Boston Medical Center HealthNet Plan

  www.bmchp.org
  www.bmchp.org
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Boston Medical Center HealthNet Plan Reviews

Updated July 31, 2014
Updated July 31, 2014
15 Reviews
3.1
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott O'Gorman
2 Ratings

Employee Reviews

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  1.  

    Good company - nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst  in  Boston, MA
    Former Employee - Senior Programmer Analyst in Boston, MA

    I worked at Boston Medical Center HealthNet Plan full-time for more than 3 years

    Pros

    Good growth opportunity if you are willing to work your tail off.
    Great benefits and great location

    Cons

    Usual office politics. There is a lot of work and they could spend some time and money in getting more organized.

    Advice to ManagementAdvice

    Try to retain talented people. Please try to understand peoples needs from resource perspective.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Typical Health Plan with Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Boston Medical Center HealthNet Plan full-time for more than a year

    Pros

    good pay rate compared to competitors and high level of transparency regarding pay grades across all levels of the organization, lots of vacation time, work required during business hours only

    Cons

    low morale, upper management is disconnected and lacks focus, poor performers are allowed to float along for years without being held accountable

    Advice to ManagementAdvice

    Choose a strategy and stick to it. Get rid of poor performers, they bring others down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    BMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Configuration Analyst  in  Boston, MA
    Former Employee - Business Configuration Analyst in Boston, MA

    I worked at Boston Medical Center HealthNet Plan full-time for more than a year

    Pros

    Parking was cheap comparing to parking prices in Boston

    Cons

    management had not enough time for employees

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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Boston Medical Center HealthNet Plan full-time for more than a year

    Pros

    excellent growth opportunity due to the expansion of Health Insurance coverage. Excellent tuition assistance benefits, and fantastic HR Department Partners. Good Pay very competitive with industry peers.

    Cons

    Lots of meetings about everything. If you are a manager of staff you spend a fair amount of time in meetings instead of one on one feedback with your staff.

    Advice to ManagementAdvice

    take the opportunity to seek out wider staff feedback on direction the organization should be headed in.

    Recommends
    Positive Outlook
  6.  

    Great Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Boston, MA
    Former Employee - Customer Care Representative in Boston, MA

    I worked at Boston Medical Center HealthNet Plan full-time for less than a year

    Pros

    Laid back place to work. Once you do your time in customer care for about a year you can go anywhere in this company. Fellow coworkers are great. Great hours and very flexible. The benefits aren't bad either. They love to see promotion from within. Inviting and warm environment. Great training team - they really do a great job of delivering to you all the information you need.

    Cons

    Management has no idea what it is like to be on the phone handling customers. Takes quality and CPH very seriously after three months trial period. They are not afraid to give you the boot if you're a temp. You can stay a temp for years even if they are happy with you. Upper management is so out of sync with the smaller people.

    Advice to ManagementAdvice

    There are people who should have been perm by now and many who should have moved up the latter. Take some time to realize the great work that is being done by the little people without them you wouldn't have this organization.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    n/a

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Medical Center HealthNet Plan

    Pros

    A very stabilized professional atmosphere to grow. The supporting staff is well organized and disciplined, and everyone was treated equally in terms of being a respected professional of their designated positions. Also, a well respected institution that is well known throughout the city.

    Cons

    I don't detect anything negative overall. I'm appreciative in having the opportunity to be employed from a respected medical institution such as Boston Medical Center HealthNet.

  8. 1 person found this helpful  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Medical Center HealthNet Plan full-time for more than a year

    Pros

    Everyone I work with is awesome. They're friendly, competent, and respectful of work/life boundaries. I've been given several opportunities to learn and grow, and have earned increasing levels of responsibility.

    Cons

    Compensation is lower than in other MCO's.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great people, structure is lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Boston Medical Center HealthNet Plan full-time for more than 3 years

    Pros

    The company mission is noble - to provide the highest quality healthcare coverage to underserved populations - and you'll have a chance to help members who really need assistance with health care issues.
    There are some really good people working here that can share their own experiences with you and teach you so much. You'll make friends here that you'll keep in touch with.
    Work/life balance is decent.
    Business casual dress is a nice perk and benefits are good.

    Cons

    Leadership and direction are not always clear.
    Burnout is inevitable when projects are repeatedly started, pushed hard and fast but then get cancelled suddenly. This can wear anyone down.
    Technology/resources are seriously outdated and learning new technology is not encouraged.
    The approval process is so slow that sometimes projects time out before a decision can be made on them.
    Salary isn't comparable to what other MCOs are paying their employees.

    Advice to ManagementAdvice

    Employee morale is low and the work environment is very disheartening. A little "please," "thank you," and "good job team" can go a long way. Try using your established award program to spread some good cheer.
    Update company technology.
    Streamline the approvals process.
    Offer better salaries.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It was an excellent place to work when Jean Haynes was the CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Medical Center HealthNet Plan

    Pros

    It is in a good industry, healthcare.
    It is in a good location, Boston.

    Cons

    It has a very narrow business model, Medicaid, which generally does not have good profits.
    It's purpose for being is to funnel profits to the Boston Medical Center.
    Inexperienced management.

    Advice to ManagementAdvice

    Expand the product offerings.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Top heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Boston Medical Center HealthNet Plan

    Pros

    Its a nice place to work and people are very nice. Great benefits - generous time off

    Cons

    The management is top heavy and is filled with people who got promoted with-in. Most of the with the company for 8-12 years. Most of the managers are not competent to be true managers. They all work for personal betterment and not for company's. Many Managers and Directors are hands-on and not willing to delegate work just to make sure their jobs are secure. They don't bother coaching their team or delegating.

    Advice to ManagementAdvice

    Delegate work - Let people do their jobs. If you want to be hands-on, then take the appropriate job. You shouldn't be in leadership if you can't lead!

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