Brightwater Reviews

Updated May 28, 2015
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Brightwater Chief Executive Officer David Bloch
David Bloch
20 Ratings

23 Employee Reviews

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  1. Not what it used to be!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Belfast, Northern Ireland (UK)
    Current Employee - Recruitment Consultant in Belfast, Northern Ireland (UK)

    I have been working at Brightwater full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Office location, generous at times if the business is doing well, some very nice people within the business, strong brand although even this is starting to diminish.

    Cons

    Where to start! Very few good consultants left, I always felt like I was part of a polished consultancy but the team has now become very 'high street' and generalist and has lost it's professional edge. The CEO is intimidating and for a recruiter has recently made some really questionable hires. Training and reward is non existent hence my decision to move on, If you're looking for support, career progression and financial reward I would recommend Hays or VanRath.

    Advice to Management

    It's probably a little late but show some loyalty to the staff that have worked hard for you. Introduce some good financial incentives and promote from within instead of hiring inexperienced managers from outside of the organisation.


  2. Helpful (3)

    Worst culture I've ever experienced.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brightwater full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good company to have on your CV.
    More annual leave than with most companies.

    Cons

    Company tells you how/what to do with every little thing, they feel their way is the only one way to do something.
    No perks like health insurance or pension etc for fulltime staff.
    They try to disguise high turnover with secrecy and lies internally, also i know several of my colleagues did not receive commission due to them after they left the company, myself included.
    When a staff night out is organised staff are bullied by management into going to give the illusion of a happy team.
    From speaking with friends i have who still work there i discovered management are currently pressuring some staff to put good reviews up here to counter the endless honest bad reviews.
    Company seems to work on a trial and error basis, rather than proper planning, e.g make enough phone calls and eventually someone will listen to you.
    CEO is treated like the leader of a cult, and has a horrible elitist attitude.
    Staff are told they are consultants, yet forced to perform like call center agents.
    Company thinks its fine to force out staff, but staff who leave of their own free will are ostracised, and belittled, and management spend the next couple of weeks bad mouthing that person for leaving.
    New staff are kept at arms length until they make a sale.
    Managers constantly whispering to each other, making staff feel uncomfortable.

    Advice to Management

    Less secrecy and cloak and dagger tactics.
    Dont make examples of staff who decide to leave, it makes you look childish and petty.
    A calmer approach to things will work much better than the culture of panic and fear that i experienced from my time there.
    Offer perks, maybe you might give the impression that you want to keep your staff.
    Stop all the whispering in corners between managers, be professional and book a meeting room.


  3. A great experience and the best job of my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Dublin, Dublin (Ireland)
    Former Employee - Recruitment Consultant in Dublin, Dublin (Ireland)

    I worked at Brightwater full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great management, great brand and great fun. It's a company committed to excellence and that takes a lot of work, but I loved being part of a really top-notch and ambitious company. The brand made it easy to make money with almost all my jobs just phoned in. It also meant I could be a proper Consultant, rather than just a salesperson. It was much more fun and satisfying to be treated with respect by client and candidates. The philosophy of the company was all about being an advisor and business partner. It really is/was the best part of my career.

    Cons

    Like in all recruitment companies there was a high turnover of staff from new people into the industry. It can be disturbing to have people come and go.

    Advice to Management

    Be more careful about who you hire, or tell new people into the industry that half of you will leave within a year. You should also tell new people that if you can do it, there is no better industry than recruitment, and no better company to work for (I worked for 2 others before, and Brightwater was by far the best and most fun).


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  5. Helpful (3)

    I have been working at Brightwater full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great place to work and like all great companies it strives to offer the best service it can to both candidates and clients alike. I have always been supported both professionally and personally by Brightwater, not only by my direct management but also by the Board, who take a personal interest in their teams. We work in a very competitive industry that is based on developing relationships and credibility, neither of which happen overnight and take time to nurture and develop.
    We work fundamentally in a sales driven environment, which is target driven, financial and non-financial, but certainly not at the cost of integrity or credibility. I'd also like to note that our targets are mutually agreed between ourselves and our direct manager, so they are discussed, realistic and challenging but certainly not above and beyond a ridiculous figure. Each division within the business has certain nuances to its own particular sector or discipline so its difficult to have a one-size fits all approach to targets but it is very fairly managed.
    All of Brightwater's managers are experienced recruiters and have a proven background in developing their teams and their specific divisions. Brightwater extensively invests in its staff both professionally through T&D and socially/personally with our social and company events, which are quite generous, certainly by industry standards. Trust me, we enjoy our fun nights out and events, because we deserve them!
    Being a recruiter is not a career for everyone and it certainly is not an easy option if you are looking at changing careers or starting out in sales/HR. Some would say there are easier ways to earn money but the highs are high and the lows can be low but it certainly is a very rewarding professional career, not only financially but commercially.
    Brightwater has a great bunch of people in its business with a very energetic, positive attitude who want to be the best at what they do. Of course we make mistakes, we're human after all, but we strive to be the best, we have a very honest, ethical, professional approach to how we do business and we will continue to challenge, grow and diversify. It's in our DNA!

