Bottomline Technologies Reviews

Current Employee – been working at Bottomline Technologies full-time for more than 7 years

Pros – Upper management has a vision, is driving the company forward.

Cons – At times, and in certain departments, very little respect for work life balance. In pursuit of satisfying the largest and most demanding clients, working evenings and weekends are the norm.

Advice to Senior Management – Staff adequately, especially for large deployments, ensure that the teams (including team management) can switch off/trade off to provide the agressive and demanding coverage that the largest customers demand. Burnout risk is high here.

Yes, I would recommend this company to a friend

Former Employee – worked at Bottomline Technologies full-time for more than a year

Pros – Great location in Portsmouth, NH.
Seacoast location is excellent
The health, dental and vision benefits are very good compared to other companies

Cons – The organization is like a dysfunctional family that has no direction and employees treat each other with disrespect and rudeness. The company value of working with and for each other is a joke.

The CEO is nick named the "weathervane" because he changes direction so frequently that nothing gets done.

They have a hard time keeping good professional employees due to number of unprofessional employees. The company tolerates the most unprofessional behavior because it starts at the TOP. It is notuncommon to hear yelling, see inappropriate and threatening emails (from management).

I would NOT recommend this company to my worst enemy.

Advice to Senior Management – GET NEW MANAGEMENT IF YOU WANT THE STOCK TO GET GO BACK UP

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Bottomline Technologies

Pros – Benefits are better than average.
Location, Location,Location

Cons – Management is disconnected from the employees. Very hostile environment to work in.

Advice to Senior Management – Morale is at an all time low, listen to your employees. Stop asking employees to post positive comments on Glassdoor.

No, I would not recommend this company to a friend

Current Employee – been working at Bottomline Technologies

Pros – Growing company with lots of opportunities for those willing to take ownership and drive things.
No politics between the top level leaders. They support each other and each others groups.
Management cares about their employees and try to do the right thing
Culture is a top priority for all managers in the company. They actual run programs and training to keep the culture going.
Benefits are better than most companies in the area

Cons – You'll need to work hard to keep up with your coworkers here.
If your not working hard you won't last long

Advice to Senior Management – This company is exploding with growth and so many places loose their culture when this happens. Stay focused on the culture and make sure you keep it as you grow.

Yes, I would recommend this company to a friend

Current Employee – been working at Bottomline Technologies

Pros – You manage your own space and are given the opportunity to demonstrate you can perform. Good performance is rewarded and is advertised within the organization when it happens. Those that perform are also fairly compensated.

Cons – Good performance is only rewarded through perks, but not through advancement. You must be a member of the inside-group to move up, which leaves good performers without careers and incompetent people moving up the ladder. This is smart for top management = build an army of supporting staff that are completely loyal. However, this is slowing the pace of growth since the company is saturated with poor middle managers.

Advice to Senior Management – Promote based on performance so middle-management is strengthened by those that can clearly demonstrate through experience that they know what they are doing.

Former Employee – worked at Bottomline Technologies

Pros – Fair wage
Maintains strong position in its industry
Ability to focus on key markets
Strong financial management
Stock price is strong and consistent

Cons – Does not empower employees
Makes promises it does not keep
Constant headcount reduction loses key players and core talent
Finance always wins over substance

Advice to Senior Management – Stop telling your employees how important they are and talking about "We" when you don't mean it.

Current Employee – been working at Bottomline Technologies

Pros – I'm a current BT employee ( 6+ years) and it's been the best job I've ever had. My job has offered both professional and personal rewards. I enjoy working with the multiple groups at BT and there is a definite sense of teamwork. When I accomplish a personal goal, I feel good that I've contributed to the success of my team and BT. I can personally attest to the strength of BT's health benefits and unwavering support of my coworkers and executive leadership. The phrase "what can I do to help" is sincere at the personal and professional level. BT's consistent growth in turbulent economic times is a testimony to their strong leadership and I look forward to the years to come.

Cons – I would like to meet with my team in person on a more frequent basis.

Yes, I would recommend this company to a friend

Current Employee – been working at Bottomline Technologies

Pros – Great people to work with that are dedicated and understand that everyone is working just as hard. Potential for growth is based on performance.

Cons – Understaffed at this time so the work load for the rest of the company expands. Work life balance cam be difficult at times.

Current Employee – been working at Bottomline Technologies

Pros – There is opportunity at BT, I've lived it. Starting with the company five years ago I now make more money than I ever have in my life. My daughter started as an intern this year, was hired in early and is now making a fair salary and has both a technical career path and is excelling at the work and excited about her future. Would I like to be compensated more?..Of course...but it seem's more than a bit naive to have an expectation that a global, public corporation is going to weight everything towards the individual. Any company in this category is responsible to the shareholders and has to try to strike a balance between revenue and expense.

The executive management did a great job of continuing to drive profits during an extremely difficult economic downturn, keeping the company in business as other's were closing their doors. Was that challenging for the worker?...less so than not having a job...and in fact, we've been able to grow the company substantially in these last years, which does open the door for greater opportunities.

This is software development, with a great client base of some of the largest corporations in the world. Are the hours challenging sometimes?...Yes, but if people want a 9 to 5, check in - check out position...they probably should look to another industry to meet those need's.

The greatest asset of BT is it's people. I've never worked with a more dedicated, intelligent and caring group of peers. At the end of the day, however long that may be...I know I've been part of a team of excellence unlike any other...and yes, just as high caliber as any of the largest companies now making software on the planet.

Cons – One could always say compensation could be better, but only each individual can really say what that would be for them.
No clear process for comp time when long hours to hit deliverables is a reality.
Not enough focus on emerging changes in the technology and being far ahead of the competition related to those technologies....example...where will java based software be in 10 years?...I would hazard a guess that it will be completely different...it's great to be aligning with the move to mobile technologies etc....but what will be driving the industry and put the company ahead of the pack 5- 10 years from now? As an evolving company, there need's to be more investment in the long range tech future.

Advice to Senior Management – Listen to your middle-management tier....they are the backbone of the success of BT and allow them dialogue without filters...perhaps create a regular forum for such dialogue, a "BT think tank" , where they can share the intel. They know where the challenges are and addressing those challenges are what create the opportunities for continued success.

Yes, I would recommend this company to a friend

Current Employee – been working at Bottomline Technologies

Pros – A leader in a critical market space
An organization that recognizes when pieces to it's product/solution portfolio are missing and purchases market leaders to close the holes
Provides the opportunity to learn and offers recognition and reward for success
Great benefits plan
Very supportive when personnel have a family-related crisis

Cons – Not for everyone. Like GE, Apple, and other leading orgs, expects "A" players and performance. That means "work/life balance" isn't always balanced BUT, like the other companies mentioned, management is putting in the same effort and hours.
Growth has been short-term and extensive - not all middle management has grown at the same speed

Advice to Senior Management – Make sure resource levels and organizational leadership match the portfolio growth and expanded internal and external expectations
Recognize that the company wins when all the architects of success share in the rewards - it drives the organization to further excellence.
Corporate longevity is only a positive if personal growth matches corporate growth - managerial excellence at all levels needs to match corporate goals

Yes, I would recommend this company to a friend