Boston Market

  www.bostonmarket.com
  www.bostonmarket.com

Boston Market Reviews

Updated December 12, 2014
Updated December 12, 2014
143 Reviews
2.9
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
49 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Too much work and little pay!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in East Orange, NJ
    Former Employee - Server in East Orange, NJ

    I worked at Boston Market part-time (less than an year)

    Pros

    The food was the only thing I liked about working there. Other than that, I will never ever go back

    Cons

    Management rules. Very cheap company. Would always be on my back about how much food I gave the customers but hated getting complaints from them. Way too much cleaning to do. Can't even get tips for the hard work we do!

    Advice to ManagementAdvice

    Stop being so cheap

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market

    Pros

    Not a bad place to work. It depends a lot on the local management.

    Cons

    Not too much to say. All in all a pretty good place to work.

  3.  

    Unprofessional General Managers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market part-time (more than an year)

    Pros

    Working for Boston Market like anywhere else has it's ups and downs... hours and location are convenient

    Cons

    Lack of possitive coaching from General Manager...manager I have now plays intimidation game...breaks numerous company policies but she gets away with it all the time,,,area manager only concern are numbers...can't be bothered with humans...pretty sad when the 1 in charge is the biggest violater

    Advice to ManagementAdvice

    stop backing up bad managers and start concentrateing on the good emoloyees who work hard for this comoany

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  5.  

    Boston Market is a great company with friendly managers and hard working employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver in Boca Raton, FL
    Current Employee - Catering Driver in Boca Raton, FL

    I have been working at Boston Market part-time (less than an year)

    Pros

    As a Catering Driver, you get a $15.00 commissioned delivery fee per delivery. This fee covers gas costs and provides incentive because gas usually does not cost anywhere close to $15.00 per delivery.

    Cons

    Tips are rare, and there are some weeks where you don't get any deliveries. Most people would need another job to support themselves unless you can average about two deliveries a day.

    Advice to ManagementAdvice

    It might be wise to start hiring people strictly for promoting the delivery aspect of the company. Most people I know have no idea that Boston Market delivers.

    Approves of CEO
  6.  

    Company Culture Slightly Warped

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Fort Lauderdale, FL
    Former Employee - Shift Manager in Fort Lauderdale, FL

    I worked at Boston Market part-time (more than an year)

    Pros

    Pretty good pay
    Great employees excluding high management
    Loved the hours

    Cons

    Micromanaging
    Customer can never be wrong
    Inefficient managers

    Advice to ManagementAdvice

    Trust that we as employees are capable of doing our jobs,

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver
    Current Employee - Catering Driver

    I have been working at Boston Market part-time (more than an year)

    Pros

    Keep me well informed to my job well

    Cons

    Irregular schedule on call takes up much time waiting to see if I work today

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  8.  

    Don't know how I feel anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Boston Market full-time (more than 5 years)

    Pros

    Its a Great Company to work for if you are young and are looking for experience on your resume. Teaches the basics of operation a business.

    Cons

    To be promoted is like a huge waiting game. I feel as if they don't follow though with their commitments. There are basically no benefits, and next to no compensation for extra work/ commitments. i also feel as if they don't hold enough people accountable and do not who that they actually care for their employees or how they are being treated. I feel torn about this company. They tell me that the restaurant is my life but it doesn't seem as if its worth the pay with no recognition.

    Advice to ManagementAdvice

    Treat your people better. There has been so many good people leave over the years since I've been employed because you won't even pay them a salary that enough to survive. There is also way to much work to be done to pay crew members only minimum wage for some positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great training, horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Chicago, IL
    Former Employee - Shift Manager in Chicago, IL

    I worked at Boston Market full-time (more than an year)

    Pros

    I had a ggreat General Manager who taught me quite a bit.

    Cons

    Upper management has unrealistic demands, lies about promotions, uncompetitive pay

    Advice to ManagementAdvice

    Keep your promises

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Boston MKT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Fairfax, VA
    Former Employee - Shift Manager in Fairfax, VA

    I worked at Boston Market part-time (more than an year)

    Pros

    overall okay company not much room for growth

    Cons

    low pay, high employee turnover rate

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    they have a good career path for new managers.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market

    Pros

    surrounded by good colleagues and good training.

    Cons

    work life balance is not a focus. If you don't have good boundaries you can run yourself into the ground.

    Advice to ManagementAdvice

    respect employee work life balance.

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