Brickman

  www.brickmangroup.com
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Brickman Reviews

Updated Jul 17, 2014

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All Employees Current Employees Only

2.5 83 reviews

46% Approve of the CEO

Brickman CEO Andrew Kerin

Andrew Kerin

(24 ratings)

33% of employees recommend this company to a friend

Review Highlights

Pros
  • There are some very good people who work at BFS, mostly at the lower levels(in 7 reviews)

  • Good Benefits are about all that i can think of positive(in 6 reviews)


Cons
  • They will work you long hours as a salaried employee, and expect you to be grateful for having a job(in 6 reviews)

  • Upper management seems more interested in appeasing investors than building a solid company that will last long into the future(in 5 reviews)

83 Employee Reviews
Relevance Date Rating
in

     

    Expanding company

    Anonymous Employee (Current Employee)

    ProsGood, fun co-workers; growing company

    ConsCommunication from higher level down is lacking; compensation for non-managers could improve

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Operations Manager

    Operations Manager (Current Employee)

    ProsStable company, advancement opportunity, can transfer to other branches. Most Brickman employees are hard working good people!

    ConsSalary positions are not compensated for hours worked. 60 hr work week for 40 hrs pay. Cost of employee benefits too high. Health insurance $110 per week for family of 4. Goes up every year! Low pay makes it hard to retain employees.

    Advice to Senior ManagementIf you want to be the best landscape company in the country. Then offer better wages and benefits to reward current employees and attract better people for the future. New culture change has been a positive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very steady and hard working company

    Account Manager (Former Employee) Miami Lakes, FL

    Prosgood benefits, steady work, knowledgeable, good growing opportunities, very recognize company in the market, a very large experience as a landscaping business.

    Conslow rate wages, luck of economic incentives different from the salary. The head quarters were not very good,at least in my branch,

    Advice to Senior ManagementInvolve the personal, more in the sales of the company, it may bring more economic growth to the company

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    All the Cons of Big Corporate America

    Anonymous Employee (Current Employee)

    ProsReasonably stable workplace. Overall great people to work with.

    ConsPoorly managed. All decisions are based on corporate greed rather than long-term sustainability.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Limited communication

    Anonymous Employee (Current Employee)

    ProsVery profitable company, still striving to be the biggest, no matter what it takes.

    ConsLimited communication between the regional staff and corporate.Operations run by many without industry experience.

    Advice to Senior ManagementMove the people with the knowledge and experience up to help the company obtain it's goals, not so many young minds that want to make it easy.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company

    Anonymous Employee (Current Employee)

    ProsLots of training and growing opportunity

    ConsLots of change not clear

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    75 Year Family business morphing into Corporate America

    Corporate Office (Former Employee) Gaithersburg, MD

    ProsThe people are very hard-working, principled individuals holding onto the values that grew this company from a Mom N Pop to a multi-million $ national leader: service, quality, continuous improvement. The branch teams in particular still have that "one-for-all, all-for-one" family feel. And some of them still hold true to the founder's belief that you do what's right and pay attention to quality and profit will follow (though that's harder to justify on a spreadsheet these days).

    ConsNew management from outside the industry over the past few years has "codified" and sterilized the business. I believe this has served to increase the disconnect between corporate and the field offices. Too much corporate speak and impersonal spread-sheet jockeying can make the average branch manager's head spin. The danger in that is it's easy to get away from walking the talk that was responsible for Brickman excelling over the competition for all those years.

    Advice to Senior ManagementValues are not just something you put on a website or banner. Please pay more attention to living those values, else Brickman is in danger of losing its soul. But maybe that doesn't matter so much when you have the title you wanted or the slice of the pie you negotiated. People are what makes Brickman great. Please take care of them with more than lip service.

    Yes, I would recommend this company to a friend

    1 person found this helpful  

    ok

    Anonymous Employee (Former Employee)

    Prospeople you work with are ok

    Consthe pay is low.lot of hours

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    6 people found this helpful  

    Senior management is running the company into the ground. Scapegoats are a hot commodity.

    Area Manager (Former Employee) New Albany, OH

    ProsThere are some very good people who work at BFS, mostly at the lower levels. There's also a deli on the first floor of the building that has really good food.

