Boston Market

  www.bostonmarket.com
  www.bostonmarket.com

Boston Market Reviews

Updated December 12, 2014
Updated December 12, 2014
143 Reviews
2.9
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
49 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people; fun job;

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Boston Market

    Pros

    The people who come in are usually older people and are very friendly. They like to talk and tell stories as you serve them so it gets interesting. And the people i work with for the most part are pretty cool.

    Cons

    There are days where there will be a big sale and they won't inform you until that day (sometimes you won't find out until customers tell you) do you'll be serving customers back to back. It'd be nice to know do you could prepare mentally.

    Advice to ManagementAdvice

    Focus more on customer service and not the bottom line. I've never had one frustrated guest personally and they all leave very happy yet I'm constantly being told to change the way i deal with them since its not "the right way"

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    A place for everything good.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market part-time (more than an year)

    Pros

    Great product and environment to work.

    Cons

    Lot of time on your feet.

    Advice to ManagementAdvice

    Limit how much you change management.

  3.  

    It was a great starting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carver/Server/Cash/Prep/Utility/Back-up/Driver in Troy, MI
    Former Employee - Carver/Server/Cash/Prep/Utility/Back-up/Driver in Troy, MI

    I worked at Boston Market part-time (more than an year)

    Pros

    Pay is good for the work you do.

    Cons

    Being burnt by the ovens and display case.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Boston Market has a friendly work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Laguna Niguel, CA
    Current Employee - Assistant General Manager in Laguna Niguel, CA

    I have been working at Boston Market full-time (more than an year)

    Pros

    Friendly coworkers and nice customers.

    Cons

    long days and slow shifts

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Silver Spring, MD
    Current Employee - Cashier in Silver Spring, MD

    I have been working at Boston Market part-time (more than an year)

    Pros

    Good if you have no experience. Most customer are very nice and at first it is a good place to work. The coworkers I work with make it fun and joyful.

    Cons

    The pay is horrible I have been working there for 2 years and dont even make $8. I work 12 hour shift a day. The managers dont even seem to care. They are so cheap that they wouldnt even fix the air conditioning and heater.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Manager are rude, very disorganized, not clean.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Carver in Longwood, FL
    Current Employee - Server/Carver in Longwood, FL

    I have been working at Boston Market part-time (less than an year)

    Pros

    Sometimes you don't want to kill yourself.

    Cons

    The place is gross, the managers are very rude, all their systems are outdated. It is sometimes dangerous to work there (cleaning vents with no gas mask, fires in the ovens, grease on the ground, ice all over the place). Horrible scheduling, they will put you on at 5:30 so you'll spend an half an hour in traffic stuck in rush hour.

    Advice to ManagementAdvice

    Try not being incredibly rude to your entire work-staff.

    Doesn't Recommend
    Negative Outlook
  8.  

    The company could care less about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX

    I have been working at Boston Market full-time (more than an year)

    Pros

    Its an easy pace to work at

    Cons

    Everything. They go out of there way to make life harder on employees, there is way to much favoritism, pay is terrible, nothing gets repaired

    Advice to ManagementAdvice

    Take care of your employees better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Server in Indianapolis, IN
    Former Employee - Cashier/Server in Indianapolis, IN

    I worked at Boston Market part-time (less than an year)

    Pros

    the crew is full of wonderful people, pay is pretty good

    Cons

    management is horrible plays favoritism ,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    HSM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HSM in Albuquerque, NM
    Current Employee - HSM in Albuquerque, NM

    I have been working at Boston Market full-time (more than 3 years)

    Pros

    Easy to move up if you work hard. Fun environment, crew works well with each other. Good management.

    Cons

    To much freedom sometimes. Short crew on busy days sometimes.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Worst Job of My Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Boston Market full-time (less than an year)

    Pros

    I can't think of many other than some of my coworkers were friendly.

    Cons

    You will never want to eat chicken again after working for this company. Their choice in management is horrid and I could not believe the amount of sexual harassment that went on. People showed up to work high on all kinds of things and I'm pretty sure money was stolen from the register on a regular basis. I was so happy to get out of that place.

    Advice to ManagementAdvice

    Treat people how you want to be treated.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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