Boys and Girls Town of Missouri Reviews

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Richard Michaels
2 Ratings

12 Employee Reviews

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  1. Stressful, but rewarding if you can survive for st least 6 months.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Care Specialist
    Former Employee - Youth Care Specialist
    Doesn't Recommend
    No opinion of CEO

    I worked at Boys and Girls Town of Missouri part-time (More than a year)

    Pros

    The kids are actually pretty great if you give them a chance.

    Cons

    The staff is typically terrible and makes the work environment more stressful than it already is.


  2. Overnight Youth Care Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Youth Care Specialist in Saint James, MO
    Current Employee - Overnight Youth Care Specialist in Saint James, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Boys and Girls Town of Missouri full-time (More than a year)

    Pros

    Seeing the progress some of the kids make is absolutely remarkable. It's an amazing feeling to know you're making a difference for some of the children.

    Cons

    Any and all kids are accepted into the program, including kids who are a known danger to staff. There are no consequences for the kids actions, no matter how violent they are. I've seen many members of staff hit, kicked, choked, thrown into the walls, etc, and nothing is done to the kids. There are also many highly suicidal kids on campus, and nothing more stressful than having to cut strings/cords off of a kids neck. Lots of cutting and attempted strangulation. The other big downfall is that night staff is usually alone in the cottages with 12-16 kids.

    Advice to Management

    Listen to your employees and staff the cottages better.


  3. great circle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Services Administrative Assistant in Saint James, MO
    Former Employee - Social Services Administrative Assistant in Saint James, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boys and Girls Town of Missouri full-time (More than a year)

    Pros

    working with high risk children and trying to better their life

    Cons

    management does a poor job they do not follow their own written policy

    Advice to Management

    get rid of all of them and start fresh with people that care about the children


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  5. Traumatic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Care Specialist in Saint James, MO
    Former Employee - Youth Care Specialist in Saint James, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Boys and Girls Town of Missouri full-time (More than 8 years)

    Pros

    There are only 2 pro's... 1 st pro helping the residents out and second vacation time.

    Cons

    There are too many cons for working for this company. I say never work for them ever. Terrible health insurance, you get attacked by the residents, long hours without a break, terrible pay, if you work nights you have to work 10 hours with nothing to do (no books, no TV, no internet, and no games to play), you have other staff sleeping with the bosses to keep there job and get special treatment.

    Advice to Management

    If the owner can see how St. James campus has been running they would fire everybody and start over. Or shut the campus down.


  6. The worst two months of my life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cottage Life Supervisor in Saint James, MO
    Former Employee - Cottage Life Supervisor in Saint James, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Boys and Girls Town of Missouri full-time (Less than a year)

    Pros

    There was some excellent front line staff there to work with.

    Cons

    Without a disciplinary system it is a very dangerous environment. There are no repercussions to the kids' actions and they act accordingly. There was a boy there that had been there from the age of 9 until he was 18. He was a complete psychopath. Why would you raise kids with no repercussions to their actions and then expect them to make it out in the real world?

    Advice to Management

    Set up a disciplinary system that punishes poor behavior and rewards good behavior. Open the lock-down units back up and use them.


  7. Rewarding yet horrendous job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Care Specialist in Saint James, MO
    Current Employee - Youth Care Specialist in Saint James, MO
    Doesn't Recommend

    I have been working at Boys and Girls Town of Missouri full-time (Less than a year)

    Pros

    Great healthcare coverage. Cool co-workers to work with.

    Cons

    Job can get dangerous, but no one really warns you of that when you apply. Should get paid more for what youth care specialists have to do.


  8. Helpful (1)

    Horrible, The therapists do not listen to what the parents have to say, instead believing a delinquent.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend

    Pros

    A Paycheck, they want to squeeze every employee like a Turnip, and not hire additional help, it is definitely a challenge everyday. Things you learn here, you will never learn anywhere else.

    Cons

    Its all about money for them, not so much the children and evaluating how dangerous certain children are.

