Bouclair

www.bouclair.com

Bouclair Reviews

Updated December 21, 2014
Updated December 21, 2014
16 Reviews
2.4
16 Reviews
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Peter Goldberg
6 Ratings

Employee Reviews

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  1.  

    Employee at bouclair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bouclair part-time (less than an year)

    Pros

    I was hired with the promise of being made key holder which is suppose to be some important job at bouclair
    25% discount on their junk product

    Cons

    Low pay with no raises at all
    High turn over rate for employees
    Managers do not know what they're doing and play favourites
    Not enough hours

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Following other comments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Pointe-Claire, QC (Canada)
    Former Employee - Associate in Pointe-Claire, QC (Canada)

    I worked at Bouclair

    Pros

    Very talented people to work with. Associates know what they have to do.

    Cons

    Very bad senior management. I saw comments from other people at the stores and I understand very well the reason,
    Having worked at the Head office and being a smoker that spoke with a lot of people, I can tell you the company lacks leadership at all high management level. It does not matter what position you have at the this company you can get a call from the president and get screamed at for something you have not done. Simply you are the person to blame for that day. You are EXPECTED to work very long hours and you get told I do not care how many hours you work give me results. Ideas are shot down very quickly. The idea has to come from the president. All other ideas are not worthy. If it works it is a great idea on the other hand if the idea was bad and did not work it is bad execution. Stores are always asked to do more with less without giving them the tools. Things are always done last minute without planning. We get told it is the evolving nature of business. Well working where I am now with a much successful retailer I can see the difference senior management makes and what intelligent planning does. Company does not promote within and rather get somebody from outside. No training is given. On a side note exceptions are made, A finance Manager can hire here son with zero qualifications to do the job (based on the people who did it in the past). The only way this company will shape up is to insure that you actually show that you care about your associates. Get out from your offices and visit your stores.

    Advice to ManagementAdvice

    Got proper VPs to manage your company. Having one VP to manage , HR,Accounting, warehouse, computers and some other departments is not correct. Look at your associates as assets not numbers. Invest in training and promote from Within. Hire managers for every department. Come on, Finance running HR does not make sense.
    This part will never happen, president step down get somebody that can actually run this company. Sad to see a Canadian company run this way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Nice products, lovely guests

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Bouclair full-time (more than 10 years)

    Pros

    Very nice products, great co workers, good marketing and merchandising strategy. You manage your own little PME. Loved working there.

    Cons

    Salary, a lot of pressure, very low opportunity to step up, work-Life balance difficult, have to work long hours

    Advice to ManagementAdvice

    More consideration for the people who brings you the profitability...your team in store.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)

    I have been working at Bouclair full-time (more than 3 years)

    Pros

    There is always new stock coming in every week

    Cons

    Personal growth is limited, input to home office not received well, outdated systems in almost every facet of the business

    Advice to ManagementAdvice

    Give more credit to the teams in the store and listen to the ideas they share. We are the people on the front lines and know better then anyone else what customers need/want

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Associate at Bouclair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Montreal, QC (Canada)
    Former Employee - Associate in Montreal, QC (Canada)

    I worked at Bouclair full-time (more than an year)

    Pros

    Great co-workers and nice merchandise

    Cons

    No strategy from high management. They manage the company from their offices not in the field. No motivation and respect of associates. You are hired and EXPECTED to work past your hours and eat at your office and work. No staff motivation or valuation and this is from ALL members of High management. When you exceed objectives no motivation or good work. No strategy or regular meeting of staff to avise them where is the business. When you are aswked to contribut to ideas you give your opinion you get turnned down. No chance to advance or trained for higher positions such as District sales manager always hiring from outside so if you want to move up leave. Key holder not paid extra sometimes.

    Advice to ManagementAdvice

    Wake up before the business goes down. Your employees are your assets. Put some HR in your daily operations. I just found out that one boss runs something like 7 departments. Come and meet at us at the stores and show you care not just to critisize (this is to the president too). Sad to see a Canadian company go down because of incompetant management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I worked for Bouclair 8 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Associate
    Former Employee - Senior Sales Associate

    I worked at Bouclair part-time (more than 8 years)

    Pros

    new products almost weekly. great co-workers on the store level.

