Bottomline Technologies Reviews

Updated May 1, 2015
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3.3
97 Reviews
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Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
70 Ratings

Pros
  • Good benefits, free fruit in the summer, free ice cream (in 7 reviews)

  • Employees are go getters and want to impress and succeed and great benefits (in 6 reviews)

Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 9 reviews)

  • Very long hours are frequently expected (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Big Investor in people - a career home in growing company not "just a job"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for a growing company like Bottomline is always a good choice - the leadership is strong and has refreshed its talent. The client base is WOW with 75% of the FTSE companies trusting BT with their payments, and the testimonials tell you that they are doling something right and well. Very flat, open comms. Meritocracy. Entrepreneurial mindsets. If you want to do well and commit, you will fly and enjoy yourself.

    Cons

    There is nowhere to hide - if you are a weaker performer - BT will support you and help out as much as possible but this company is growing and won't have time to settle for C graders.

    Advice to Management

    Direction is right - keep going and don't be so shy on the publicity to the markets!

  2. Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a fabulous place to work and it's all about the culture which starts at the top. Delighting customers, doing the right thing, and working with and for each other are not just slogans; it's the way things are done here. Best company I have ever worked for.

    Cons

    I have not been able to find one.

    Advice to Management

    Keep it up.

  3. I love Bottomline!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Celebrating 15 years at Bottomline and another incredible opportunity. I love Bottomline!

    Cons

    I don't have anything negative to say

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. You will not be bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is aggressive - this means that people are encouraged to find new ways to move things forward. This is combined with a very strong "Work and and for each other" atmosphere. The people that succeed here welcome new things and taking on new challenges.
    The vast majority of the senior leadership is very strong and very knowledgeable. There are no Dilbert-esqe "middle managers". Everyone rolls up their sleeves and contributes.
    You are in charge of your own professional growth. No one is going to mandate/dictate what you need to do. Yet at the same time there is an expectation that you will take on this responsibility.

    Cons

    It is not for everybody. If you need very rigid hierarchies, you will not like it. If you need to be told what to do all the time, you will not like it.
    Work/life balance can be a little tricky. People that thrive are those who's passion for their work is a real driver in their lives.

    Advice to Management

    Keep the core culture as the company continues to grow.

  6. Great place to work, lives it culture from top to bottom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Software Developer in Charlotte, NC
    Former Employee - Principal Software Developer in Charlotte, NC

    I worked at Bottomline Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good mixture of ability to innovate with right sized teams. Very competitive pay, great health and other benefits. There's a lot of good people at Bottomline. It is a company that lives its culture of C1 and "working with and for each other". This all translates into the marketplace with a strong reputation for taking care of its customers.

    Cons

    Occasional peaks in work hours, but that isn't exactly rare for software companies. Parts of the company still adjusting to an agile based development process, but that is getting better with each release.

    Advice to Management

    Continue to keep linking everything the company does to the guiding principles. The quarterly all employee updates do a great job of this and refocuses everyone, plus they are entertaining as well :). There seems to be a good balance of re-investing in the next wave of products and not just catering to the stock price.

  7. Fantastic place to work! Great team! Inspiring management!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bottomline provides unlimited opportunity in a fast paced environment. An amazing group of passionate, talented people. Open communication and continued growth in multiple verticals provides for continued growth and new challenges. The company truly cares about its people and demonstrates it in so many ways from the CEO on down!! Very glad i chose Bottomline!

    Cons

    Fast paced company. Not the right place for someone who wants to punch a clock or hide.

    Advice to Management

    Continue leading the company with heart and passion! Don't let growth turn it into an ordinary big company.

  8. Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies

    Pros

    They have great benefits there.

    Cons

    ThewWork life balance needs to improve.

  9. Helpful (1)

    One of the Best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Manager in Portsmouth, NH
    Current Employee - Implementation Manager in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. Strong leadership and a company that is always evolving and getting better. Hard work is expected, but also recognized and rewarded. Promotes from within consistently, with plenty of opportunity to grow in to new roles. A collaborative effort, with many who out of their way to provide assistance and support from all levels. Very good salary and benefits, a generous employee stock purchase program and regular bonuses. The ability to work remotely when needed, plenty of paid days off and flexible work hours.

    Cons

    Although the company has many modern break rooms and provides free Kuerig coffee and cappuccino, there are not many amenities for employees to relax, unwind or take a break from a busy day. A lounge, exercise room, or a large year round open space with lunch tables, TVs, chairs and quiet areas would be a great motivator and increase productivity.

    Advice to Management

    Stay on the steady path. Continue to listen to ideas and reward hard work and dedication. Look for more ways to get each department together to build a closer organization.

  10. Don't let any of the bad reviews fool you! Bottomline is refreshing! Great people and so many growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for Bottomline has completely shifted my attitude about how an organization should run. The culture and the people are first and foremost the best asset for Bottomline. I feel honored to work with such high caliber, intelligent individuals that truly care about the core values of the company. The company is focused on hiring and taking care of good people, young talent and most importantly, making sure someone is a good fit for the culture.

    If you are driven to succeed and want to make a difference you will be recognized. Sometimes that might mean hard work but, it pays off. When has anyone ever gotten anywhere without working hard?

    Finally, what others haven't talked a lot about on here is how much the company cares about the individuals that work here. Not just ice cream Fridays and fruit for breakfast every other month but, down to the core.. Bottomline allows employees to select charities they would like to donate to each quarter and make donations in that employees name. The benefits packages are by far above average compared to other companies. They put trust in employees and in turn the employees continue to work hard and care.

    The community here makes the company.

    Cons

    The only con - some people just don't fit the culture. If you are just a plug away 9-5er that doesn't care about anything but taking home a pay check this is probably the wrong place for you.

    People that succeed here are dedicated to making the world a better place and delighting customers.

    Advice to Management

    Continue all the good you do. Charities, fun for employees and good benefits packages. Continue to bring on new talent and take good care of all the talent you have.

  11. Outstanding and rewarding experience over almost 6 years with great opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customer focused organization reinforced at all levels. Company develops and maintains very strong relationships with customers which is a foundational component of Bottomline's success. Demonstrated commitment to support employees especially in times of need as well as a strong supporter of community activities and charity organizations. Shared guiding principles that unite the organization and serve as the basis for how we work with one another. Great benefits package. Strong business that is doing well in the market-place and successful results are shared with employees through bonuses, stock purchase program, 401k match and annual salary reviews. Plenty of opportunities to grow and build a career.

    Cons

    Given that Bottomline is a global high-growth and fast-paced software company, there can be periods of time where one's schedule is demanding. Work-life balance can be challenging at times but generally very manageable -- just something each individual needs to own and work at regularly.

    Advice to Management

    Continue the All Employee Meetings at the Corporate, Line of Business and Department levels -- this provides great sharing of information with employees and ensures everyone is aligned on the most important objectives of the business. Focus on developing more internal learning programs to augment employee growth.

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