BrightStar Care Reviews

Updated July 2, 2015
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
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Shelly Sun
26 Ratings

Pros
  • Some office staff are nice, easy to work with, & will work with you (in 4 reviews)

  • You pick when you want to work, or they let you know what is available (in 2 reviews)

Cons
  • There are no benefits available (in 8 reviews)

  • I did not have a stable schedule over 40 hours until six months after I started working for this company (in 3 reviews)

More Pros and Cons

103 Employee Reviews

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  1. Helpful (1)

    CNA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrightStar Care

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very flexible schedule, can pick and chose which shifts are wanted to build up own schedule.

    Cons

    Not full explanations of clients so you know what to expect, can be hard not knowing much about client.


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Fort Wayne, IN
    Current Employee - Branch Manager in Fort Wayne, IN

    I have been working at BrightStar Care full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lot's of variety in clients, and a great team. They also provide benefits to all full time employees

    Cons

    Hours can fluctuate, but they work hard to get you on new cases. The office is busy so you need to get to know your scheduler.


  3. BrightStar Care of Hartford

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrightStar Care

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Quality care for the elderly at home, caring and knowledgable caregivers and staff

    Cons

    The failing health of our clients, the difficulties faced by the families

    Advice to Management

    Keep doing what you are doing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. LPN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Staff Nurse in Panama City, FL
    Current Employee - Staff Nurse in Panama City, FL

    I have been working at BrightStar Care (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hours are flexible and all clients are very nice

    Cons

    Would love more nursing hours


  6. Be ready to wear multiple hats

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Engineer in Gurnee, IL
    Former Employee - Infrastructure Engineer in Gurnee, IL

    I worked at BrightStar Care full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice people, friendly clean atmosphere.

    Cons

    Lack of any direction
    Lack of communication

    Advice to Management

    Only hire a person for one (1) full-time job, and not one person for two(2) or more full-time positions.


  7. Helpful (1)

    Direct Care Worker

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Direct Care Worker
    Current Employee - Direct Care Worker

    I have been working at BrightStar Care full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours, decent pay. Lots of opportunities for extra hours. Fairly easy job to do. Immediate hire. Desperate for more employees. If you need a job quick then apply

    Cons

    Very disorganized. Unclear assignment says they pay weekly but that is AFTER you've been working 2 weeks. Hard to get call backs from office. No benefits

    Advice to Management

    Assign new people a mentor or mentor line to call with questions


  8. Helpful (1)

    Spotty franchise support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Milwaukee, WI
    Former Employee - Sales Representative in Milwaukee, WI

    I worked at BrightStar Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Able to offer clients expanded services when compared to traditional non-medical companies, which gives them an edge in the selling process. Remember that in any such organization, the people you hire to do the actual job will seal your fate, good or bad.

    Cons

    Franchise support is spotty and choices made by corporate often unwise. CRM software is a disaster and some components of their desired sales process are not realistic.

    Advice to Management

    Increase franchise support and develop processes that are less complicated and that actually help the staff/outreach professionals.


  9. Great for new CNA's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrightStar Care part-time

    Pros

    I was a new CNA and I got hired right away. Usually places want you to be a CNA for a yr. Clients are great. Working at clients homes is awesome!

    Cons

    The office staff are very unorginized and try to push shifts on people.


  10. Helpful (1)

    CNA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/HHA
    Current Employee - CNA/HHA

    I have been working at BrightStar Care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None, they work you like a dog and don't pay overtime and think that it okay

    Cons

    No benefits, work you like a dog


  11. liars and backstabers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BrightStar Care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A job until they launch you

    Cons

    Title says it all. Always a closed door meeting

    Advice to Management

    Clean house now. Luckily I caught on with a competitor who gets it



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