Bridgepoint Education Reviews

Updated August 15, 2015
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  1. Helpful (5)

    A company that cares about students, but has some negative senior management decisions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Management in San Diego, CA
    Former Employee - Software Management in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bridgepoint Education full-time (More than 5 years)

    Pros

    Regardless of what you read in the press, hear from all the naysayers in the education industry, all the investors and politicians who don't like for-profit universities, etc., this company CARES about giving students a degree, a solid education, and a step up in life. I worked for this company for more than five years, and although it has some faults, I know that every employee in the company truly wants to make a difference in student's lives. Look past the disgruntled admissions staff and talk to students who have earned their degree from Ashford and UoR and they'll tell you it's true. No one, including the CEO, is working here to get rich quick - they care about the mission and values. The company pays pretty well. In some positions, they pay extremely well. Overall benefits are great, with good base compensation, bonus structure for leadership, stock ownership options, generous PTO plan, many holidays and perhaps the biggest perk: a free degree of your choosing. There are additional bumps in salary for finishing your degree through AU/UoR, and for multi-year employment milestones. Honestly, this is a company that pays better than most in San Diego. Generous PTO plan that bumps up nicely after a few years. Generous holidays (17+), plus the CEO gives extra days here and there, and that is VERY appreciated by the employee base. As a result, once you've been with the company a few years, it's hard to leave because you get a ton of time off. That is how it SHOULD be done, people. Treat employees with respect and give them a good work-life balance and they'll be loyal to you. Free tuition at either Ashford or UoR is huge. Not only can you earn a degree if you don't have one, or get a second degree or MBA if you want, you also put yourself in the shoes of the average Ashford/UoR student, and that helps you improve on your job. There's no better way to understand your customer than to become one. At the same time, you earn a reputable degree from a good school. Totally a win-win. If you take a job here, immediately start working on a degree the moment you can; it's one of the best benefits Bridgepoint offers. Covered parking in the garage, although parking at Sunroad is atrocious right now. On-site cafeteria that is convenient and decent, even though it is a bit expensive. Makes a nice place to get away for 15 minutes from your cube. The buildings and facilities are nice, and include workout areas. Internal training and leadership classes are frequent, very well done, and appreciated.

    Cons

    The CEO and executive team (well, some of them anyhow) believe that everyone is the same, and that's a fatal mistake for this company. Everyone is NOT the same. We are not all sales people. Don't treat us all like sales people. There's nothing more demoralizing than to feel that you're being treated like a cog in a factory, and that they expect everyone to be treated the same. Some leaders in the org tried to fix this, but they're no longer there. Funny how that works... There has been some movement in this regard (mainly to salary), but more could be done. An example of this is the series of past layoffs. Instead of trying hard to retain employees, but cut back certain areas or change an approach (see next item below), they just get rid of people like they're cogs. The concept of trying super hard to keep your people because they're important and valuable (and expensive to re-staff!) is secondary to the "get rid of expenses FAST" approach that is used. This results in a lot of mis-trust by employees. People who are very loyal to the company, and who want to keep working there, are nervous because the company just tosses employees aside the moment finances look bad. Mind you, this is a company with $400M+ in CASH in the bank, and they would rather get rid of a couple hundred employees than dip into savings. I get it at some point, but you've made it so clear that employees are disposable that loyal employees will leave rather than get riffed. It should not be that way. Admissions is a hot mess. Lots of young, just-out-of-school employees who are in their first job, and they're feeling entitled and unhappy because they're doing sales. As a result, there are disgruntled employees who tend to give the company a bad name. Some don't care about their students, and that's unacceptable. Advice: hire some older, experienced sales people. Compensate them well, and let them do their thing. An "A-player" sales person will bring in more students, legitimately and ethically, than 10 young first-job employees. I don't know why management won't get that. There is this belief that "we've always made money this way, so we can't change it" is the only option. It's not. The whole nonsense of "no whiteboards" is ridiculous. Seriously, who has time for quirks like that?

    Advice to Management

    Dispense with layoffs. Do everything you can to keep the employees who are left, and assure them that no more cuts will be made unless Armageddon is coming. Loyal employees will firmly stay, trust me. Get rid of the junior admissions staffing policy, and hire experienced sales folks who know what they're doing. Stop getting caught in the we've-always-done-it-this-way mentality.


  2. Helpful (3)

    Pass

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Poway, CA
    Former Employee - Senior Project Manager in Poway, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Bridgepoint Education full-time (More than 3 years)

    Pros

    You can get a cheap master's degree while working full time. Pay is pretty good.

    Cons

    Management is cult-like and prefers to cull those who point out areas for improvement or areas where problems exist.


  3. Helpful (1)

    Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company has great health benefits, PTO, Paid sick time, 401K, full health coverage.

    Cons

    Lots of snakes in the weeds.

    Advice to Management

    Before you give advice. Know what you are doing.


