Bottomline Technologies Reviews

Updated July 9, 2015
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108 Employee Reviews

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  1. Helpful (3)

    Great company with promise but no work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Flexible work schedule - Working from home - Free fruit and beverages (depending on office) -

    Cons

    - Work/Life Balance - Product Directions transitions are abrupt - Communication from top doesn't necessarily marching orders from below - Standard vacation time isn't competitive in current market space

    Advice to Management

    There are a lot of positive things that are occurring however there is some work to be done in area of communication between different levels of management to ensure the roll out plan for decisions are fully understood. It's best to do this in a very short period of time so folks aren't left out of the loop for too long. There are ways to leave employees feeling excited about coming to work outside of money. Growth plans are definitely something that is missing.


  2. Helpful (1)

    Great Company/Great Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I feel fortunate to have been a part of the college hire program at Bottomline Technologies. I have been there just over a year and have had a very positive experience. Through this program, I have had the opportunity not only to meet with senior management but have also received a promotion. Bottomline Technologies has been both an advocate for my career and supportive monetarily. I look forward to many more years at Bottomline.

    Cons

    I do not have any complaints regarding Bottomline Technologies.


  3. great place to start your career as a college hire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - 5-week training program with students from other schools; gain visibility to all business functions and vision - great leaders in the work place that nurture you - energetic people, open to questions and conversations - innovative business initiatives - work from home, depending on your job/day - great employment benefits - shower, espresso machine, keurigs, fruit baskets, ice cream on fridays, other fun things

    Cons

    - no cafeteria (but there's one in 1-min walking distance) or gym

    Advice to Management

    - doing great!


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  5. Helpful (4)

    Great Company for A players

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very much client delight focused, compensates well if you are making an impact.

    Cons

    if you are not good, does not take long to get fired


  6. Helpful (7)

    Dissapointing Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great pay, good benefits, stable and growing, I learned a lot and gained skills I wouldn't have had I not worked here.

    Cons

    very long hours - often with no lunch breaks, not enough resources to get the required work done, unprofessional HR department, dishonest leader

    Advice to Management

    Listen to and develop your employees. Hire resources necessary to handle workload. Show some integrity. Practice what you preach. I do not feel this is a company that "works with and for each other" as they tout it to be.


  7. Helpful (6)

    Management issues a huge barrier to success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    This is a solid company that is in growth and acquisition mode, so it presents an opportunity for job security if you are in the right division with a supportive manager. Benefits were pretty standard, as far as PTO, insurance and 401k. There are opportunities for flexible hours and remote employment, which is beneficial for some.

    Cons

    From lack of mentoring, guidance and leadership to outright intimidation and very unprofessional internal communications, there were many red flags to indicate that this position working with the LegalExchange product was going to be a rough ride. There was an undercurrent of dissatisfaction and concern throughout the team which lead to an environment where co-workers were unwilling to take ownership of issues and willing to quickly throw others under the bus. Mysterious "lay-offs" and transfers left you wondering what the future held for you at Bottomline. Topped off by a lower than average salary, extremely long hours and ridiculous stress, it was an easy decision to leave. No one needs to be bullied in the work place.

    Advice to Management

    Seek feedback from your employees and identify those who are unable to lead through positive example and position their team for success. This company has a bright future and should not be hampered by bad management.


  8. Helpful (6)

    Downward spiral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portsmouth, NH
    Current Employee - Manager in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are good. Vacation time is good

    Cons

    Managers have no guidance. No open door policy with HR. No performance reviews. No job descriptions. No leadership or regard for employee growth. Many employees are underutilized.

    Advice to Management

    Trust in your employees. Innovate the products. Hire leaders as managers. Recognize that your employees are your greatest asset.


  9. Helpful (1)

    Managements are not involved with employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Portsmouth, NH
    Former Employee - Senior Software Engineer in Portsmouth, NH

    I worked at Bottomline Technologies full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The benefits are comparable to larger companies

    Cons

    Management need to have interaction with employees. Contractors have the core product knowledge therefore there is no spirit of cooperation or transfer of knowledge and management is not able to bring that to the table.

    Advice to Management

    Be more involve and make knowledge transfer the first priority.

    Bottomline Technologies Response

    Dec 9, 2014 – President

    One hears of inaccurate information on the web. This review is a prime example. Our company “Bottom Line Technologies” does not and never has had a position titled “Senior Software Engineer” nor ... More


  10. Helpful (11)

    Great example of how NOT to run a company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Portsmouth, NH
    Former Employee - Sales in Portsmouth, NH

    I worked at Bottomline Technologies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bottomline has a pretty good benefits plan for a company of its size.

    Cons

    CEO does an all employee call each quarter to discuss company financials - complete with cow bells, bad jokes, and laugh tracks. Something similar to a very bad vaudeville act. CEO likes to talk about how well the company is doing..... then cancels bonus payouts at will, even when the company achieves its financial targets.

    Advice to Management

    Create a real growth strategy that is strategic - and not one that focuses on buying poor performing companies in adjacent markets at a discount - just to prop up near term quarterly earnings.


  11. Helpful (6)

    Bottomline Technologies, The Grass is Not Greener

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at Bottomline Technologies full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are great people to work with and the benefits are top notch.

    Cons

    The upper management Push, Push, Push to get everything done. Most employees seem to be overworked and under appreciated. There also seems to be a habit of cutting the workforce just prior to quarterly results so the "books" look more tenable to the Public Stock Holders.

    Advice to Management

    Be more transparent and actually hire the staff necessary to carry the work load you expect to need.



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