    Cons

    products not always worth what the customer is paying for. Tend to be really cheap when it comes to markdowns and hold onto things forever trying to sell them, meanwhile new things come in. Creates competition for itself. Upper management does not treat the main line employees well at all regarding the amount of work expected and the pay scale. Company leads with negativity. No incentive to do better. Work like commissioned employees but not paid like them. Policies constantly changing to accommodate the most outrageous demands of customers and the mainline staff get the shaft for trying to enforce the original policies. Head off ice does not care about what the employee thinks only that they make money. What does this company do for the communities it operates in??????? Does it give back to the community???? It used to be a good place to work.

    Advice to ManagementAdvice

    Treat your mainline staff better and you would get better results. Communicate positively not negatively all of the time. Actually communicate not just rant when something goes wrong.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate
    Current Employee - Senior Sales Associate

    I have been working at Bouclair part-time (more than an year)

    Pros

    Manager is respectful. Sales associates work well together. Morale is positive. New products every week. Reasonable prices. Excellent return policy.

    Cons

    Pay is very low. No pay increase for keyholder who temporarily takes over assistant management position during a maternity leave. Sales associates have to scrub toilets and mop floors because head office is too cheap to hire a cleaner. Management twists the refund policy to suit their needs, especially if the customer makes a scene.

    Advice to ManagementAdvice

    Support the actions of your sales associates. Listen carefully to their side of the story. The customer is not always right.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    At least it's a paycheck..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder
    Current Employee - Keyholder

    I have been working at Bouclair part-time (less than an year)

    Pros

    Co-workers are pretty easy to get along with
    Discount on home decor

    Cons

    Most of the products are terrible quality.
    Upper management doesn't care about you at all, if you do well, no one cares and you don't hear about it, but if you make one little mistake, you're in serious trouble. Our district manager makes everyone's life that much more stressful. Even if you make your sales goals it's still never good enough.
    Every once in a while there's a contest. The contest is for the store that has the most sales or something similar, but then instead of giving a prize to everyone in the store who made that win happen, they give out a pair of hockey tickets, so only one person from the store will win it. But you won't win it, because the store manager will take it!!
    The store is often dead, perhaps because the product is of such poor quality, or perhaps because half the people who come in still think we sell fabric. Bouclair needs to work on changing their image!!
    The POS system is really old and outdated. You can't even purchase a gift card in the same transaction as purchasing something for yourself. You can only purchase gift cards in denominations of $25 and $50 and they can only be used once. So if you get a $50 gift card, you could come in, buy a 0.99c candle, and walk out with 49 bucks. If you want to buy a $25 and $50 gift card, again I have to do two transactions.
    You get a small raise once a year.
    Keyholders barely make more than minimum wage
    Promised full time hours, had to beg to get at least 20. You mostly get night shifts where you have to close at 9 every day, as opposed to a mix of day and evening.
    As more and more customers discover the terrible quality of the products offered here this business is going to go down.

    Advice to ManagementAdvice

    Start thinking about your employees as people rather than just machines. Offer incentives for the whole store as opposed to just one big prize (even if it's just $10 gift cards for everyone it'd be better than hockey tickets for one person!) Update your POS

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bouclair

    Pros

    good staff, easy to work with, new produt is eciting

    Cons

    exciting new products are cheaply made, warranties little to none, employees do not get paid for what they do on a daily basis, no incentive except a discount card that you get after three months. Very negative from upper management, little to no support but when something goes wrong its heard about , lack of praise for a job well done leads to discontent, music is so annoying, cheap company to its employees. Electronically behind the times.

    Advice to ManagementAdvice

    look at your bottom line people, the people who sell this stuff for you and treat them better, I am thinking you would be amazed at the results.

    Doesn't Recommend
  11.  

    Such a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)

    I worked at Bouclair part-time (less than an year)

    Pros

    It wasn't busy at all, all of the coworkers were easy to get along with, manager not included. available hours if you weren't being lied to your face about it.

    Cons

    the manager of the location I was at would only provide one half hour break per eight hour shift, which is illegal. she would also get mad at you if you brought a water bottle to the floor as well as get mad at you if you went to the back for a drink of water. She didn't value her employees in the least and she was only interested in making profit, which we hardly ever did.

    Advice to ManagementAdvice

    Make sure that you instigate a secret shopping program to see how employees are being treated at each venue.

    Doesn't Recommend
    Negative Outlook

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