Boston Market

www.bostonmarket.com

Boston Market Reviews

Updated January 30, 2015
Updated January 30, 2015
151 Reviews
2.8
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
50 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market

    Pros

    Learn how to work fast and have patience while dealing with customers

    Cons

    Always being hotbecause you work behind the hot case.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Valencia, CA
    Former Employee - Server in Valencia, CA

    I worked at Boston Market part-time (less than a year)

    Pros

    It was quick, easy to learn skills, friendly environment.

    Cons

    Not much opportunity, work time disorganized.

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    All right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Boston Market part-time (less than a year)

    Pros

    Decent, considering it was my first job ever. I worked there for a summer between college semesters. You get half off on meals during your shift, and I often found it rewarding to interact with customers.

    I noticed that they often trained workers to become managers, so it seems like there was a decent amount of opportunity for growth at my location.

    Management was okay - as with most places, it's kind of a mixed bag.

    Cons

    For the amount of work you do, the pay doesn't really justify it. You work very hard - probably about as much as you would if you were a server - and you don't get tipped for it or anything.

    I also felt like each of my managers were on slightly different pages and often contradicted each other. It made things kind of confusing.

    Advice to ManagementAdvice

    Communicate with each other better and make sure you're teaching the same things to each employee.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Typical fast food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tempe, AZ
    Former Employee - Manager in Tempe, AZ

    I worked at Boston Market full-time (more than 3 years)

    Pros

    It will pay the bills

    Cons

    Little appreciation from out of store management

    Advice to ManagementAdvice

    Show support towards your staff.

    Doesn't Recommend
    Neutral Outlook
  6.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at Boston Market full-time (more than a year)

    Pros

    The pay was decent and the job wasn't too demanding

    Cons

    There is not a lot of opportunity to pick up extra hours due to store hours n managers not wanting their costs to go up

    Recommends
    Neutral Outlook
  7.  

    Nothing special.

    Current Employee - Delivery Driver in Pleasant Hill, CA
    Current Employee - Delivery Driver in Pleasant Hill, CA

    I have been working at Boston Market part-time (less than a year)

    Pros

    Flexibility. You are only looking at 2 hour shifts. So this is really only a side job. Busy time for drivers is when Thanksgiving comes around.

    Cons

    needs new equipment and more of it.

    Advice to ManagementAdvice

    When Christmas come around and your store is #1 in sales, the company should reward hard working employees with Xmas bonuses instead of just rewarding the manager with the bonus.

  8. 1 person found this helpful  

    Too much work and little pay!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in East Orange, NJ
    Former Employee - Server in East Orange, NJ

    I worked at Boston Market part-time (less than a year)

    Pros

    The food was the only thing I liked about working there. Other than that, I will never ever go back

    Cons

    Management rules. Very cheap company. Would always be on my back about how much food I gave the customers but hated getting complaints from them. Way too much cleaning to do. Can't even get tips for the hard work we do!

    Advice to ManagementAdvice

    Stop being so cheap

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Not Growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gm Training Leader
    Current Employee - Gm Training Leader

    I have been working at Boston Market full-time (more than 10 years)

    Pros

    No early morning but no good managers

    Cons

    No advancement, no support, little pay

    Doesn't Recommend
    Negative Outlook
  10.  

    Decent Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market

    Pros

    Not a bad place to work. It depends a lot on the local management.

    Cons

    Not too much to say. All in all a pretty good place to work.

  11.  

    Unprofessional General Managers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market part-time (more than a year)

    Pros

    Working for Boston Market like anywhere else has it's ups and downs... hours and location are convenient

    Cons

    Lack of possitive coaching from General Manager...manager I have now plays intimidation game...breaks numerous company policies but she gets away with it all the time,,,area manager only concern are numbers...can't be bothered with humans...pretty sad when the 1 in charge is the biggest violater

    Advice to ManagementAdvice

    stop backing up bad managers and start concentrateing on the good emoloyees who work hard for this comoany

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