    Advice to Management

    Talk with employees, really listen to what they have to say. THE TRUTH! Without repercussions if they have something negative to say. Happy Employees means Happy Business. Sometimes I wonder if Upper Management is really competent enough to be in management.


  9. Dangerous work environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charge Staff and Youth Care Specialist in Columbia, MO
    Former Employee - Charge Staff and Youth Care Specialist in Columbia, MO
    Doesn't Recommend

    Pros

    Building a relationship with kids who need positive attachments and positive role models! Other than working with youth, the only positives were learning what I would NEVER put up with again from a job or from management.

    Cons

    -severe lack of communication, respect, and supervision that leads to placing direct care staff in dangerous situations -lack of training to fulfill job requirements according to their milieu or therapeutic approach/model -time and energy expectations extremely high for direct care staff with very little respect or support from management The youth are difficult to work with. I was punched in the face twice. There are never enough staff to feel truly safe and supported in a dangerous environment. I loved this job simply because it taught me what NOT to do and what I will never put up with again.

    Advice to Management

    Listen to employees and take what they say to heart instead of offering empty promises or false suppport. Train more.


  10. I did not have the best work experience at Boys and Girls Town of Missouri.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Care Specialist in Saint James, MO
    Current Employee - Youth Care Specialist in Saint James, MO
    Doesn't Recommend

    Pros

    If you really like working with children that have mental health issues and behavioral problems, this is a good place to start. You have the ability to form relationships with the clients and their parents, which help in the long run for their treatment. But some parents do not care about their children and it can be very challenging. There are different areas to work within the organization.

    Cons

    Very dangerous atmosphere and some employees do not practice proper trained techniques when handling children. The upper management communication is very lacking; it is really hard to get answers on how to deal with a lot of situations, but when it comes to blame the direct care staff get all of it. The program seems very off, not as much success in treatment as it could possibly have. Some of the therapists are really lacking in treatment, meaning they do not see the clients like they are suppose too. It is not the best opportunity for career advancement, even though they promise it.

    Advice to Management

    They need to train employees better and make sure all policies are known. Communication between all employees needs to be better. Rules need to be enforced with clients for a successful program, because when client's have a non stable environment and different things are enforced by different people the whole routine is off and is more challenging. Upper-level management needs to recognize employees that do a great job and reward it, as well as offering opportunities for advancement in their career. Upper-level management also needs to acknowledge the work that direct care does and value their dedication and service to the company.


  11. Dissatisfied Employee with Boys & Girls Town of MO, Inc. - Columbia, MO Location

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Youth Care Specialist - Columbia, MO Campus in Columbia, MO
    Current Employee - Lead Youth Care Specialist - Columbia, MO Campus in Columbia, MO

    Pros

    Good trainings and career growth opportunities, Friendly co-workers and occasionally, Friendly and competent Cottage Life Supervisors, Some employee praise events, truly meet their mission and attempt to provide the best for their kids.

    Cons

    Severe communication problems, severe lack of consistency with programs, therapeutic activities, containment techniques, negative modeling behaviors by supervisors, poor communication with direct care staff and administrative officials and vice-versa, lack of activities to engage the youth, lack of quality programming and consistency with scheduling, no incentives to remain with the organization - poor pay, ridiculously poor raises and praise, the employee appreciation events are a joke, each cottage runs differently - thus extreme lack of consistency with the therapeutic environment of the organization. Simply put, very poor organization, problem-solving, communication, among many other skills. Additionally, a ton of internal, friend-based reasons and encouragements for advancement, rather than skills and qualifications. MUST LOVE KIDS TO WORK HERE!!!

    Advice to Management

    1st and foremost, communication must be significantly improved, consistency is key for everything in the residential field and must be applied, the structure of the organization must be more succinct and in stone. Better care for the children and in my opinion the main people who help these kids are the direct care staff, as they spend the most time with them and build the true family-like and friendly yet professional relationships. Thus, to retain staff and increase the effectiveness and competence of direct care staff, higher pay is needed, more employee appreciation, trainings, and raises must be based on performance, not that each person gets the same raise after a year. I wish the best for BGTM and hope the Columbia Campus improves, especially for the kids.



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