BostonCoach Reviews

Updated August 6, 2015
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2.3
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Larry Moulter
10 Ratings

20 Employee Reviews

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  1. customer Servce (phone)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A very pleasant work experience, medium pay range. Good training program. Nice people. Easy, relaxing job for CSR position. Highly recommended.

    Cons

    No room for advancement. Need more private vestibules. Need longer lunch break.

    Advice to Management

    Should promote from, BostonCoach to Fidelity Investments.


  2. VP of Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of Sales in Everett, MA
    Former Employee - Vice President of Sales in Everett, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BostonCoach full-time (More than 10 years)

    Pros

    People, services, and customer base

    Cons

    Corporate location, low growth industry, not the same now without the Fidelity ownership


  3. A very good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Everett, MA
    Former Employee - Associate in Everett, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at BostonCoach full-time (More than 10 years)

    Pros

    It was a fun and interesting place when owned by Fidelity. I enjoyed all of people that worked there and the constant challenges to improve the business

    Cons

    Not in a great growth industry and over the years had variety of layoffs and always seem to fighting just to stay in business

    Advice to Management

    Always make sure you listen at all levels of the orginization


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  5. Great company going through tough changes.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at BostonCoach full-time (More than 10 years)

    Pros

    Great co-workers in a professional atmosphere.

    Cons

    Lost direction due to company changes and economy. Now just one of many Limo Companies.

    Advice to Management

    Focus on quality of service and vehicles. Vehicle reliability is part of service not just an expense.


  6. Been there...done that....

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benifit program provided thru Fidelity provides excellent coverage at affordable rates.

    Cons

    Sales management team at the senior level is clueless as to requirments necessary to work with the industry. Marketing department does not provide support or is open to new ideas. Ledership in marketing needs a change or a kick. Finance department has always been a mess and continues to be so. Sales received no raise in base salery for 4 years.

    Advice to Management

    Start listening to people who have experience and open up to new ideas. Just because you have the position dosen't mean you know all the answers !


  7. Good people, great industry reputation, poor location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in Everett, MA
    Former Employee - Sales Director in Everett, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BostonCoach full-time (More than 8 years)

    Pros

    The people are great and generally care about you as a person. The pay was good for an out of Boston location like Everett. The benefits were good also but that's because of Fidelity ownership (not any longer)

    Cons

    Only 6 holidays is a joke. Luckily, my group (Sales) was more flexible about time spent in the office since meeting with clients was job number 1. Everett location isn't convenient or great for socializing outside work - you can't just get out and have a few beers because nothing is within walking distance. No long term strategic planning made it frustrating year to year

    Advice to Management

    Plan, execute, and always take advantage of opportunities.


  8. Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, MA
    Former Employee - Anonymous Employee in Everett, MA
    Doesn't Recommend
    Negative Outlook

    I worked at BostonCoach full-time (More than 8 years)

    Pros

    great employees and interesting job

    Cons

    Not what it used to be


  9. Chauffeur

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at BostonCoach full-time

    Pros

    It is ok if you like to drive all day up and down turnpike.

    Cons

    You have to drive nonstop and do not get payed that much

    Advice to Management

    Add more bonuses and incentives for drivers


  10. No area for improvement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    Owned by Fidelity Investments Benefits People are nice

    Cons

    Location (moving to industrial area in Everett MA as of December 2011) Upper management Office politics

    Advice to Management

    Wake up. Your employees are all miserable.


  11. Volitile Environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elizabeth, NJ
    Former Employee - Anonymous Employee in Elizabeth, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    The Fidelity connection and related suite of benefits are definite plusses.

    Cons

    Continual turnover in senior management and subsequent changes in business strategies make this a very difficult environment. There is no respect for employees who are treated like commodities. Turnover rates are astronomical. This is a very rough company.

    Advice to Management

    This business should be all about the driver, who is the face of the company to the customer. Instead of focusing on developing the skills in this group, senior management focuses on finding ways to fire people.



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