Bound Tree Medical
2.2 of 5 6 reviews
www.boundtree.com Dublin, OH 150 to 499 Employees

Bound Tree Medical Reviews

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2.2 6 reviews

                             

0% Approve of the CEO

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Jeff Prestel

(1 ratings)

25% of employees recommend this company to a friend
6 Employee Reviews
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    • Culture & Values
           
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    having issues

    Account Manager (Current Employee)

    Prosgreat products with great CUSTOMERS

    Conslow base pay and low commissions

    Advice to Senior Managementtake care OF YOUR SALES REPS!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Just a mess

    Sales (Former Employee)

    ProsThe people (worker bees) are great. Upper management has. NO clue about how to run a business. They treat people poorly and wonder why they leave.

    ConsThey often change the rules of the game during the game. ie not doing a presidents award trip because too many people qualified. Change pay plans half way into the year making it impossible to make more even if you sell more.

    Advice to Senior ManagementLeave. Need new or old management. Prestel is a joke

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Good company, but management of Purchasing Dept is not professional

    Buyer (Current Employee)
    Dublin, OH

    ProsThe sales force across the US is very knowledgeable and knows what their customers want and can afford. Customer Service is staffed with many experienced professionals. Inside Sales is great to work with and product information from the product specialist is very reliable.

    ConsMany management changes cause confusion regarding the direction and measurements of department goals. Purchasing Director is problematic with lack of consistency in processes, objectives, measurements and prone to favor hiring at lower salary range with little experience.

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    • Work/Life Balance
           
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    2 people found this helpful  

    Profitable Up-and-Coming Company

    Customer Service Representative (Former Employee)
    Columbus, OH

    ProsThere are a variety of shifts you can work as a CSR. The vacation and benefits package is competitive, and your starting salary is relatively high if you are an entry-level candidate.

    ConsThe company is so busy buying and merging that it doesn't focus on salary, bonuses, or incentives. There was no performance-based motivator in place for CS, which is unusual for a company when compared with the industry and the potential for growth.

    Advice to Senior ManagementGive your CSRs a light at the end of the tunnel. Give people incentives to succeed.

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    2 people found this helpful  

    The management just keeps rearranging the deck chairs on the the Titanic.

    Account Manager (Current Employee)

    ProsNearly all of the sales team and customer service team are genuine and great people to work with. The company is a perfect case study for a business class about what not to do, however. If you enjoy working for a company where management doesn't return calls, disrespects the employees and disregards constructive ideas - this is the place for you!

    ConsThis company was once a true "Family" culture, where people were very proud to work, until it was sold to Water Street Investments (Sarnova). The new senior management really fowled things up. The new culture is paranoia and conniving greed. The ability to serve the customer has faded because insecure middle and senior management has micromanaged power away from the customer's contact with the company; sales reps and customer service reps. Bound Tree was once the pinnacle of places to work in the pre-hospital medical supply market. Today, nearly everyone is looking for another job (economy allowing), and the people getting hired couldn't get a job elsewhere. They are continually restructuring the compensation schedule for our sales team. Many of their once loyal customers are also steadily realizing they can get better pricing and service from other companies.

    Advice to Senior ManagementRead a few management books and give up on the cancerous culture.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Love the people I worked with, hated the management!

    Customer Service (Former Employee)

    ProsThe customer service department people were great to work with.

    ConsManagement was often clueless about the job as they had never done the job themselves.

    Advice to Senior ManagementTake a few days and do the job before making changes that are neigh impossible to perform. Check out your leadership choices and make sure they are actually doing their job and not passing off everything to an associate then taking credit for it!

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Bound Tree Medical reviews and ratings — including employee satisfaction and approval rating for Bound Tree Medical CEO Jeff Prestel. All 6 reviews posted anonymously by Bound Tree Medical employees.