    ConsThere are some great people who work at the Brickman Facilities Solutions corporate office in New Albany, OH. Unfortunately for the organization, none of those people are in upper management. The company has great potential, but their business model consists of selling any contract the sales team can get their hands on regardless of whether the company can really service it or not, then blaming the operations team for failing to service the contract to the customer's often impossible expectations and getting off scot-free, only to repeat the process until enough contracts have been lost that a layoff is needed. Time and again the operations team is put in no-win situations where it is nearly impossible to do one's job, then the blame from the people who put the regional and area managers in those situations is quick to come. Of course it's the lower-level people who get laid off, not the senior management who caused the situation in the first place with their incompetence.

    There is no consistency or sense of direction from upper management. Many a time I watched in disbelief as two or more senior managers would discuss a procedure or policy and fail to come to a decision, leaving the area managers with no clear directive on how to handle a situation which resulted in many things falling through the cracks and never getting done. There are no standard operating procedures at BFS; area managers are usually forced to guess on what to do in all kinds of situations, which of course results in chaos.

    There is also nearly no hope of promotion within the company. Nearly all positions are filled from outside regardless of the qualifications of the people already working at the company. Not exactly a good message from senior management.

    During the summer slow season the work/life balance is decent to good depending on what accounts you're working as some customers are more demanding than others, but during winter throw your plans out the door because you're going to do nothing but work. Management does their best to ruthlessly exploit their salaried employees, with 12+ hour days in the office followed by several more hours of working at home being the norm and expectation for no extra compensation of any kind. Comp time is a running joke among the area managers as management occasionally talks about it when prompted but refuses to follow through. If you work really hard, they might send a cart around to give everyone a cookie or bring doughnuts in, but that's about it. Emails and phone calls are nearly continuous no matter the time of day, so don't bother trying to sleep because you're just going to get another phone call or high priority email with the next gigantic crisis in a few minutes.

    Senior management also has no backbone of any kind and refuses to stand up to customers who try to weasel their way out of their contract or make demands that are clearly impossible to meet. They simply pass the demands down to the area managers with a shrug and then conveniently blame them when the impossible cannot be done, setting the stage for justifying another layoff. Since management's goal seems to be the artificial inflation of the size of the company by selling any contract they can whether it's good business or not, giving support to the operations team is not a high priority. During my time at Brickman a contract was sold that our billing system was not built to handle, but the sales team sold it anyway and senior management made no attempt to modify the system so that both Brickman and our contractors out servicing the sites could be paid, creating mass chaos since no one could get paid for their work. Typically, blame was then placed on the operations team for not servicing the contract correctly. At the time I left the company which was two months into the contract, not a single contractor had been paid for their work because the system was still not working correctly.

    If you are a contractor looking to work for BFS, please save yourself the trouble and don't bother. Many area managers do their best but are often put in impossible situations and the contractors suffer. Ridiculous demands from customers and problems getting payments to contractors are constant issues that cannot be permanently solved due to the lack of support that the area managers get from upper management. Area managers are forced to use archaic systems and procedures that are often redundant or don't work much of the time, resulting in endless problems getting payments to the contractors. Upper management is also only too happy to acquiesce to the demands of customers to lower their price, resulting in pay cuts for contractors while the scope of their work is increased, especially on fixed fee contracts where some customers expect their sites to look like multi-million dollar mansions but will only pay for the basic landscape service that the contract states but upper management refuses to hold the customers to the contract. Many good contractors have been thoroughly screwed over by Brickman due to the awful management and inability of the area managers to fulfill to promises that they are forced to make.

    Hopefully this long post is helpful to someone who is looking to be an area manager and gives them a realistic idea of what working at the BFS corporate office is like. It is a high turnover, high-stress, thankless position with little probability of advancement and no hope of extra compensation for the huge number of hours you must put into the job just to keep your head above water. Wages are poor for the amount of work required and getting burned out is nearly guaranteed. Don't expect anything but hypocrisy, empty promises, cynical manipulation and petty politics from upper management. I would only recommend this job to someone I really hated so I could watch them suffer in sadistic amusement.

    Advice to Senior ManagementThe only way the company will be turned around is for senior management to be completely cleared out and replaced with competent people who care about their employees instead of seeing them as expendable pieces of equipment to be used, abused and then thrown out whenever the opportunity arises.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Supervisor

    Supervisor (Former Employee) Milwaukee, WI

    ProsGet to work outside and be part of a team.

    ConsVery long hours with minimal pay. Takes advantage of salaried positions by giving unpaid overtime instead of paying overtime to hourly staff. Unstable work hours, impossible to work and take care of family.

    No, I would not recommend this company to a friend

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