Bright Horizons Family Solutions

www.brighthorizons.com

Bright Horizons Family Solutions Reviews

Updated January 28, 2015
Updated January 28, 2015
294 Reviews
3.0
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bright Horizons Family Solutions CEO and Director David H. Lissy
David H. Lissy
136 Ratings

Review Highlights

Pros
  • Flexibility - hrs, work/life balance (in 13 reviews)

  • The children and families was the best part of working in this company (in 10 reviews)


Cons
  • There seems to be some favoritism shown from the upper management (in regards to promotions) (in 14 reviews)

  • Company talks about how you get a good "work life balance" but what they don't tell you is that is just for management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Float Teacher
    Former Employee - Float Teacher

    I worked at Bright Horizons Family Solutions part-time (more than 3 years)

    Pros

    I loved working at Bright Horizons. Everyone I worked with was very nice and welcoming to me as a new teacher. The company was very good about following every policy and everyone at my center went above and beyond to give the children the best education and make the families feel comfortable.

    Cons

    I was asked to move to various other centers only an hour before my shift and I didn't have a car so that was hard, also I had formed bonds with the children and families at my main center so it was hard to be the only one being sent all around.

    Recommends
  2.  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Toddler Teacher in Nashville, TN
    Current Employee - Toddler Teacher in Nashville, TN

    I have been working at Bright Horizons Family Solutions

    Pros

    Great environment to work in. This company truly provides ACTUAL education for children under 5, which is rare for a
    "daycare" environment.

    Cons

    No cons so far, great people, great place

    Recommends
    Positive Outlook
    Approves of CEO

    Bright Horizons Family Solutions Response

    Jan 28, 2015Human Resources

    Thanks for sharing your experience! We're glad to hear that you think Bright Horizons is a great place to work. Thanks for all you do!

  3. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Teacher in Hoover, AL
    Current Employee - Teacher in Hoover, AL

    I have been working at Bright Horizons Family Solutions full-time (less than a year)

    Pros

    Very enjoyable relaxing flexible understanding friendly

    Cons

    Pay is not perfect but the job and people makes up for that

    Advice to ManagementAdvice

    Keep up the awesome work

    Recommends
    Positive Outlook

    Bright Horizons Family Solutions Response

    Jan 20, 2015Human Resources

    Thanks for taking the time to share your thoughts! We are glad to hear that you think Bright Horizons is a great place to work. Thanks for all that you do!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    I left only because I knew I was not in the "In Group" that would get promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Preschool Teacher in Indianapolis, IN
    Former Employee - Preschool Teacher in Indianapolis, IN

    I worked at Bright Horizons Family Solutions full-time (more than 5 years)

    Pros

    Working with families was the bright spot of working here. They respect the people providing care for their children and are very gracious with support. After leaving the company, I have stayed in contact via social media with several families who had multiple children in my classroom over the five years I worked here.

    Cons

    Very low pay increases over the course of five years totaling only $1 from the time I started in spite of the fact that I completed a Management in Training Course as well as my Associates Degree in Early Childhood Education during this time. Knowing that I was not one of the favorites of the management team, I knew I would never be promoted from within so I had to leave the company. Leaving was hard because I truly believe the HEART principles and have used them to help guide my future employment elsewhere.

    Advice to ManagementAdvice

    Check in with your subordinates more frequently than just popping your head into the classrooms daily to say good morning. Focus more on what your employees are doing right.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good for Now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teacher in San Rafael, CA
    Current Employee - Teacher in San Rafael, CA

    I have been working at Bright Horizons Family Solutions as a contractor (more than a year)

    Pros

    Upbeat environment, support from management

    Cons

    exhausting and low pay, long shifts

    Recommends
    Neutral Outlook
  7.  

    Great Place for Children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Director in Atlanta, GA
    Current Employee - Assistant Director in Atlanta, GA

    I have been working at Bright Horizons Family Solutions full-time (more than a year)

    Pros

    Working with children, helping families, making a difference in the life of a child, great work environment, staff supports each other like a team

    Cons

    General issues with working in ECE, dealing with call ins

    Recommends
    Positive Outlook
    Approves of CEO

    Bright Horizons Family Solutions Response

    Jan 28, 2015Human Resources

    Thanks for sharing your experience! We're glad to hear that our team in Atlanta is dedicated to teamwork and making a difference... thank you for all that you do!

  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions full-time (more than a year)

    Pros

    Lots of support, good benefits

    Cons

    Low wages, lots of turnover

    Advice to ManagementAdvice

    Get competitive salaries going for great teachers and administrators!

    Recommends
    Positive Outlook
  9.  

    Ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infant Teacher in Chicago, IL
    Former Employee - Infant Teacher in Chicago, IL

    I worked at Bright Horizons Family Solutions

    Pros

    Ok pay,great benefits, good work and like balance, great families

    Cons

    Pay should be higher for expectations, not organized

    Advice to ManagementAdvice

    Better pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Brand new to company, but heard it's a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions

    Pros

    Great support system all around for all parties involved.

    Cons

    Not sure, if any yet.

    Advice to ManagementAdvice

    Great outlook for children.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Uptight but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Toddler Teacher in Shelton, CT
    Current Employee - Toddler Teacher in Shelton, CT

    I have been working at Bright Horizons Family Solutions full-time (less than a year)

    Pros

    The families were wonderful
    Working with kids in their age group only

    Cons

    Managers were passive aggressive
    Often didn't get to take the proper lunch break

    Advice to ManagementAdvice

    When staff are absent make sure breaks are still covered

    Recommends
    Positive Outlook
    No opinion of CEO

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