down economy. He is great at finding that balance for everyone in terms of - do you have what you need from us and your job to be happy here, and are we getting what we need from you to be successful and move forward as a company?

    Cons

    about 1/3 rd of our 25 or so employees commute from outside of the city, and the company does not currently support any sort of work remotely policy, even though many of the employees could successfully do their jobs that way at least one day a week.

    Advice to ManagementAdvice

    Continue to communicate, continue to let people know (when applicable) they are valuable and are doing a good job, and continue to plan company activities to bring the team closer together! In a team environment, trust, honesty, communication, collaboration, and a collective passion for what we do is so important and must be continuously communicated and supported.

    Recommends
  11. 1 person found this helpful  

    A generally good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President in Boston, MA
    Former Employee - Vice President in Boston, MA

    I worked at Boston Interactive

    Pros

    Interesting work, always challenged, learning new technologies.

    Cons

    Occasionally difficult to work with customers.

    Advice to ManagementAdvice

    Keep growing steadily and focus on the long term.

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