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  5. Helpful (1)

    Don't work for a for profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Median age range is 27 and you will meet a lot of new people. *Free tuition reimbursement *opportunities for growth

    Cons

    *takes advantage of students with special ed diplomas by signing them up for classes when they have a 2nd grade reading level. *they don't even verify if students have a hs diploma *always trying to bend every rule or regulation *business oriented first and running a college with great student resources is an after thought and only done bc they didn't get their accreditation *felt morally wrong working here


  6. Helpful (2)

    Greedy CEO ruins possibly great work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer I in San Diego, CA
    Former Employee - Software Developer I in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bridgepoint Education full-time (More than a year)

    Pros

    40 hour work week. Was agile based. Great innovation was made on the technological front.

    Cons

    CEO will cut people to see a stock bump while he gets a pay raise. Stop being customer focused. More interested in making their bosses happy. Think of employees as easily replaceable cogs. Middle management afraid of higher ups.

    Advice to Management

    Work to change things. Don't just do status quo.


  7. Helpful (5)

    I will never work for Bridge Point Education in IT team and DICE team ('Data Intelligence Center Of Excellence )

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Disapproves of CEO

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    Nothing at positive at all Do not risk your career by joining Bridgepoint IT and DICE team /Data warehouse /BI team

    Cons

    Management is really bad All the people are just passing time The management team who does not know about Datawarehouse heading the team and group all the old employees left due to this No Motivation Bad management Under Qualified people are getting paid more I found the management team biased about the different people Everyone tries to backbite and play dirty politics, especially the DICE team I won't ask anyone to join Less work more politics I will never work for Bridge Point Education in IT and DICE ('Data Intelligence Center Of Excellence ) --Data Warehouse and Advance Analytics

    Advice to Management

    Please change the management team for Data Intelligence Center Of Excellence they are simply getting paid for doing nothing


  8. Sweetshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is generally above most comparable jobs with an entry level salary right around 40k. Lots of upward potential for high producers

    Cons

    cog in a wheel, dont care about staff, bottom line, major layoffs every year. demanding OT and long hours worked. Changing schds with no notice.

    Advice to Management

    Get rid of exec leadership and hire people who know what they are doing.


  9. Helpful (1)

    I worked for Bridgepoint Education for more than 5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bridgepoint Education full-time (More than 5 years)

    Pros

    The medical benefit plans and wellness programs are above average, Education for employees. 13 paid holidays, plus a gift of holiday time from the CEO annually. The facilities are very comfortable and the interior design is very modern. Gym facilities, onsite cafeteria, and convenient work locations. The salaries are competitive. They do give back to the community through a variety charitable activities and promote education through grant programs. The mission of the organization and it's leadership have remained consistent to provide high quality, innovative education services to enrich student's lives through higher education via their institutions (Ashford University and University of the Rockies) and technologies (Thuze and Waypoint Outcomes) . Their quest to modernize the student learning experience through their innovative technologies (formerly Thuze, Waypoint Outcomes etc) makes for a more positive learning experience. The quality of my education at a traditional college was horrible in comparison. I have witnessed thousands of students turn their dream into a reality.at AU and UoR.

    Cons

    During my tenure, the organization was top heavy and during the high growth period, it was obvious that the Executive team and the HR Leadership did not have the experience in OD, workforce planning and talent management. Communication and collaboration is a hit or miss. In my opinion, working in silos reduced efficiency in the overall operation of my department, it also reduced morale and made it confusing as to who was doing what, and it contributed to the demise of a productive departmental culture. Some but not all promotions were being handed to "friends" "family" or the "fave" with no equal opportunity for others to apply and interview (no policy or procedure to ensure a fair process) which still exists today. They are still very much a young organization with a lot of room for improvement, but this does not make them any different from other organizations. Lack of follow through on certain promises in "Town Hall" meetings with CEO and minimal contact with Executive Leadership. Professional development budget eliminated for some, but not others, bonuses for managers were eliminated.

    Advice to Management

    Follow through on what you promise or don't promise it; flatten out the organization, hold ALL your VPs, AVPs, Directors accountable for their performance (some are taking advantage of the "life" in the work/life balance) Ensure that ALL departments are demonstrating that they are collaborating on their assigned initiatives by eliminating silos, and pay a surprise visit to their weekly meetings. Promotions should go through a more formalized process and eliminate nepotism. Secret shop your talent acquisition team to ensure a better candidate interview and onboarding experience.


  10. Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    proprietary education is an interesting and quickly growing industry

    Cons

    inefficient executive team and higher level leadership; sales environment, people seem to mainly be concerned with the bottom line and not actually working to efficiently and effectively address operational matters

    Advice to Management

    listen to your employees; implement some of their ideas


  11. Great place to work, sad it ended

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bridgepoint Education full-time (More than a year)

    Pros

    As a software developer Bridgepoint had a great working environment. You get to work with very current technologies, follow an agile development process, and develop genuine friendships with co-workers. The compensation and benefits package was also very good.

    Cons

    The biggest con was senior management. They seemed very much stuck in the "this is how we made money before" mindset. Due to this, the company overall was struggling financially. This eventually led to multiple mass layoffs in back to back years.

    Advice to Management

    Be more forward thinking. Communicate better with staff. Be more transparent.



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