Bridgepoint Education Reviews

Updated March 22, 2015
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2.5
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
79 Ratings

Pros
  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 7 reviews)

  • positive working environment, work life balance is positive (in 4 reviews)

Cons
  • Too many managers and directors (in 4 reviews)

  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Good for getting your toes wet in a corporate job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Bridgepoint Education full-time (more than a year)

    Pros

    -Good benefits ( PTO, health, Sick days)
    -Great training (two weeks, very thorough)
    -Modern office building centrally located

    Cons

    -controversial product (a lot of students only enroll to get federal student loan stipend money)
    -lost accreditation (may have regained since I last worked there)

    Advice to ManagementAdvice

    A lot of the management really had no clue how to manage a team. They were just standout in sales or buddy buddy with upper management.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. No.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time (more than a year)

    Pros

    Incredible people - the reason to stay for many. Decent salary and perks if you get them. Good vacation/sick day allowance. Onsite parking.

    Cons

    Insecurity breeds an unhealthy corporate culture which is only exacerbated by reductions in force. Onsite benefits reduced since my initial hire.

    Advice to ManagementAdvice

    You have good people in some areas telling you what needs done - take a moment to listen to what they're sharing with you and trust in their expertise and previous experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful

    Less of a meat grinder than it used to be, but very poorly managed. Understand all of the warts of for-profit education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions in San Diego, CA
    Former Employee - Admissions in San Diego, CA

    I worked at Bridgepoint Education full-time (more than a year)

    Pros

    - Decent compensation and benefits
    - Work hours are very reasonable
    - Good location and parking in a safe working environment
    - For those that have been there a while, decent job security (albeit with a sinking company)
    - Improving management

    Cons

    No matter how much lipstick you apply, it's still a pig. The reality is this: Your job, whether in sales, marketing, finance or another role, is to try to convince someone to take out a very large, unforgivable loan to take classes toward a degree they probably won't complete. The person you will target will probably be a lower-middle class African-American woman. You will try to sell her on how her life will change once she completes college. That may or may not be true, but should she actually complete her degree (a small percentage do), she will be tens of thousands of dollars in debt that cannot be forgiven, even in bankruptcy.

    The management will pretend that they aren't putting pressure on their "Admissions" staff to enroll these students, but that's a deception. While there are no longer quotas per se, there are "minimum expectations", which if you fail to meet, you will be fired. So, it comes to the same thing. Some managers are decent human beings. Some are insecure. Management is improving, but the pressure from the top can turn anyone into something they wouldn't otherwise be.

    The reality is that this business is under pressure from all sides. The Federal government wants to regulate or end for-profit education. The press eviscerates it (See John Oliver's rant on Last Week Tonight). Traditional universities with state subsidies are entering the market. Understand that if you go there, you can do everything right and still get laid off. As Mr. Andrews said in "Titanic"...The ship will go down. That is a mathematical certainty.

    Advice to ManagementAdvice

    The first advice to Mr. Clark is to find a CEO who is experienced in actually running an operation of this size and nobly step aside. The school needs to innovate into lower-debt models, such as competency-based education, but that would be disruptive to their failing business model. Management also might want to come out from behind the glass bunker on the 6th floor to get in touch with the people actually doing the work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Pass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Poway, CA
    Former Employee - Senior Project Manager in Poway, CA

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    You can get a cheap master's degree while working full time. Pay is pretty good.

    Cons

    Management is cult-like and prefers to cull those who point out areas for improvement or areas where problems exist.

    Doesn't Recommend
    Negative Outlook
  6. A company that cares about students, but has some negative senior management decisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Management in San Diego, CA
    Former Employee - Software Management in San Diego, CA

    I worked at Bridgepoint Education full-time (more than 5 years)

    Pros

    Regardless of what you read in the press, hear from all the naysayers in the education industry, all the investors and politicians who don't like for-profit universities, etc., this company CARES about giving students a degree, a solid education, and a step up in life. I worked for this company for more than five years, and although it has some faults, I know that every employee in the company truly wants to make a difference in student's lives. Look past the disgruntled admissions staff and talk to students who have earned their degree from Ashford and UoR and they'll tell you it's true. No one, including the CEO, is working here to get rich quick - they care about the mission and values.

    The company pays pretty well. In some positions, they pay extremely well. Overall benefits are great, with good base compensation, bonus structure for leadership, stock ownership options, generous PTO plan, many holidays and perhaps the biggest perk: a free degree of your choosing. There are additional bumps in salary for finishing your degree through AU/UoR, and for multi-year employment milestones. Honestly, this is a company that pays better than most in San Diego.

    Generous PTO plan that bumps up nicely after a few years. Generous holidays (17+), plus the CEO gives extra days here and there, and that is VERY appreciated by the employee base. As a result, once you've been with the company a few years, it's hard to leave because you get a ton of time off. That is how it SHOULD be done, people. Treat employees with respect and give them a good work-life balance and they'll be loyal to you.

    Free tuition at either Ashford or UoR is huge. Not only can you earn a degree if you don't have one, or get a second degree or MBA if you want, you also put yourself in the shoes of the average Ashford/UoR student, and that helps you improve on your job. There's no better way to understand your customer than to become one. At the same time, you earn a reputable degree from a good school. Totally a win-win. If you take a job here, immediately start working on a degree the moment you can; it's one of the best benefits Bridgepoint offers.

