Bright House Networks Reviews

Current Employee – been working at Bright House Networks full-time for more than 10 years

Pros – Positive place to work and great benefits.

Cons – Current serviceable footprint is limited, we don't service everyone.

Advice to Senior Management – More professional training is needed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – good benefits , free cable , ok schedules if you rank ok

Cons – no advancement within the company unless your well like the director is a complete and utter b*tch and very unprofessional, crappy equipment they wont spend money to get new equipment, but pay for stupid campaigns like hellofriend and hello neighbor

Advice to Senior Management – listen to the employees promote people who are qualified not just because they kiss your ass, quit pushing sales we already have a sales team

No, I would not recommend this company to a friend

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – opportunities for advancement as long as you are proactive and driven, great benefits, matching 401k, free cable and internet employee account

Cons – entry level positions barely pay a living wage so you have to stick it out and have enough gumption to strive for higher

Advice to Senior Management – listen to employees more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – The company is a good place to work and has a family like environment.

Cons – No real cons that I can think of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – Great company
Largest Internet, Telephony, and Television Service provider in the area for Residential and Business.
Great Benefits
Great Percs for employee.

Cons – Pays low as same position with another company
Once in a Department it is difficult to move to another Department especially if they are low staffed in the sarea

Advice to Senior Management – Allow employees to properly advance through the company without stopping them or even better yet, assist them with career advancement within the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than a year

Pros – There is PLENTY of opportunities to move up in the company. You have to actually strive to and they will get you there. Benefits are the best that ive ever seen! I have never been turned down for overtime request $$$. Bosses are awesome and laid back. Brighthouse pays for me to take NCTI courses which count for college credit. Im so happy to come to work every day.

Cons – Working in the rain.. but thats just part of the job. ive been here 2 years and thats about the only complaint I have!

Advice to Senior Management – keep up the good work. Its a pleasure working for this company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – Free cable and internet. My boss is awesome.

Cons – Not a lot of advancement opportunities. Not transparent with information. Job moved to Tampa.

Advice to Senior Management – Stop focusing so much on what the competition is doing and spend time figuring out what your customers actually want.
Ditch the "hello friend" campaign or actually back it up with actions. Promote from within, even if it's not an open position. Have mentorship programs or if you have them, promote them.
Stop being so secretive about everything! I haven't seen an org chart in years. I was told I wasn't allowed to. I was also told I couldn't see the relo details in writing until I decided to move, or know the full details of my severance until I decided not to move. That's ridiculous.
And finally -- stop moving everyone to Tampa!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

Cons – Actual salaries are often below average for the position, although benefits do more than make up for this fact.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Bright House Networks full-time for more than a year

Pros – provided work vehicle, reasonable benefits,

Cons – incompetent customer service dictates work day, pay not adequate for job, told to service equipment that you may have never seen in your life, work in incliment weather conditions, very little chance of being promoted, educational assistance is lackluster to say the least...it has to be approved by your supervisor who knows you will quit when you grad so they will never approve it.

Advice to Senior Management – learn to promote based on knowledge not who licks your cheeks the best, if your going to claim you provide educational assistance ACTAULLY PROVIDE IT. when employees make recomendations on things that should be changed do nto just change the things that screw the employees

No, I would not recommend this company to a friend

Current Employee – been working at Bright House Networks full-time for more than 7 years

Pros – -Great Benefits (401k, Health Insurance, etc)
-Decent Pay
-Good Training
-Good Corporate Events/All Hands Meetings

Cons – -While pay is good, hard to get a raise
-Can get stuck in a position easily and hard to move up in the company.
-Everything is by the numbers, times for everything is monitored, very stringent rules.

Advice to Senior Management – Work on improving how your employees can move up in the company or even move around. Sitting in a single position for a long period of time can be very stagnant.

Yes, I would recommend this company to a friend