Bridgepoint Education

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Bridgepoint Education Reviews

Updated August 26, 2014
Updated August 26, 2014
92 Reviews

2.7
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
59 Ratings

Review Highlights

Pros
  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)

  • Great benefits, awesome co-workers, and willing to help (in 5 reviews)


Cons
  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

  • Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's been a great run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  San Diego, CA
    Current Employee - Director in San Diego, CA

    I have been working at Bridgepoint Education full-time for more than 5 years

    Pros

    Great learning opportunity for me. The growth was incredible and sustained for a long period of time. I thoroughly enjoyed all the opportunities that were presented to me.

    Cons

    It's now a big corporation with some significant risk because of the accreditation status of Ashford University. The Admissions Counselor job is a rough one that is effectively a sales job with no incentive pay and a lot of turnover. The IT department has been behind for years. They just can't seem to stay up to pace with the business.

    Advice to ManagementAdvice

    Plan and communicate - that's where the opportunity is.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education for more than a year

    Pros

    it provides flexible work hours

    Cons

    The model they are using might take down turn

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    The worst/most stressful job I ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Coordinator  in  San Diego, CA
    Former Employee - Admissions Coordinator in San Diego, CA

    I worked at Bridgepoint Education full-time for more than 3 years

    Pros

    My co-workers were fun, friendly and smart despite the overall negative vibe created by leads and managers.

    Cons

    Inexperienced managers who did not practice what they preached.
    Highest turnover rate of any employer I have ever known.
    Outing employees in group meetings for job performance -- who trained these people?
    Harassment of employees and open discrimination.
    There is no salary that can compensate for being treated as sub-human.
    Salary in my department was low.

    Advice to ManagementAdvice

    Get some leaders who have leadership skills and experience.
    Treat employees as people and not machines.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Entry Level Haven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Inquiry Coordinator  in  Poway, CA
    Current Employee - Student Inquiry Coordinator in Poway, CA

    I have been working at Bridgepoint Education full-time for more than a year

    Pros

    Goals are direct and understood from the top to the bottom

    Cons

    Opportunity for growth is very limited

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The people are not the problem, the system is. Good people, broken system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal
    Current Employee - Legal

    I have been working at Bridgepoint Education full-time for more than 3 years

    Pros

    I know I would love my co-workers if I spent time with them outside of work. However, the system makes me dislike some of them because of what they are asked to do, not who they are. The pay is decent, manageable. I love being an exempt employee, I probably would not work here is I was asked to not be.

    Cons

    Since I have the job I do, I see all of the wrongs the university does as a whole, from a student's perspective. The system is definitely more valuable than the employee. I wish I would have worked here before it became a "public" company.

    Advice to ManagementAdvice

    Get new management. I cannot stand it when the system is put before the employee, not a recipe for success.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Service Administrator  in  San Diego, CA
    Current Employee - Student Service Administrator in San Diego, CA

    I have been working at Bridgepoint Education full-time for more than 3 years

    Pros

    Great benefits, awesome co-workers, and willing to help.

    Cons

    A large company, sometimes can make you feel like a number

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great intention, bad invention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Bridgepoint Education full-time for more than 3 years

    Pros

    Bridgepoint pays very generously, and the benefits are out of this world.

    If you're not into accountability or feedback, this is the place for you. You can expect an automatic pay increase of between 2-5% every year, in exchange for losing the right to negotiate your salary.

    Very casual environment, everyone just shows up whenever they feel like it, and no one keeps track of sick days or vacation time. We come and go as we please.

    Cons

    This company revels in its incompetence and covers it up with huge paychecks and benefits.

    HR, training and development are a joke. The corporate culture there allows people to behave rudely without repercussion. There is no clear path for promotion or advancement. The few people who do get promoted tend to be friends of the executives.

    If you need to get information or find someone to do something for you, good luck. It can take a whole day of emailing around to different departments before you find the right person, and the she'll tell you it's not her job.

    Minor decisions and processes that should only take a day or two to get done will often get stretched out for weeks on end. It takes an act of Congress to get a project started, let alone finished.

    There is no vision. No strategy. No long-term plan beyond "keep our accreditation, no matter what." As a result, the Legal department pretty much has veto power over every little decision.

    Advice to ManagementAdvice

    Stop being so insular and talk to us. Show your face, instead of hiding behind your office door or in your private seventh-floor gym. We've gone for months without seeing you. Give us some kind of strategy or vision. 90% of being a leader is just showing up.

    Disapproves of CEO
  9. 3 people found this helpful  

    A company that has values, but does not practice them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Bridgepoint Education full-time for more than 3 years

    Pros

    Benefits, pay (but only in some departments), and friendliness of most employees.

    Cons

    Lack of transparency, firings that do not make sense (I was not fired, but I saw many people who were), corporate greed, and bad upper level management (many people were promoted because they were just there, not because they were great leaders). If you work in a non-revenue generating department, you may be under paid.

    Advice to ManagementAdvice

    Live up to your values, and stop putting money ahead of the well-being of your staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    HAPPY TO HAVE A JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AR Specialist  in  San Diego, CA
    Current Employee - AR Specialist in San Diego, CA

    I have been working at Bridgepoint Education full-time for more than 5 years

    Pros

    You are guaranteed raise each year

    Cons

    They have no problems lowering your pay if you change positions. HR needs to be evaluated and replaced with competent staff with relative experience.

    Advice to ManagementAdvice

    Make it a standard practice to promote from within and start with members of your own team.

    Recommends
    Positive Outlook
  11.  

    If you dont mind inside sales with outbound calling of their so called "warm leads" then its great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Military Enrollment Advisor  in  San Diego, CA
    Former Employee - Military Enrollment Advisor in San Diego, CA

    I worked at Bridgepoint Education full-time for more than a year

    Pros

    -Training
    -Decent Pay for introductory/first time career
    -Fun atmosphere until the micromanaging sets in
    -Young corporate culture

    Cons

    -Micromanaging
    -They say you are an enrollment advisor-its pretty much telemarketing
    -They only care about the numbers-couldnt care less of actual student success other than the academic advisors.

    Advice to ManagementAdvice

    Stop micro managing!

    Recommends
    Negative Outlook
    Disapproves of CEO

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