    Cons

    Its a pressurised industry so working at Brightwater is no different but within all the day to day pressure we have fun and everyone is totally supported. Be prepared to not only work hard but more importantly work smart! Rewards are high but it doesn't happen overnight. You got to be prepared to take the time for your client base to grow and of course to develop and hone your recruitment skills.
    If you thrive under healthy pressure then its a role for you. We work hard & smart but we play hard too!

    Advice to Management

    Continue to hire and select for attitude & acumen and then train for skill, certainly for inexperienced/first time recruiters.
    The cost of getting a hire wrong is not only financial but also affects morale, energy and team productivity.


  6. Great place to work if you are willing to work hard!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant
    Current Employee - Recruitment Consultant

    I have been working at Brightwater full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic support, in particular directors and management are always open and delighted to offer advise. Having worked in agencies and knowing others who have worked in agencies Brightwater is head and shoulders above. No cheesy sales pitches or tactics, honest, up front and candidate focused.

    Cons

    Recruitment is tough, long hours and not a place for people unwilling to put in the hard yards. Bad days are rough, can be difficult to switch off but that's the business.

    Advice to Management

    Continue with our current plans and the next 12 months and beyond looks very exciting!! Noticed somebody suggested the early finish on a Friday - that's an interesting suggestion : ) ��


  7. A Recruitment Consultancy that values their employees and promotes a professional, ethical approach to recruitment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)

    I have been working at Brightwater full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been working at Brightwater Recruitment for over 3 years. My job here has not been easy and definitely challenging every day. However, in an high-pressure sales environment these are things, along with great support from management and colleagues, the newest tools and technology, an established brand and client base, that allow a good recruiter become a superstar. Brightwater does not take the easy approach to recruitment, we choose to do it right, and anything worth doing right is always hard. From day 1, this is something I immediately recognised in Brightwater.

    I have found that Brightwater expects all of their staff to be great, not just average. Over my career here, this has stuck with me and my own personal success is a testament to how their business support plan for an employee works - once that person is open to listening, willing to set their sights sky high, understands their strengths and weaknesses, realises that they are always learning/growing and just simply wants to give 100%.

    I am surrounded by some brilliant people here; consultants, directors, support staff and everyone in between. What's more, as a recruitment consultant, I am surrounded by some real superstars.

    I can honestly say that I can't see myself working anywhere else. Sure there have been times that the pressure made me think "Is this for me?". But as a director once said to me, 'It admirable to push on through when things aren't going to plan. In the face of pressure it is important to be optimistic and that is brave." It is this advice, and plenty more, that has inspired me to reach my potential as a recruitment consultant in Brightwater. I just can't wait now to see what is in store for my next challenge.

    Cons

    The working hours can be tough but it is worth keeping in mind that this is a trait of the industry that we work in. In fact, my peers in other recruitment companies tell me that we actually have reasonable working hours compared to their own.

    Advice to Management

    I would ask for a half day every Friday but that might be a tall order!!


  8. Helpful (2)

    Great company altogether

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Dublin, Dublin (Ireland)
    Former Employee - Team Leader in Dublin, Dublin (Ireland)

    I worked at Brightwater full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had a really good time at the company. I worked there 3.5 years and made great friends. The company has a great brand which makes it easier because it's always noisy and busy. I found the management to be strong and fair. I would thoroughly recommend Brightwater and really wish I'd never left. That's the truth.

    Cons

    It's quite pressurised. I didn't mind that, in fact I thrived in the energy, but it's not for everyone.

