BrightStar Care Reviews

Updated March 18, 2015
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3.1
91 Reviews
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Recommend to a friend
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Shelly Sun
20 Ratings

Pros
  • Some office staff are nice, easy to work with, & will work with you (in 4 reviews)

  • Flexibility in making your own hours, paid weekly, independence, someone not looking over your shoulder (in 3 reviews)

Cons
  • There are no benefits available (in 8 reviews)

  • I did not have a stable schedule over 40 hours until six months after I started working for this company (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Best Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA

    I have been working at BrightStar Care full-time (more than a year)

    Pros

    BrightStar has been a great company to work for. The owner of our franchise are so understanding and work hard to help you work out any issues you have and try to get you as many hours as possible that fits with your schedule. The DON is always willing to help you with skills you are not comfortable with.

    Cons

    Benefits are expensive but the benefit of working for BrightStar of Fairfax is priceless.

    Advice to ManagementAdvice

    YOUR AWESOME!

    Recommends
    Positive Outlook
    Approves of CEO
  2. Able to set your own schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrightStar Care full-time (less than a year)

    Pros

    Taking care of clients who are very appreciative

    Cons

    Low pay No benefits Poor communication

    Advice to ManagementAdvice

    Offer some benefits Increase pay for live in care

    Doesn't Recommend
    Neutral Outlook
  3. HHA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrightStar Care

    Pros

    you can make your own schedule and easy to pick up hours

    Cons

    not many only thing is you have to pay for cpr its not offered.

    Advice to ManagementAdvice

    think about offering cpr to employees

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Broomfield, CO
    Current Employee - Caregiver in Broomfield, CO

    I have been working at BrightStar Care full-time (more than a year)

    Pros

    Flexibility of schedule, Full and part time work available, competitive pay, great office support, responsive and attentive to caregivers and clients, referral bonus and employee appreciation bonus, high standards of care and service, Joint Commission Accreditation

    Cons

    Hours are not guaranteed but they will with you

    Advice to ManagementAdvice

    Keep supporting the staff and focusing on the clients as you have been

    Recommends
    Positive Outlook
    Approves of CEO
  6. A home care aid for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA/HHA in Schaumburg, IL
    Current Employee - CNA/HHA in Schaumburg, IL

    I have been working at BrightStar Care

    Pros

    Flexable hours they work with your schedule

    Cons

    Not guaranteed dont have a lot of clients

    Recommends
    Positive Outlook
  7. Lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - CNA in Houston, TX
    Former Contractor - CNA in Houston, TX

    I worked at BrightStar Care as a contractor (more than a year)

    Pros

    Great pay. Good values and training program

    Cons

    Lack of communication. Dishonesty

    Advice to ManagementAdvice

    Be more honest and forthright.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. It is not all it promises. Do yourself a favor, keep looking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BrightStar Care

    Pros

    I love working in healthcare.

    Cons

    Horrible management. Ineffective communication. Treatment of employees. Questionable work ethics.

    Advice to ManagementAdvice

    Treat others as you would like to be treated. Invest in management training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Good employer. Mediocre pay, but caring staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Milwaukee, WI
    Former Employee - Business Development in Milwaukee, WI

    I worked at BrightStar Care

    Pros

    Nice environment. Great co- workers

    Cons

    Pathetic pay. Not adequately compensated. Mileage rate of .16/mile. REALLY? Lost money driving to appointments.

    Advice to ManagementAdvice

    Look at your salaries and compensation structure critically. They need major revamping!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  10. I had a positive experience working for this company providing nursing services to people who clearly needed help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Nurse (RN), Home Care
    Former Employee - Staff Nurse (RN), Home Care

    I worked at BrightStar Care

    Pros

    Joint Commission accreditation of this company as an enterprise champion of quality provided validation about our expertise and commitment to quality in delivering nursing services.

    Cons

    Lack of consistent work hours due to the nature of per-diem nursing, along with the lack of comprehensive employee benefits for per-diem or part time employees.

    Advice to ManagementAdvice

    Explore innovative ways to keep your best nursing staff fully assigned so that they can reach the full-time status required for participation in employee benefits program.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Great place to work in home care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in San Mateo, CA
    Former Employee - Caregiver in San Mateo, CA

    I worked at BrightStar Care part-time (less than a year)

    Pros

    Flexible hours; great reputation with public. Nationally accredited by same quality review organization that reviews and accredits hospitals.

    Cons

    No assurance of Full-time work

    Advice to ManagementAdvice

    Treat all field workers with respect, and you will earn their loyalty.

    Recommends
    Positive Outlook

BrightStar Care Photos

Annual Conference 2013 Gala Awards
Annual Conference 2013-Caregiver of the Year Awards
BrightStar Care Team - Annual Conference 2013

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