Brainfuse Reviews

Updated June 19, 2015
17 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Francesco Lecciso
2 Ratings

17 Employee Reviews

Sort: Popular Rating Date
  1. Receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reception in South Huntington, NY
    Former Employee - Reception in South Huntington, NY

    I worked at Brainfuse

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I totally loved the people I worked with

    Cons

    They over worked you and except you to come back to work at 6am after leaving at 3am

    Advice to Management

    Let's keep it classy. Sending catty to emails about your employees shouldn't be a great way of communication


  2. Tutor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brainfuse

    Recommends
    Recommends

    Pros

    Flexible schedule; great for working at home.

    Cons

    Technology systems could be improved and more direct communication with management would be nice.


  3. Helpful (1)

    math tutor

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Math Tutor
    Current Employee - Math Tutor

    I have been working at Brainfuse part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Before Brainfuse I was doing in home tutoring and driving about 45 minutes outside the city. Saved myself the drive and now get to make my own hours.

    Cons

    Background check took longer than I was told.

    Advice to Management

    Like that you value not only student feedback, but also the tutor's.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer/Account Manager in Winnebago, IL
    Current Employee - Graphic Designer/Account Manager in Winnebago, IL

    I have been working at Brainfuse full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Brainfuse has given me many opportunities to grow as a professional. I telecommute and travel to assist with account management. The founders are amazing to work with and always willing to listen to suggestions, questions, and issues.

    Cons

    There are times of year when things get overwhelming, particularly during conference season and at the start of the school year.


  6. Helpful (3)

    Someone must be getting rich from this. They certainly do not care about students and teachers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tutor in New York, NY
    Former Employee - Tutor in New York, NY

    I worked at Brainfuse

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home, easy to tutor platform.

    Cons

    Low pay, rude students, no accountability for students, outdated lessons, no support from management and this is not a serious job.

    Advice to Management

    There is so much to advise here, but I do not think theye care at all.


  7. Helpful (4)

    Easy Pay but Horribly Managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor
    Current Employee - Tutor

    I have been working at Brainfuse part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - Easy pay for minimal work. - Some monitors are friendly and do their best not to overwhelm you with several students at once.

    Cons

    - No training - If you do the writing submissions, there is no clear directions on exactly what is needed since majority of the students are unclear when submitting their papers. They don't want you to completely edit the paper (only mark glaring mistakes and fully fill out form) but then you get a trouble for not fully editing and writing too much on the form. - Some monitors are helpful and friendly, while others are very rude if you refuse to just give answers to the students. - Students can be rude and very inappropriate and nothing happens to them. - You are not allowed to simply give the students the answer but you get in trouble for not just giving them the answers. - Their rules are very contradictory and due to no training, you get in "trouble" if you don't do it right. Unfortunately, these rules depends on the interpretation of the monitors and upper management. For example, when I asked for clarification on how to do the writing submissions, upper management clearly stated what was expected and sent examples for me. When I followed these expectations, I was told I was doing it wrong and I was not paid for half of my submissions. I asked for more clarification and I never received an answer. - Live tutoring is easy but sometimes you will tutor 6 students at once and some monitors will harass you if you can't keep up. - Some emails that are sent to all the tutors are extremely rude and unprofessional when management gets upset.

    Advice to Management

    The company lacks clear rules and is poorly managed. I recommend that they train all tutors before letting their employees do live tutoring and writing submissions, thus management can communicate better on what is expected of all their tutors.


  8. Great

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse

    Pros

    Good way to make supplemental income. I do editing, not live tutoring.

    Cons

    So many tutors, not enough submissions

    Advice to Management

    Less tutors


  9. Helpful (3)

    Overall good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse

    Pros

    Great job for good writers.

    Cons

    If you have little patience with bad grammar, this is not for you.


  10. Helpful (5)

    Mismanaged. Lack of work. Messy. Claustrophobic.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in New York, NY
    Former Employee - Technical Support Specialist in New York, NY

    I worked at Brainfuse full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    It's a job if you are starving.

    Cons

    There is little direction. The office is a stilted, strange, and hostile environment. Customers are ignored regularly. Micromanagement to the point that I was asked to not e-mail back any staff members without approval. Oh and the computers are unpatched, full of viruses, and the Internet constantly goes out due to haphazard network policy. They will try not to pay you when you leave.

    Advice to Management

    Irreparable. It is wrong through and through.


  11. Helpful (4)

    The Company expects a lot, pays little!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Editor/Tutor in New York, NY
    Current Employee - Online Editor/Tutor in New York, NY

    I have been working at Brainfuse part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Online/at home work, provides flexibility!

    Cons

    The smallest part of the job is editing papers. You have to fill out a lot of documentation for each paper you, to include a separate sheet explaining all your suggested changes. Cannot put inline comments on paper. All this - they put a 15 minute limit to edit a 2 page paper (complete with all the documentation you have to complete. So I have to edit 4 papers in an hour to earn $10.

    Advice to Management

    Get your system straight on necessary documentation that must be filled in for each paper. The first two weeks I worked for Brainfuse, I received six or more emails with new instructions on how to edit papers (including new documents to be filled out). You are asking for a well-edited paper from us - give us the time to do this!



Showing 17 of 34 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.