BostonCoach

www.bostoncoach.com
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BostonCoach Reviews

Updated December 13, 2014
Updated December 13, 2014
15 Reviews
2.1
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Larry Moulter
10 Ratings

Employee Reviews

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  1.  

    Great company going through tough changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    Great co-workers in a professional atmosphere.

    Cons

    Lost direction due to company changes and economy. Now just one of many Limo Companies.

    Advice to ManagementAdvice

    Focus on quality of service and vehicles. Vehicle reliability is part of service not just an expense.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    A very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Everett, MA
    Former Employee - Associate in Everett, MA

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    It was a fun and interesting place when owned by Fidelity. I enjoyed all of people that worked there and the constant challenges to improve the business

    Cons

    Not in a great growth industry and over the years had variety of layoffs and always seem to fighting just to stay in business

    Advice to ManagementAdvice

    Always make sure you listen at all levels of the orginization

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    VP of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President of Sales in Everett, MA
    Former Employee - Vice President of Sales in Everett, MA

    I worked at BostonCoach full-time (more than 10 years)

    Pros

    People, services, and customer base

    Cons

    Corporate location, low growth industry, not the same now without the Fidelity ownership

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good people, great industry reputation, poor location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Everett, MA
    Former Employee - Sales Director in Everett, MA

    I worked at BostonCoach full-time (more than 8 years)

    Pros

    The people are great and generally care about you as a person.
    The pay was good for an out of Boston location like Everett.
    The benefits were good also but that's because of Fidelity ownership (not any longer)

    Cons

    Only 6 holidays is a joke. Luckily, my group (Sales) was more flexible about time spent in the office since meeting with clients was job number 1.
    Everett location isn't convenient or great for socializing outside work - you can't just get out and have a few beers because nothing is within walking distance.
    No long term strategic planning made it frustrating year to year

    Advice to ManagementAdvice

    Plan, execute, and always take advantage of opportunities.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    No area for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at BostonCoach

    Pros

    Owned by Fidelity Investments
    Benefits
    People are nice

    Cons

    Location (moving to industrial area in Everett MA as of December 2011)
    Upper management
    Office politics

    Advice to ManagementAdvice

    Wake up. Your employees are all miserable.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Been there...done that....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at BostonCoach

    Pros

    Benifit program provided thru Fidelity provides excellent coverage at affordable rates.

    Cons

    Sales management team at the senior level is clueless as to requirments necessary to work with the industry. Marketing department does not provide support or is open to new ideas. Ledership in marketing needs a change or a kick. Finance department has always been a mess and continues to be so. Sales received no raise in base salery for 4 years.

    Advice to ManagementAdvice

    Start listening to people who have experience and open up to new ideas. Just because you have the position dosen't mean you know all the answers !

    Doesn't Recommend
    No opinion of CEO
  8.  

    Dispatcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BostonCoach

    Pros

    Great company to work for. Great people and work life balance when needed.

    Cons

    Fidelity sold company. It then took the typical car company feel.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Since being sold by Fidelity last July, things have quickly gone down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Director in Newark, NJ
    Former Employee - Sales Director in Newark, NJ

    I worked at BostonCoach full-time (more than 3 years)

    Pros

    When owned by Fidelity, their financial mite along with their benefits.

    Cons

    No defined business plan in place.

    Advice to ManagementAdvice

    Spend to hire some top management to turn things around

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Volitile Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Elizabeth, NJ
    Former Employee - Anonymous Employee in Elizabeth, NJ

    I worked at BostonCoach

    Pros

    The Fidelity connection and related suite of benefits are definite plusses.

    Cons

    Continual turnover in senior management and subsequent changes in business strategies make this a very difficult environment. There is no respect for employees who are treated like commodities. Turnover rates are astronomical. This is a very rough company.

    Advice to ManagementAdvice

    This business should be all about the driver, who is the face of the company to the customer. Instead of focusing on developing the skills in this group, senior management focuses on finding ways to fire people.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tbd in Everett, MA
    Current Employee - Tbd in Everett, MA

    I have been working at BostonCoach full-time (more than a year)

    Pros

    Weekly Pay! Weekly Pay! Weekly Pay!

    Cons

    Poor Communication
    Poor Training
    Three different policies from three different companies
    High Turnover rate
    Three training groups have quit during the training process
    Over time available, but given to 'favorites"
    Over-worked
    overnight shift dose not get a differential.
    Roadshow gets paid $18.00 hour
    Reservations gets paid 13.00 hour plus handles road shows calls and reservations company refuses to pay differential.
    Not paid the differential.
    Fleet control gets paid $20.00 hour
    Terminations/Resignations are happening frequently
    Human Resources: Unreliable don't bother making a complaint!
    Long-term employees are allowed to curse, get in your personal space, and place their hands on you with no actions. Interesting fact the incident occurred with several witnesses and directly under the security camera management still ignored the complaint.
    Management Dose not assist you with questions. If you can not swim in the sink or swim method do not apply to this job.
    Oh and expect your first three checks to be misplaced, deposited wrong, or mailed.
    Expensive benefits with poor compensation rates.

    Advice to ManagementAdvice

    Keep your distance from management. Go in, do your job, and quickly look for a new one. Managers treat everyone like their trash. It's best to steer clear, and do your job!

    Doesn't Recommend
    Negative Outlook

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