    Advice to Management

    I thought the company was really well run. I left because I thought I could get a better opportunity and a better title which in a way I did, but I missed the buzz of Brightwater and perhaps the management should explain opportunities better to the staff. It was my first job in recruitment and I thought I could move and get something better elsewhere. I couldn't and thoroughly recommend the company (and don't understand the other reviews at all - not my experience which was great).


  9. A great place to work with excellent supportive colleagues.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brightwater

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great place to work with excellent supportive colleagues.
    A strong team environment with a great work ethic. An opportunity to work alongside excellent, experienced recruiters and benefit from 'warm' desks where there are long-term established relationships. Approachable managers, great training and hard work is recognised and rewarded.

    Cons

    The fast-paced culture and high expectations may not suit everyone but for those willing to work hard, it is a great environment for a successful career in recruitment.


  10. Helpful (1)

    A great place to work. Hardworking environment with super people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)

    I have been working at Brightwater full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I am not one to put pen to paper on occasions like this and I am a firm believer in people voicing their opinions if justified but I do feel compelled to write something here to refute what has been stated in previous comments. The reason I am doing so is that what is written is so overtly opposing to both my own experience and many if not all of my current colleagues.
    I have worked in recruitment for 12 years. I have worked in other agencies and I have never been guided, mentored or respected as a work colleague as much as I have in Brightwater. I have had many successful years recruiting. I have grown desks in different areas and managed teams from 3 to 11 members. I have enjoyed the dizzy highs of getting something over the line, the support from my manager’s and colleagues when that happens, the praise, the constant encouragement. I have loved all of that. I have loved being a supporter too when my colleagues are doing well.
    Not all of my years in recruitment have resulted in me reaching the goals that were clearly set out by both myself and my managers at my reviews. I have struggled often, dealt with enormous disappointments, become frustrated and disheartened, got cross, disconsolate and felt all of the emotions associated with being unsuccessful and not doing well. I have sometimes not accepted full responsibility when I could have done more. However, I have never been supported more, assisted, trained or aided as I have in Brightwater. I have never been micro managed, ordered, spoken to disrespectfully or disregarded when I was below what I should and could have been. I have been helped. I suppose the difference for me is that I wanted to be helped. We all know when we are giving our best. I knew when I wasn’t and was still encouraged and supported to get back on to my path again.
    There is no mention in previous comments about impromptu evenings out or evenings in where we are treated to more than most companies would even consider. Half day’s events and nights away for hitting half-yearly targets, weekends abroad and a Christmas party that most have only ever heard about in time’s passed. Ongoing training, oodles of opportunities to voice if there is a struggle or someone is going through a hard time. Mentoring, guidance and support.
    I am very happy to be employed by a company that promotes personal development and rewards hard work. I am also very grateful that Brightwater have stuck with me when I haven’t given my all. I am indebted that my Managers and Directors afforded me opportunities to try again and supported me every step of the way. I love working in an environment with great people and a healthy and optimistic intention of moving forward. I love the openness of the Brightwater culture for those that want to be a part of it, a CEO and board of Directors that are kind, humble and denouncing of any hierarchy. For all that have not shared my experience I would suggest a look inwardly. Did you do your best? Or were you just someone that expected someone else to make your best happen for you? Did you think you were better than your colleague’s, client’s or candidate’s opinions of you? I have had to look inwardly too and fortunately reached my own answers and I am still here. It is inspiring to read all the testimonials on Linked In from candidates and clients for all my colleagues; Recruitment Consultants, Team Leads, Managers and Directors. I am enormously proud to be part of that team and I look forward to many years more at Brightwater in what is an energetic, dynamic, supportive and wonderful place to work.

    Cons

    Pressurised environment as with any sales role. However, you are never left to drown or feel alone. Plenty of support, rewards and fun along the way with lots of laughs.

    Advice to Management

    More selective and discerning in new hires. Recruitment is not for everyone and it takes a long time to train someone who may never be successful. It creates disharmony when new hires get frustrated and creates a bad atmosphere.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)
    Current Employee - Recruitment Consultant in Dublin, Dublin (Ireland)

    I have been working at Brightwater full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really good induction and training in general. Internal support departments are excellent. Success-focussed hard-working environment.

    Cons

    Hard work and healthy stress levels are not for everyone (as you can see from some other posts) but I really enjoyed that part of the job. For me, that's recruitment and I love it!



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