    Covered parking in the garage, although parking at Sunroad is atrocious right now. On-site cafeteria that is convenient and decent, even though it is a bit expensive. Makes a nice place to get away for 15 minutes from your cube. The buildings and facilities are nice, and include workout areas. Internal training and leadership classes are frequent, very well done, and appreciated.

    Cons

    The CEO and executive team (well, some of them anyhow) believe that everyone is the same, and that's a fatal mistake for this company. Everyone is NOT the same. We are not all sales people. Don't treat us all like sales people. There's nothing more demoralizing than to feel that you're being treated like a cog in a factory, and that they expect everyone to be treated the same. Some leaders in the org tried to fix this, but they're no longer there. Funny how that works... There has been some movement in this regard (mainly to salary), but more could be done.

    An example of this is the series of past layoffs. Instead of trying hard to retain employees, but cut back certain areas or change an approach (see next item below), they just get rid of people like they're cogs. The concept of trying super hard to keep your people because they're important and valuable (and expensive to re-staff!) is secondary to the "get rid of expenses FAST" approach that is used. This results in a lot of mis-trust by employees. People who are very loyal to the company, and who want to keep working there, are nervous because the company just tosses employees aside the moment finances look bad. Mind you, this is a company with $400M+ in CASH in the bank, and they would rather get rid of a couple hundred employees than dip into savings. I get it at some point, but you've made it so clear that employees are disposable that loyal employees will leave rather than get riffed. It should not be that way.

    Admissions is a hot mess. Lots of young, just-out-of-school employees who are in their first job, and they're feeling entitled and unhappy because they're doing sales. As a result, there are disgruntled employees who tend to give the company a bad name. Some don't care about their students, and that's unacceptable. Advice: hire some older, experienced sales people. Compensate them well, and let them do their thing. An "A-player" sales person will bring in more students, legitimately and ethically, than 10 young first-job employees. I don't know why management won't get that. There is this belief that "we've always made money this way, so we can't change it" is the only option. It's not.

    The whole nonsense of "no whiteboards" is ridiculous. Seriously, who has time for quirks like that?

    Advice to ManagementAdvice

    Dispense with layoffs. Do everything you can to keep the employees who are left, and assure them that no more cuts will be made unless Armageddon is coming. Loyal employees will firmly stay, trust me.

    Get rid of the junior admissions staffing policy, and hire experienced sales folks who know what they're doing. Stop getting caught in the we've-always-done-it-this-way mentality.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Company has great health benefits, PTO, Paid sick time, 401K, full health coverage.

    Cons

    Lots of snakes in the weeds.

    Advice to ManagementAdvice

    Before you give advice. Know what you are doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Don't work for a for profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Pros

    *Median age range is 27 and you will meet a lot of new people.
    *Free tuition reimbursement
    *opportunities for growth

    Cons

    *takes advantage of students with special ed diplomas by signing them up for classes when they have a 2nd grade reading level.
    *they don't even verify if students have a hs diploma
    *always trying to bend every rule or regulation
    *business oriented first and running a college with great student resources is an after thought and only done bc they didn't get their accreditation
    *felt morally wrong working here

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Greedy CEO ruins possibly great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer I in San Diego, CA
    Former Employee - Software Developer I in San Diego, CA

    I worked at Bridgepoint Education full-time (more than a year)

    Pros

    40 hour work week. Was agile based. Great innovation was made on the technological front.

    Cons

    CEO will cut people to see a stock bump while he gets a pay raise. Stop being customer focused. More interested in making their bosses happy. Think of employees as easily replaceable cogs. Middle management afraid of higher ups.

    Advice to ManagementAdvice

    Work to change things. Don't just do status quo.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. I will never work for Bridge Point Education in IT team and DICE team ('Data Intelligence Center Of Excellence )

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Bridgepoint Education full-time (more than 3 years)

    Pros

    Nothing at positive at all

    Do not risk your career by joining Bridgepoint IT and DICE team /Data warehouse /BI team

    Cons

    Management is really bad
    All the people are just passing time
    The management team who does not know about Datawarehouse heading the team and group all the old employees left due to this
    No Motivation
    Bad management
    Under Qualified people are getting paid more
    I found the management team biased about the different people
    Everyone tries to backbite and play dirty politics, especially the DICE team I won't ask anyone to join
    Less work more politics
    I will never work for Bridge Point Education in IT and DICE ('Data Intelligence Center Of Excellence ) --Data Warehouse and Advance Analytics

    Advice to ManagementAdvice

    Please change the management team for Data Intelligence Center Of Excellence they are simply getting paid for doing nothing

    Disapproves of CEO
  11. Sweetshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Pay is generally above most comparable jobs with an entry level salary right around 40k. Lots of upward potential for high producers

    Cons

    cog in a wheel, dont care about staff, bottom line, major layoffs every year. demanding OT and long hours worked. Changing schds with no notice.

    Advice to ManagementAdvice

    Get rid of exec leadership and hire people who know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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