Boston Market

  www.bostonmarket.com
  www.bostonmarket.com

Boston Market Reviews in Phoenix, AZ

143 Reviews
2.9
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
49 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Employees, Horrible Business Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Phoenix, AZ
    Current Employee - Cashier in Phoenix, AZ

    I have been working at Boston Market part-time (less than an year)

    Pros

    Managers are fantastic, hours are flexible, customers are friendly, menu is very simple, most staff are fine with their jobs

    Cons

    Staff that do not like their jobs absolutely hate it, upper management decisions are terrible, the menu changes way too often, prices fluctuate and change constantly, horrible business management (why do you think so many stores closed down), horribly low pay for the amount of work that is being done, no benefits

    Advice to ManagementAdvice

    Stop Changing Standards, Pay Employees Better (Hourly Shift Manager makes $10 per hour), Do Not Force Employees to do Unnecessary Things (like rolling plastic utensils in napkins).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not the best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ

    I worked at Boston Market full-time (more than an year)

    Pros

    Fast-paced, rapid changing. Easy promotion to shift manager for those who want management experience, little growth opportunity after that.

    Cons

    No sick days, Constant adoptions of sales initiatives that don't help the company. Line level employees take the brunt of ways to try to get customers to buy the food.

    Advice to ManagementAdvice

    You need to cut cost and lower prices, not create service improvements.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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