BostonCoach

www.bostoncoach.com
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BostonCoach Reviews

Updated December 13, 2014
Updated December 13, 2014
15 Reviews
2.1
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Larry Moulter
10 Ratings

Employee Reviews

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  1.  

    Great company going through tough changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    Great co-workers in a professional atmosphere.

    Cons

    Lost direction due to company changes and economy. Now just one of many Limo Companies.

    Advice to ManagementAdvice

    Focus on quality of service and vehicles. Vehicle reliability is part of service not just an expense.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Dispatcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BostonCoach

    Pros

    Great company to work for. Great people and work life balance when needed.

    Cons

    Fidelity sold company. It then took the typical car company feel.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tbd in Everett, MA
    Current Employee - Tbd in Everett, MA

    I have been working at BostonCoach full-time (more than a year)

    Pros

    Weekly Pay! Weekly Pay! Weekly Pay!

    Cons

    Poor Communication
    Poor Training
    Three different policies from three different companies
    High Turnover rate
    Three training groups have quit during the training process
    Over time available, but given to 'favorites"
    Over-worked
    overnight shift dose not get a differential.
    Roadshow gets paid $18.00 hour
    Reservations gets paid 13.00 hour plus handles road shows calls and reservations company refuses to pay differential.
    Not paid the differential.
    Fleet control gets paid $20.00 hour
    Terminations/Resignations are happening frequently
    Human Resources: Unreliable don't bother making a complaint!
    Long-term employees are allowed to curse, get in your personal space, and place their hands on you with no actions. Interesting fact the incident occurred with several witnesses and directly under the security camera management still ignored the complaint.
    Management Dose not assist you with questions. If you can not swim in the sink or swim method do not apply to this job.
    Oh and expect your first three checks to be misplaced, deposited wrong, or mailed.
    Expensive benefits with poor compensation rates.

    Advice to ManagementAdvice

    Keep your distance from management. Go in, do your job, and quickly look for a new one. Managers treat everyone like their trash. It's best to steer clear, and do your job!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Not doing too well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BostonCoach full-time (more than 10 years)

    Pros

    Benefits are somewhat decent, people will work with you,

    Cons

    It seems to be a situation where one was able to make a living, but can not make one now due to management's inability to run things right.

    Advice to ManagementAdvice

    No use posting advise, because current management is more worried about how we look, as opposed to how we are doing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BostonCoach full-time (more than 10 years)

    Pros

    Good worker, good people. It's a good job if you're 65 years old and up.

    Cons

    Low Pay. No future. They don't want to pay you for overtime unless they have to. The only way you can make money is with overtime.

    Advice to ManagementAdvice

    The passengers pays the drivers 15%. So give the drivers a real wage increase, benefits don't put food on the table. And now you drag BostonCoach drag there feet on paying bonus.

    Disapproves of CEO
  7.  

    Things have gone downhill quickly since the Dav El merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Everett, MA
    Current Employee - Anonymous Employee in Everett, MA

    I have been working at BostonCoach full-time (more than 3 years)

    Pros

    Amazing, dedicated and smart coworkers who have put up with drastic change and reduction of benefits with minimal complaints and hard work.

    Cons

    New CEO puts on a nice front, but rules with threats. Everyone fears for their jobs and no teams communicate leading to infighting and distrust. Some new higher executives seem to have no idea what teams below them do on a day to day basis. Everyone mantra is to cover your own tracks because all departments will "throw you under the bus." Not currently a healthy work environment with little direction and leadership.

    Advice to ManagementAdvice

    Appreciate the great hardworking employees before everyone leaves. Come to one clear business direction for all new and merged departments to move forward as one. Promote teamwork between departments.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Since being sold by Fidelity last July, things have quickly gone down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Director in Newark, NJ
    Former Employee - Sales Director in Newark, NJ

    I worked at BostonCoach full-time (more than 3 years)

    Pros

    When owned by Fidelity, their financial mite along with their benefits.

    Cons

    No defined business plan in place.

    Advice to ManagementAdvice

    Spend to hire some top management to turn things around

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Everett, MA
    Former Employee - Manager in Everett, MA

    I worked at BostonCoach full-time (more than 3 years)

    Pros

    Great people and dedicated chauffeurs

    Cons

    No work life balance
    Sr management expects the impossible.
    Mangers territorial and therefore not a lot of team work happening
    Run like a financial company, not a transportation company
    Gossipy environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Everett, MA
    Former Employee - Associate in Everett, MA

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    It was a fun and interesting place when owned by Fidelity. I enjoyed all of people that worked there and the constant challenges to improve the business

    Cons

    Not in a great growth industry and over the years had variety of layoffs and always seem to fighting just to stay in business

    Advice to ManagementAdvice

    Always make sure you listen at all levels of the orginization

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    VP of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President of Sales in Everett, MA
    Former Employee - Vice President of Sales in Everett, MA

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    People, services, and customer base

    Cons

    Corporate location, low growth industry, not the same now without the Fidelity ownership

    Recommends
    Neutral Outlook
    Approves of CEO

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