Boston Market

  www.bostonmarket.com
  www.bostonmarket.com

Boston Market Reviews

Updated December 19, 2014
Updated December 19, 2014
144 Reviews
2.9
144 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
49 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Server in Queens Village, NY
    Former Employee - Cashier/Server in Queens Village, NY

    I worked at Boston Market part-time (more than an year)

    Pros

    Nice work environment. Fast paced makes days go fast. Pay is ok.

    Cons

    Offers less wage for the same position to younger people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The company is very thorough, and great to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HSM in Brookfield, WI
    Current Employee - HSM in Brookfield, WI

    I have been working at Boston Market full-time (less than an year)

    Pros

    Great pay
    Great crew
    Lots of opportunity to advance

    Cons

    Only closed on Christmas Day

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Builds customer service and work experience with co-workers/customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server/Cashier in Philadelphia, PA
    Former Employee - Server/Cashier in Philadelphia, PA

    I worked at Boston Market

    Pros

    great food on break learn about customer service

    Cons

    a lot of customers on holidays and sundays.

    Approves of CEO
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  5.  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Boston Market

    Pros

    The career ladder is endless! Excellent teamwork!

    Cons

    Sometimes you have to travel to a store and no compisation for driving time and gas.

    Advice to ManagementAdvice

    Nothing its wonderful!

    Recommends
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Boston Market

    Pros

    I use to love my job the management was great our regional manager was the best to. The only reason I dont work there anymore is because it closed down.

    Cons

    Down side was the store closing down, I have no bad reviews for the place I loved working there and I love eating there.

    Advice to ManagementAdvice

    My management was great even the regional manager was more interactive then anyone else. We loved when he stopped by,

    Recommends
    No opinion of CEO
  7.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in North Arlington, NJ
    Current Employee - Server in North Arlington, NJ

    I have been working at Boston Market

    Pros

    flexible hours, every where so you can transfer from branch to branch according to your desire, good food, clean, reasonable pay.

    Cons

    if your relation with the manager bad your hour will keep cut-down

    Recommends
    Approves of CEO
  8.  

    Boston Market is a great company with friendly managers and hard working employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver in Boca Raton, FL
    Current Employee - Catering Driver in Boca Raton, FL

    I have been working at Boston Market part-time (less than an year)

    Pros

    As a Catering Driver, you get a $15.00 commissioned delivery fee per delivery. This fee covers gas costs and provides incentive because gas usually does not cost anywhere close to $15.00 per delivery.

    Cons

    Tips are rare, and there are some weeks where you don't get any deliveries. Most people would need another job to support themselves unless you can average about two deliveries a day.

    Advice to ManagementAdvice

    It might be wise to start hiring people strictly for promoting the delivery aspect of the company. Most people I know have no idea that Boston Market delivers.

    Approves of CEO
  9.  

    Company Culture Slightly Warped

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Fort Lauderdale, FL
    Former Employee - Shift Manager in Fort Lauderdale, FL

    I worked at Boston Market part-time (more than an year)

    Pros

    Pretty good pay
    Great employees excluding high management
    Loved the hours

    Cons

    Micromanaging
    Customer can never be wrong
    Inefficient managers

    Advice to ManagementAdvice

    Trust that we as employees are capable of doing our jobs,

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver
    Current Employee - Catering Driver

    I have been working at Boston Market part-time (more than an year)

    Pros

    Keep me well informed to my job well

    Cons

    Irregular schedule on call takes up much time waiting to see if I work today

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  11.  

    Don't know how I feel anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Boston Market full-time (more than 5 years)

    Pros

    Its a Great Company to work for if you are young and are looking for experience on your resume. Teaches the basics of operation a business.

    Cons

    To be promoted is like a huge waiting game. I feel as if they don't follow though with their commitments. There are basically no benefits, and next to no compensation for extra work/ commitments. i also feel as if they don't hold enough people accountable and do not who that they actually care for their employees or how they are being treated. I feel torn about this company. They tell me that the restaurant is my life but it doesn't seem as if its worth the pay with no recognition.

    Advice to ManagementAdvice

    Treat your people better. There has been so many good people leave over the years since I've been employed because you won't even pay them a salary that enough to survive. There is also way to much work to be done to pay crew members only minimum wage for some positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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