Bottomline Technologies

  www.bottomline.com
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Bottomline Technologies Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

2.5 50 reviews

41% Approve of the CEO

Bottomline Technologies President, CEO, and Director Rob Eberle

Rob Eberle

(41 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • There are great people to work with and the benefits are top notch(in 5 reviews)

  • Good benefits, free fruit in the summer, free ice cream(in 3 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk(in 7 reviews)

  • Too many VP's and not strong enough middle management(in 5 reviews)

50 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Bottomline Technologies, The Grass is Not Greener

    Product Specialist (Current Employee)

    ProsThere are great people to work with and the benefits are top notch.

    ConsThe upper management Push, Push, Push to get everything done. Most employees seem to be overworked and under appreciated. There also seems to be a habit of cutting the workforce just prior to quarterly results so the "books" look more tenable to the Public Stock Holders.

    Advice to Senior ManagementBe more transparent and actually hire the staff necessary to carry the work load you expect to need.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Bottomline Technologies was looking at their bottom line

    Senior QA (Former Employee) Atlanta, GA

    ProsBottomline Technologies bought a division of Intuit's Financial Services. BT saw something there about the product lines and the customer base. But, as far as the human capital was concerned, they were picky and decided to retain what they needed and leave others such as myself behind.

    ConsI am afraid I can't really say the Cons are working at Bottomline Technologies. I was there for only 6 weeks, and then escorted to the parking lot with the proverbial cardboard box in tow. Some of my former co-workers who are still there say things are going well for them. So, if the company needs you and wants you around -- then, things might work out just fine for you.

    Advice to Senior ManagementGeez--make up your mind, will ya'?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Used to be OK, but not now

    Senior Manager (Current Employee)

    ProsFor the most part the non managerial people are good to work with, however there has been an exodus of good hard working people over the past few years. I can't say the same thing about senior management however. Health insurance is good. Basically if you are a junior level person and want to get some experience and can keep your head down and out of the way of senior management it's not too bad of a place. I wouldn't recommend that anyone stay longer than 5 years (get some experience and get out) or try to climb the ladder unless you are a good yes man and have a talet for stabbing your peers in the back.

    ConsThe culture is really toxic at the higher levels - you need to constantly watch your back. The company motto is 'With and for each other' which could not be further from the truth. This all really stems from the CEO and flows down so until there is a change at the top I don't see the company culture changing.

    Advice to Senior ManagementThe atmosphere is really driving good people away which is too bad - the strength of the company could really be improved if there was a shift towards listening to differing opinions instead of rewarding those who parrot the same ideas senior managment has already decided on.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Good to Learn At, Quick to Plateau and Become Stifled

    Digital Designer, Front-End Developer (Former Employee) Portsmouth, NH

    ProsLocation
    Benefit package
    Bonuses
    Potential for company growth
    Strong UI/UX team

    ConsThe company is bogged down by an overbearing network of bureaucracy. For being a tech company, it is ironically slow to adopt new and forward thinking platforms and standards - their corporate website is a glaring example of this sort of backwards thinking.

    Numbers and illusion of company gains are valued more than clear and honest communication with prospects and customers. Expect to have processes ignored and overstepped by management. The company does a good job at squashing any initiative or enthusiasm one would otherwise have for their position.

    Advice to Senior ManagementResign. The company needs less of you and more of those in specialized fields.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Many years ago, a great company to work for however the past several proved a toxic environment.

    Anonymous Employee (Former Employee) Portsmouth, NH

    ProsLocation. Nice building but poorly maintained. Previous associates a delight to work with. Decent insurance. The poor reputation of Bottomline and how they drive and abuse their employees helps to open doors to employees searching for a new employer.

    ConsDysfunctional overpaid management on many levels lead to high stress, long days/weekends with no gratitude and often insist when you work each holiday that you just take another day off. Like they are doing employees a favor? Salary range is low but compared to unemployment it's reasonable when hired until the workload of three employees is handed over. Like it or leave is their attitude. Overpaid upper management enjoy outrageous bonus levels following a raise freeze and layoffs. Very TOXIC environment.

    Advice to Senior ManagementHire an efficiency expert to come in for one week. One week observing will save hundreds of thousands wasted on middle management. Have your remaining managers enroll in training courses and seminars. Threatening and yelling at employees hardly motivates or creates a positive working environment. Better yet, bring Joe back to set the company straight.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Don't contract here. Don't expect to be here more than 2 years.

    Systems Analyst (Current Employee) Portsmouth, NH

    ProsNice building. Lots of work, never boring.They have a great espresso machine in the main kitchen. Great opportunities to learn. Good place to wait out the economic recovery.

    ConsAbsolutely horrible culture. There is no real Life/Work balance even so they talk about how great it is all the time. Most permanent employees regularly work 10 hour days just to keep up.

    They do not do their homework on mergers. They bought a large portion of Intuit's business but don't even have close to the infrastructure to integrate the group into the company.

    Bottomline has a horrible reputation in the area for over work and underpay. I know a couple of very talented technology professionals looking for their next move who won't event consider this company due to their reputation. They currently have about 40 positions right now that they just can't fill. Seems their reputation is catching up with them.

    Very telling of the pay scale. They have many VPs and Directors but if you look in the parking lot there are almost no high end cars. Usually tech bosses love their BMWs.

    Advice to Senior ManagementRealize that it is not all about the profits. Treat your people with some respect. Pay them what they are worth.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Company performs well, communications to employees are inconsistent

    Anonymous Employee (Former Employee) Atlanta, GA

    ProsFair wage
    Maintains strong position in its industry
    Ability to focus on key markets
    Strong financial management
    Stock price is strong and consistent

    ConsDoes not empower employees
    Makes promises it does not keep
    Constant headcount reduction loses key players and core talent
    Finance always wins over substance

    Advice to Senior ManagementStop telling your employees how important they are and talking about "We" when you don't mean it.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Could be better, could be worse....

    Anonymous Employee (Former Employee)

    ProsLocal company in NH seacoast area, lots of opportunity in the software development industry. Good place to work for "techies".

    ConsOrganization is running a bit too lean therefore it provides a poor work life balance. Methodologies need to be refined and adopted company wide to be effective.

    Advice to Senior ManagementInvest time and money into the overall business's infrastructure and take the time to fully document your products to ensure the wheel does not need to be re-invented every time you implement your products to your customers.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Middle management lacks ability to grow. Petty people who can't manage in a bigger environment. Hurts everyone

    Anonymous Employee (Current Employee) Portsmouth, NH

    ProsStrong Exec team that has grown the Company (sales wise) over the last 5-6 years.

    ConsMiddle group, especially marketing and sales don't have the ability to manage their teams or be real Directors. Prefer to sacrifice their own staff then face their inability to grow as managers and executives. Amazing turnover over great people who are then blamed for the inability of the people that manage them. Too bad. Great overall, but wrong team to grow with.

    Advice to Senior ManagementNeed a team that can manage a $250 m organization - Top can't do it all. Folks who have 'grown' with the position can't do the job. Time to bring in an new bench.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Nice Company and people, but..

    Software Engineer (Current Employee) Portsmouth, NH

    ProsGreat corporate philosophy, great ethic of working 'with and for' each other, good pride in their work.

    ConsIt's a sweatshop. No other way to put it. They talk of 'work-life balance', but they do not walk the walk. Very long hours are frequently expected.

    Advice to Senior ManagementIf you say you believe in work life balance, practice that.

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