Brainfuse Reviews

Updated August 8, 2014
Updated August 8, 2014
21 Reviews
2.9
21 Reviews
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Employee Reviews

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  1.  

    Overall good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse

    Pros

    Great job for good writers.

    Cons

    If you have little patience with bad grammar, this is not for you.

  2.  

    Overworked, underpaid, lots of threats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tutor  in  New York, NY
    Former Employee - Tutor in New York, NY

    I worked at Brainfuse as a contractor for more than a year

    Pros

    They always paid on time. That's about it. If you're desperate for work you can make a hot $10 an hour.

    Cons

    The worst part is being forced to tutor up to 3 people in disparate subjects at the same time, but not let on to any one of them that you have more than one student! The hiring process is fairly easy, but there is literally nobody to contact or talk to. You can't complain about anything at all, or you are threatened with being fired. Students are allowed to swear and say vulgar things to the tutor and nothing is done about it (and again, don't complain or you get fired). The pay is extremely low for the amount of work and stress.

    Advice to ManagementAdvice

    You are giving poor customer service and burning out your tutors by having them tutor more than one student at a time. Raise the pay if you want to retain employees. There should be someone the employees can talk to on staff if needed.

    Doesn't Recommend
    Negative Outlook
  3.  

    Mismanaged. Lack of work. Messy. Claustrophobic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist  in  New York, NY
    Former Employee - Technical Support Specialist in New York, NY

    I worked at Brainfuse full-time for less than a year

    Pros

    It's a job if you are starving.

    Cons

    There is little direction. The office is a stilted, strange, and hostile environment. Customers are ignored regularly. Micromanagement to the point that I was asked to not e-mail back any staff members without approval. Oh and the computers are unpatched, full of viruses, and the Internet constantly goes out due to haphazard network policy. They will try not to pay you when you leave.

    Advice to ManagementAdvice

    Irreparable. It is wrong through and through.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Flexible way to make money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse

    Pros

    Work your own hours, Direct Deposit

    Cons

    Students want you to do their work. Poor feedback from management.

  6. 1 person found this helpful  

    You're on your own here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tutor
    Former Employee - Tutor

    I worked at Brainfuse as a contractor for less than a year

    Pros

    Ability to telecommute and set your own schedule

    Cons

    You're on your own
    "secret" and unreasonable tests on your skills

    Advice to ManagementAdvice

    Increase the pay scale. Keep your promise of pay increases

    Doesn't Recommend
    Negative Outlook
  7.  

    Brainfuse has been an awesome company to work for since getting laid off by a proprietary university (Dr. Aaron Miller)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online English and Math Tutor
    Current Employee - Online English and Math Tutor

    I have been working at Brainfuse as a contractor for less than a year

    Pros

    *The ability to have two daily tutoring options: task assignments and online assignments
    *The ability to see your timesheet immediately after tutoring.
    *Paychecks are sent via direct deposit or mail every two weeks
    *Staff gets back to you quickly if you have questions about scheduling, etc.
    *Ability to choose your schedule for online tutoring.

    Cons

    I don't really have anything negative to say. This company is truly a blessing,

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    The Company expects a lot, pays little!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Editor/Tutor  in  New York, NY
    Current Employee - Online Editor/Tutor in New York, NY

    I have been working at Brainfuse part-time for less than a year

    Pros

    Online/at home work, provides flexibility!

    Cons

    The smallest part of the job is editing papers. You have to fill out a lot of documentation for each paper you, to include a separate sheet explaining all your suggested changes. Cannot put inline comments on paper. All this - they put a 15 minute limit to edit a 2 page paper (complete with all the documentation you have to complete. So I have to edit 4 papers in an hour to earn $10.

    Advice to ManagementAdvice

    Get your system straight on necessary documentation that must be filled in for each paper. The first two weeks I worked for Brainfuse, I received six or more emails with new instructions on how to edit papers (including new documents to be filled out).
    You are asking for a well-edited paper from us - give us the time to do this!

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Astonishingly poor managerial guidance & leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tutor
    Former Employee - Tutor

    I worked at Brainfuse as a contractor

    Pros

    For me personally, I valued the online-service delivery format: I was able to telecommute from anywhere to assist online clients from anywhere. A large proportion of these clients were public-school-level students, but I also worked with a large group of clients entering the job market (or trying to promote/transfer within their fields). I cannot entirely agree with some anonymous reviews about this company, specifically reviews that complain or critique unprofessional student behaviors. My view is that students anywhere are not yet professionals, and their behaviors are no indication of the company itself.

    Cons

    The greatest downside has little to do with clientele. Company management practices were unsatisfactory in several areas. Employee training program design and execution was of very low quality; new-hire mentoring was virtually nonexistent; and management-tutor relations were tenuous. My management relied upon pre-made, poorly designed, and outdated training documents on MS Word--that was all. In many cases my policy- and protocol-related questions were not answered. The business brings in significant revenue through contracts with school districts, employee-development-departments, workforce development services at public library programs, etc. However, company practice does not view the front-line tutor staff as employees with value. The lack of professionalism and respect shown to the tutor staff made the choice to work elsewhere an easy one.

    Doesn't Recommend
  10.  

    Can work from home but too many students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tutor  in  Miami, FL
    Current Employee - Tutor in Miami, FL

    I have been working at Brainfuse as a contractor for more than 3 years

    Pros

    Brainftuse allows tutors to work online and tutoring in many subject areas as well as industry job prep. They are organized and have effective communication.

    Cons

    If you are approved for many topics you can frequently end up with many students (4+) who need assistance in different topics at the same time.

    Recommends
    Positive Outlook
  11.  

    a very satisfying teaching job when you need to be home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tutor  in  Waimänalo, HI
    Current Employee - Tutor in Waimänalo, HI

    I have been working at Brainfuse as a contractor

    Pros

    This is a great job. I must work from home, and it gives me the flexibilityt I need. At the same time, it gives me a good opportunity to exercise my teaching muscles. Tutoring online is like nothing you've ever experience. Students zip in and out and every session presents its own challenges. It's a great way to stay current and sharp with your teaching skills.

    Cons

    online teaching can be really draining. don't think you can just sit back and collect pay. It really takes a lot out of you so you really have to be committed to it or you won't be happy.

    Advice to ManagementAdvice

    you have made a lot of strides in making it easier for students. you should make similar strides in features for us tutors.

    Recommends
    Positive Outlook

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