Bresnan

  www.bresnan.com
  www.bresnan.com

Bresnan Reviews

Updated December 14, 2014
Updated December 14, 2014
13 Reviews
3.7
13 Reviews
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Bresnan CEO James Dolan
James Dolan
3 Ratings

Employee Reviews

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  1.  

    Bresnan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Casper, WY
    Former Employee - Director in Casper, WY

    I worked at Bresnan

    Pros

    Personal growth, promotions, trust, support

    Cons

    Locational values didn't align with corporate values

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Brain drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Billings, MT
    Former Employee - Systems Engineer in Billings, MT

    I worked at Bresnan full-time (more than 5 years)

    Pros

    Most of the people were hard workers and pretty knowledgeable

    Cons

    Some of the management was pulled from the technical ranks and really should not have been.

    With 2 major changes of ownership in the last couple of years, much of the brain power has sought greener pastures.

    Advice to ManagementAdvice

    Make a technical career path and a managerial career path. Then allow people to do what they're good at. Don't make techs become bosses--at least, not without some management training.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bresnan full-time (more than 10 years)

    Pros

    Cares about the customer, very community oriented

    Cons

    Good ol'boy mentality when it comes to leadership

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Uncoordinated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Billings, MT
    Former Employee - Systems Engineer in Billings, MT

    I worked at Bresnan full-time (more than 5 years)

    Pros

    The majority of the employees are hard workers, willing to roll up their sleeves and get the job done, no matter whose job it is.

    Cons

    The company has changed hands a number of times and there has been a big disconnect between corporate headquarters and the operations sites. Also, much of the talent has been drained.

    Advice to ManagementAdvice

    Take good care of your operations team--the Wyoming, Montana, Colorado groups do a lot of work to keep customers happy. Learn from them about how they care for the customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in Billings, MT
    Former Employee - Sales Agent in Billings, MT

    I worked at Bresnan full-time (more than 3 years)

    Pros

    Fun, relaxed work environment, happy employees, focus on the customer and good benefits.

    Cons

    High call volumes could become a little tedious. Call center environment but by far the best I've ever worked in.

    Advice to ManagementAdvice

    Focus more on employees on a professional level, more raises and growth opportunity within the company.

    Recommends
    Approves of CEO
  7.  

    Sales dep. good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inbound Sales in Billings, MT
    Former Employee - Inbound Sales in Billings, MT

    I worked at Bresnan

    Pros

    Pay, pay, pay, 54k in my case.
    Work environment
    People
    Bennefits
    The supervisors are good at what they do. Training is great.

    Cons

    Dealing with crazy mountain people.
    Shifts can suck.
    Slow times of the year.
    Customer care reps fail at doing there job and sales agents often times pick up their slack.

    Advice to ManagementAdvice

    Keep changes to a minimum. Or at least don't inact changes all at once. You're losing good employees because of this.

    Recommends
    No opinion of CEO
  8.  

    good job if you like working independently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Installer/Technician in Billings, MT
    Current Employee - Installer/Technician in Billings, MT

    I have been working at Bresnan

    Pros

    Good career path for installers and techs, lots of training. Will let you go to your first job of the day from home instead of having to go into the office - that saves a lot of time and lets me get coffee at home. Even though theres a set schedule and quota to meet, I really like working independently and I can do that at Bresnan. I get good support from my boss and my team.

    Cons

    Same as any other outdoor job, you have to deal with Montana's cold winters but the spring and summer time sure make up for it.

    Advice to ManagementAdvice

    Maybe a little more time spent in the local offices.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Only if you're desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineer in Billings, MT
    Former Employee - Engineer in Billings, MT

    I worked at Bresnan

    Pros

    Benefits are decent but could be better.

    Cons

    The salaries are not comparable to other companies in the field and the belief is that since you work in the rural mid-west that you do not need to be compensated like your peers in other locations. There is a very extreme and obvious disconnect between Headquarters in NY and employees in MT, WY, CO, and Utah, the VPs and higher ups simply do not listen. The nepotism/cronyism regardless of skills or experience is profound at this company.

    I suggest that if Bresnan is your only option in your area that you only use it as a stepping stone and get out as soon as possible.

    Advice to ManagementAdvice

    Listen to your employees, you hired them to do a job, now let them do it.

    Doesn't Recommend
    No opinion of CEO
  10. 3 people found this helpful  

    Upper management uses employees like pawns in a political battle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Billings, MT
    Former Employee - Anonymous Employee in Billings, MT

    I worked at Bresnan

    Pros

    You live in Billings and have no other options. I really can not think of a good reason to work for Bresnan unless you are given a VP position in the NY office because then people MIGHT actually listen to your ideas and allow you to act on them. What normally happens is you have an idea, IF it is actually heard by anyone in management they steal the idea and make it their own. If it turns out the idea/project fails then they make sure that the employee takes the blame.

    Cons

    Upper management uses employees like pawns in a political battle and is willing to sacrifice an employee to make sure they don't loose face.
    They have too much division of responsibility stemming from having too many Vice Presidents and Directors. They are paralyzed because each of those upper level managers are fighting to control their territory instead of working for the good of the company.

    Advice to ManagementAdvice

    1) Stop talking about communication and start communicating
    2) Stop thinking of employees as disposable worthless tools to use when fighting some stupid political battle
    3) Break down barriers between internal organizations -- better yet consolidate internal organizations and get rid of some VP overhead.
    4) Get down off of your Mount Olympus and open communications with your employees -- LISTEN to what is said -- and act on that information

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Why even bother with a company that is small when it's convenient for them, yet is a big company when it's convenient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Network Engineer. in Billings, MT
    Former Employee - Network Engineer. in Billings, MT

    I worked at Bresnan

    Pros

    The only reason to work for Bresnan is if you enjoy being crapped on daily and like free cable tv and internet.

    Cons

    Senior management in this company is a joke. Bill Bresnan chooses to promote his former gardner to a position of prominence within the company. Yet nobody knows HOW to move up within the company. It's a muddled top heavy mess. By far the worst company I've ever worked for.

    Advice to ManagementAdvice

    Rather than going to trade shows and taking the advice of some idiot salesman, try listening to the engineers you are paying. It would also be nice if Bresnan would stop hiring the cast-offs from other MSOs. Reading a magazine article about a new technology doesn't give you a license to be an expert on said new technology.

    Doesn't Recommend
    Disapproves of CEO

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