Box

  www.box.com
  www.box.com

Box Reviews

Updated December 15, 2014
Updated December 15, 2014
100 Reviews
4.0
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Box Co-founder & CEO Aaron Levie
Aaron Levie
74 Ratings

Review Highlights

Pros
  • The company is growing so fast there is amazing opportunity for advancement (in 6 reviews)

  • Everyone is incredibly friendly, you get free food, the benefits are super cheap (though not free), and the CEO is inspiring (in 8 reviews)


Cons
  • Work life balance is not very good compared with other similar stage companies (in 6 reviews)

  • Company hyper growth has come at the expense of culture (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    It was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Box full-time (more than an year)

    Pros

    Incredible Management potential, as well as a strong and motivating mission statement

    Cons

    Poor upward mobility, personal performance goes unnoticed

    Advice to ManagementAdvice

    focus on group synergy

  2. 10 people found this helpful  

    Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Altos, CA
    Former Employee - Anonymous Employee in Los Altos, CA

    I worked at Box as a contractor (less than an year)

    Pros

    Up-and-coming tech company
    Fun startup atmosphere

    Cons

    Contractors at Box not treated the way contractors should be - a contractor legally should not be held to the same terms that a full-time employee is, i.e., you should be allowed to work from home, set your own hours, etc. Box treats their contractors like any other full-time employee, but deny them the benefits that come with full time employment.
    Furthermore, many of the contractors have been at the company for over a year, or multiple years. If someone is skilled enough to do the work of any other regular employee, Box should not be able to keep people as contractors simply because it is a better deal for them.
    They also do not pay contractors overtime.

    Advice to ManagementAdvice

    The way you are using contractors is legally wrong and morally wrong. If someone is skilled enough to do the job of a full-time employee, you should hire them as a full-time employee. It is wrong to deny someone full-time employment because you can get them for a better deal. You are also walking the line of legal wrong-doing here.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 17 people found this helpful  

    Too heavy at the top, unhealthy ratio of VP/SVP to employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Box full-time (more than an year)

    Pros

    Fun environment, fast-growing space, potential to disrupt a large market and therefore, potential large business opportunity. Solid board of advisors. If you live in the area or nearby, it is great. For folks in SF or SJ, commute might not be great.

    Cons

    Box wants to be another Salesforce.com. It has a very expensive and not too-scalable direct sales model, which sooner or later will weigh them down as a public company.They have hired an unusually large number of VP and above-level individuals, which is also expensive. Too many VP-cooks in the kitchen and politicking slowing down decision-making. Some old-timers (in alliances, sales, product and engineering) stay there because of personal ties, despite their performance and/or behavior being dismal. Some really good folks resigned or were given no other choice but to leave. There have been under the table layoffs and plenty of turnover. Young founders. Diverging views between CEO and COO.

    Advice to ManagementAdvice

    You are your very own worst enemy. Get your act together.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Box as a contractor

    Pros

    Everyone is so friendly and personable. Was able to work with very intelligent and creative people.

    Cons

    Company is moving very quickly--too much to do, too little time. However this is the nature of a fast-paced growing company so I wasn't surprised by the amount of work

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Helpdesk Technician in Los Altos, CA
    Current Employee - Helpdesk Technician in Los Altos, CA

    I have been working at Box full-time (more than an year)

    Pros

    Culture, benefits, people. Sharing a grand vision and constantly scrambling madly towards perfection.

    Cons

    Open floor plan, not for those who do not like t ocollaborate. Everything at Box is about collaboration :)

    Advice to ManagementAdvice

    Let the culture change itself. Do not force change :)

    Recommends
    Positive Outlook
    Approves of CEO
  7. 10 people found this helpful  

    Not a good sales org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Box full-time (more than an year)

    Pros

    Offices in SF and Los Altos. Provide transportation. Good snacks. Easy product to learn.

    Cons

    -Inexperienced managers, of which all are from outside the company. (This is why there is no culture there anymore) They have then replaced several already.
    -Turnover
    -No promotional path
    -Internal promotion is extremely rare. (This is why everyone in corporate sales is tripping over themselves to get out.)
    -For a company this size the politics and favoritism are unreal.
    -More concerned with "where" their outside manager hires worked, instead of if those hires are actually capable.
    -Very little support for management. It is all "CYA" and no one stands up to take responsibility.

    Advice to ManagementAdvice

    There was so much loyalty and you watched it all walk out the door, then seem shocked when it happens. No more surveys needed, you know sales needs an overhaul. You know the issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 8 people found this helpful  

    Big ideas, poor execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Altos, CA
    Current Employee - Anonymous Employee in Los Altos, CA

    I have been working at Box full-time (more than an year)

    Pros

    Young workforce that fosters meeting people and making friends, enough snacks, etc. are provided to cover at least breakfast and lunch, free Caltrain passes, shuttles to/from SF, subsidized gym memberships, exciting time to be part of the company.

    Cons

    Internal mobility is not impossible but it's not easy, middle management is inexperienced and lacks the skill set to effectively manage teams, work-life balance is non-existent, pay is not competitive unless you are an engineer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Working with the best in the industry doing epic things in a hyper-growth environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales AE in San Francisco, CA
    Current Employee - Sales AE in San Francisco, CA

    I have been working at Box full-time (more than an year)

    Pros

    Extremely strong executive team, fiscal discipline, strategic planning and impressive ability to execute very quickly. Sales culture is very supportive and respectful. Everybody is super collaborative, funny, and hard working and wants everyone else to be successful.

    Cons

    Company is in hyper-growth. Can be challenging to solve today's problems with solutions that massively scale. If it was easy, everyone would be doing it though and Boxers relish the challenge.

    Advice to ManagementAdvice

    Don't take the foot off the gas. We execute better than anyone in the business. Raise the bar higher and let us show you high high we can jump.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Altos, CA
    Current Employee - Anonymous Employee in Los Altos, CA

    I have been working at Box full-time (more than an year)

    Pros

    Great people
    opportunities for growth
    growing transparency
    exciting future for the company

    Cons

    some of the management can be young and inexperienced

    Advice to ManagementAdvice

    don't promote people (especially into management roles) because they've been here a while -- promote them because they deserve it

    Recommends
    Positive Outlook
    Approves of CEO
  11. 21 people found this helpful  

    Career stalemate for ambitious recent grads...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Altos, CA
    Former Employee - Anonymous Employee in Los Altos, CA

    I worked at Box full-time (more than an year)

    Pros

    Very cool CEO, decent snacks, cool product

    Cons

    Zero career development, sub par benefits, weak lower management

    Advice to ManagementAdvice

    Box, like many start-ups in the area, fails to provide compelling career trajectories for the elite graduates it attracts. Turnover is especially high among new grads poached from neighboring Stanford and UC Berkeley, and overall job dissatisfaction is high.

    Very little is done by HR or lower management to address obvious failures in the system. One of the the biggest problems with Box is that their recruiters (goaded by Levie) demand elite grads (from top 10 universities) and shove them into unfulfilling dead-end roles (I'm looking at you Tier 1 Tech Support Representatives, Customer Success Managers, Sales Development Representatives, etc.) under first-time managers who have no idea how to manage employees of that caliber.

    The result? A culture of under-challenged, underemployed worker bees that are pretty much treading water career wise. My advice to Levie and the executive team would be to clean house of under-performing managers that stifle ambition and innovation, and invest in fostering the development of high-potential new hires. As it currently stands, this worrying trend of hiring externally and putting career development on the back-burner will only cause Box to continue bleeding top talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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