Brightstar Reviews

Updated March 3, 2015
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2.3
103 Reviews
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Arturo A. Osorio
15 Ratings

Pros
  • fast paced environment, fast growing industry (in 11 reviews)

  • Brightstar has been a steadily growing company since its inception (in 5 reviews)

Cons
  • Hard for a work life balance sometimes (in 7 reviews)

  • Run from this place the stress and long hours will eventually kill you (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Learn from the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brightstar full-time (more than 5 years)

    Pros

    Very dynamic and fast pase industry.
    You can learn from different angles of the company.

    Cons

    Lack of consistency
    Very little training in new skills

    Advice to ManagementAdvice

    Invest and engage with the employees.
    Be consistent

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional in Libertyville, IL
    Former Employee - Professional in Libertyville, IL

    I worked at Brightstar

    Pros

    good system responsive and moving to state of the art inventory was good amount of inventory was good facility was good location was good

    Cons

    long drive good system responsive and moving to state of the art inventory was good amount of inventory was good facility was good location was good

    Advice to ManagementAdvice

    promote more oftem

    Recommends
    Positive Outlook
    Approves of CEO
  3. Former Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brightstar full-time (more than a year)

    Pros

    Great company to work for. Excellent opportunities for those who work hard enough

    Cons

    No balance between life and work

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brightstar

    Pros

    Very easy laid back 10$ hr

    Cons

    Crazy hrs overtime sometimes may be sent home early

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  6. 6 people found this helpful

    If you want to be an expendable piece in the puzzle, then Brightstar is the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Analyst in Libertyville, IL
    Current Employee - Supply Chain Analyst in Libertyville, IL

    I have been working at Brightstar full-time (more than 3 years)

    Pros

    You are part of an ever evolving business and exposed to the newest technology
    You are able to build relationships (personal and professional) with employees at your level and below
    They offer decent benefits for healthcare and retirement
    They are starting to listen to the need for more vacation days (15 days and 1 floating holiday wasn't enough)

    Cons

    If you try to express an opinion, you are making a huge mistake because you will be losing credibility and this will be reflected on your review as "unable to take accountability for actions/performance" or "not a team player"

    You have to deal with people, such as the Director of Logistics Services (Ms. Ladd), who make it difficult to do your job of getting your customer's needs take care of because she give orders, passes the buck when it doesn't go as planned and throws everyone involved under the bus (either to their face or behind their back)

    There is only loyalty and job security if you fit one of the following criteria: (1) worked for Motorola previously, (2) have been with Brightstar for over three years, (3) have friends in senior positions that will help move you into a job that will shield your weaknesses and/or (4) you have information and relationships that make you untouchable.

    I've heard rumors of people going to HR about issues with certain leadership, who were talked to and put to a plan, for acting unethically and sharing information with former partners, which is the equivalent of a slap on the wrist. There is no one going to complain about the sexual harassment or improper behavior that goes on because they know that no one will be reprimanded or punished for their actions, so why expose yourself to losing your job for doing the right thing.

    There are so many people burned out because the work-life balance for members of our team are horrible, but I understand that the operations teams work unbearable hours for both the Brightstar employees and the temp labor force.

    Advice to ManagementAdvice

    You need to work on getting some new energy and blood into the company because you have people doing nothing daily to move the company forward because they are in positions they've held for many years. I would work on the cultural changes that need to be done, which starts with getting the leadership (Directors, Senior Managers, etc.) shuffled into new positions to help all departments, along with parting ways with the leadership that isn't creating a positive working environment and furthering the cultural changes.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 3 people found this helpful

    Good place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Libertyville, IL
    Current Employee - Senior Developer in Libertyville, IL

    I have been working at Brightstar full-time (more than a year)

    Pros

    This place will give you lot of opportunities to build yourself , recently the benefits program is on par with other companies around the area.

    Cons

    The Sr management needs to recognize that they need to shield employees and nurture talent and not really leave them by themselves with out offering enough support and mentoring. Clearly there are teams where there is good being done with good work life balance establishment because of good management , prioritization and value thinking.

    Advice to ManagementAdvice

    Protect your teams, nurture your talent , support your staff .

    Recommends
    Positive Outlook
  8. 13 people found this helpful

    Unprofessional, Unorganized and Unethical = Brightstar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Libertyville, IL
    Former Employee - Anonymous Employee in Libertyville, IL

    I worked at Brightstar

    Pros

    The best part about working for Brightstar was when I left work for the day.

    Cons

    Horrible leadership. Managers are condescending and demeaning to employees. Managers ranting about other employees within ear shot of employee teams. Being made to work through lunch breaks per Mangement; working 10-12 hours straight and still not completing work and getting reamed for it. No clear training on how to handle situations and the systems that the external client have to work with always fail so you have no back up from Management when trying to apologize for the 100 time that their order was missed or product disappears. Morale extremely low all over, and specifically not one person in my Department wanted to be there. Was asked to lie to the clients because of issues with the system on Brightstars end. It is not worth working for this company, they do seem to pay a bit more than positions similar at the surface but after day 1 when they send you home with a laptop and say "good luck" you will soon know why and realize it is not anywhere near the abuse you are put through. Run fast and far from this company. I wish I had read glass door comments before accepting my position, they are spot on about this company and I honestly feel the positive comments are per their HR team or a recruiting firm trying to place people to work there for their own commissions.

    Advice to ManagementAdvice

    Remember that karma is real.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 7 people found this helpful

    No opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brightstar full-time (more than 3 years)

    Pros

    Pays market salary and bonus

    Cons

    Key executive/management positions are filled by bringing executives from Australia who have no respect for US workers. Often US based experienced Managers and Directors are treated like interns. Even though you and your team work for 16 hours a day (7 days a week!) to make things happen, at the end of the year, awards and promotions will go to executives from Australia and people in their network. There is no opportunity to grow for anyone else. The issue with Brightstar is it cannot keep the "Stars" at this company for too long - they leave the company and look for opportunities somewhere else in the industry for a better career.

    Advice to ManagementAdvice

    Please hire US citizens and permanent residents as executives in the US. You should not be bringing people from a specific country to run operations here. We have more qualified people in this country than anywhere else in the world.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 8 people found this helpful

    Rome is Burning!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brightstar

    Pros

    Learn from the mistake of taking this job

    Cons

    Financial situation is negative to include cash flow.
    No culture or any concern to develop one.
    No management integrity.
    Employees and families are expendable.
    Compensaion seems acceptable until you are expected to work 24/7.
    Everyday is crisis management
    Employee turnover is extremly high as everyone is expendable.
    SEC should take a deep look at this company.

    Advice to ManagementAdvice

    Take a good look at yourself
    What goes around comes around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful

    Channel Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channels in Miami, FL
    Former Employee - Channels in Miami, FL

    I worked at Brightstar full-time (more than 3 years)

    Pros

    Low hierarchy organization with let's do it attitude
    Super dynamic industry with lots of challenges, you'll never get bore

    Cons

    The organization direction changes every quarter, there is low to none value of employees.
    More than 50% of the employees is actively looking for another job and management doesn't care

    Advice to ManagementAdvice

    Focus on a unique strategy and keep it active for a while, changing direction every quarter ware-out people resulting in low identification with the organization and high turn-over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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