Boston Market

  www.bostonmarket.com
  www.bostonmarket.com

Boston Market Reviews

Updated October 23, 2014
Updated October 23, 2014
135 Reviews
2.7
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
47 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

  • Upper management is a pain in the butt and they roll out to many menu changes (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Boston MKT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Fairfax, VA
    Former Employee - Shift Manager in Fairfax, VA

    I worked at Boston Market part-time (more than an year)

    Pros

    overall okay company not much room for growth

    Cons

    low pay, high employee turnover rate

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    they have a good career path for new managers.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market

    Pros

    surrounded by good colleagues and good training.

    Cons

    work life balance is not a focus. If you don't have good boundaries you can run yourself into the ground.

    Advice to ManagementAdvice

    respect employee work life balance.

  3. 1 person found this helpful  

    Not bad for a high school job

    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Boston Market part-time (less than an year)

    Pros

    Good management, easy job tasks, easy corporate mobility (one of my managers was 21 years old, working while attending community college)

    Cons

    It can be boring, the pay was not much over minimum wage, and a lot of the guests were senior citizens and they were sometimes hard to deal with.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Hard work for low pay was here to work my way through college. Good for college and high school kids.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Abington, PA
    Current Employee - Cashier in Abington, PA

    I have been working at Boston Market part-time (more than 3 years)

    Pros

    Customer service experience and discount was half off. Get to know you coworkers and make life long friends. Flexible hours as well.

    Cons

    Management can be unprofessional because they look at you as just a low paid worker not a person with goals

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Baltimore, MD
    Former Employee - Assistant General Manager in Baltimore, MD

    I worked at Boston Market full-time (more than 5 years)

    Pros

    Hours are good, As long as you have a good team it is a fun place to work

    Cons

    corporate can be difficult to deal with--micromanaging

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Crew Member

    Former Employee - Crew Member in West Palm Beach, FL
    Former Employee - Crew Member in West Palm Beach, FL

    I worked at Boston Market part-time

    Pros

    Really easy job, gave free lunch during breaks. Flexible for the most part. Really nice customers.

    Cons

    Very minimal training, gave hardly any hours, shifts were too short, so much cleaning to the point of it being pretty much janitorial work. No tips, didn't allow us to even ACCEPT tips!

  8.  

    Just stopped getting hours after a manager had a loud, unprovoked outburst directed towards me. Unprofessional...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Flemington, NJ
    Former Employee - Cashier in Flemington, NJ

    I worked at Boston Market part-time (less than an year)

    Pros

    Pay is competitive, my store had room to move up, it was generally easy work-mainly dishing up food and cleaning up the dining room, coworkers were all friendly and hard working

    Cons

    Almost no training was given, management didn't know how to do paperwork so I never got direct deposit even after I explained how, and I got the vibe that if you weren't "one of the guys/girls" then you were definitely out.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Enjoyed my co-workers' company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Indianapolis, IN
    Former Employee - Cashier in Indianapolis, IN

    I worked at Boston Market part-time (more than an year)

    Pros

    The work is easy; management cares about you, and is flexible with your personal scheduling needs. Friendly conversations with regular customers, free drinks, and the delicious smells of fresh vegetable stuffing and sweet corn.

    Cons

    There is a LOT of cleaning that needs to be done. If you are on dish-washing shift, expect six to eight hours of filthy, chicken-covered, sauce-slathered dishes to clean in deep sinks in the back. Your fingers will be wrinkled and pruny for hours to come. Also, irate customers when the company takes an item off the menu.

    Advice to ManagementAdvice

    Maybe really consider what the customers want on the menu, rather than what you think will sell.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Milwaukee, WI
    Current Employee - General Manager in Milwaukee, WI

    I have been working at Boston Market full-time (more than 5 years)

    Pros

    Fantastic team members, hours of operation - NO Late nights.

    Cons

    Thanksgiving weeks were hard, had to work third shift to get everything ready.

    Recommends
    Approves of CEO
  11.  

    The Most Stressful Job I've Ever Worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Boston Market part-time (more than an year)

    Pros

    Once you get used to the menu (ingredients, prices, etc) and can impress the customers with your knowledge, it gives you a sense of accomplishment. I had a lot of regulars that were very kind and were nice to see a few times a week. When customers weren't around, I would get to "taste-test" to food, which as a poor college student, is a big plus.

    Cons

    You will ALWAYS be busy, and if you aren't, expect to be getting fired soon. As a cashier, I was expected to serve, clean, and prepare some of the food in the back all while still ringing up people's orders and dealing with cranky attitudes and people trying to use coupons that have clearly expired two years ago and will throw a fit if I say no. In general, the customer base of Boston Market is older people and those with big families, which makes for a very frustrating work environment. Basically you have to do everything perfectly otherwise they start asking for discounts and to see a manager.

    People would blatantly ask if I was in college and ask detailed questions about my life to (I presume) find out if I had a life outside of food service. I had a few complete (creepy) strangers message me on Facebook just because they misinterpreted the company's standard level of friendly serving as me being interested in them.

    Recommends
    Positive Outlook
    No opinion of CEO

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