Brinker
3.3 of 5 81 reviews
www.brinker.com Dallas, TX 5000+ Employees

Brinker Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.3 81 reviews

                             

74% Approve of the CEO

Brinker Chairman, President, and CEO Doug Brooks

Doug Brooks

(42 ratings)

70% of employees recommend this company to a friend
81 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flexible hours during down times"
    in 5 reviews
  • "Compensation, structure, ability to move up and be promoted from within"
    in 3 reviews
Cons:

Reviews

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    Excellent management and employee support

    Server (Former Employee)
    Ormond Beach, FL

    ProsManagers are some of the best in the industry. In confluence with the sincere, caring work environment, it is second to none. Excellent employee training.

    ConsHard to get full time as a server. However 30 hours is considered full time in the food industry by many, so that may be why.

    Advice to Senior ManagementDelineate side work so that staff is not responsible for designating duties. This would help to ensure equity in designation of side work.

    Yes, I would recommend this company to a friend

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    Average

    Managing Partner/General Manager (Current Employee)
    Las Vegas, NV

    ProsLove Chili's. Flexible work hours and schedule. Pay for performance, the bette you do, the better you make.

    ConsHealth benefits are sub par. Used to be an industry leader in this, but have fallen way behind.

    Advice to Senior ManagementThink 5-10 years ahead. Unemployment will return to the lows it was 5-6 years ago, at which point you will need something to attract talent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to develop career foundations

    Marketing Director (Former Employee)
    Dallas, TX

    ProsGreat culture, career developers, many professional connections

    ConsSiloed departments, needs more R&D for future growth

    Yes, I would recommend this company to a friend

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    A great opportunity to further your career.

    Area Sales Manager - Atlanta (Former Employee)
    Atlanta, GA

    ProsCompensation, structure, ability to move up and be promoted from within.

    ConsHuge company, small budgets, very share holder oriented.

    Advice to Senior ManagementPut more stock into employee ability to move intra-company.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Merciless and completely unsupportive management. No job security for even the most loyal workers.

    Takeout/Deliveries (Former Employee)
    Bellevue, WA

    Pros-Occasionally good tips
    - Nice coworkers

    Cons- Management will throw any employee "under the bus" and/or terminate them for any minor reason (if you're not randomly on their good side) without any counseling or correction first.
    - Unreasonable work conditions due to firing people without hiring/cross training additional employees to fill the positions.
    - Cannot speak your mind/voice reasonable opinions without repercussions.
    - Management (as well as the employee New Hire booklet) is unknowledgeable of employee rights and laws.
    - Empty promises of cross-training and promotions, cannot ask for any without getting shot down with no explanation. Only put where they want you without given the chance to prove yourself in other areas they still need someone.

    Advice to Senior ManagementTry supporting your employees for once. At least give them a chance instead of always siding with every dissatisfied customer you encounter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worked for the company for ten years...

    Bartender (Former Employee)
    Denver, CO

    ProsI don't have to work there anymore

    ConsNew upper management are the same people that destroyed Macaroni Grill (when was the last time yo ate there?)
    All grills have been taken out (it still says grill above the door though... not too honest) and replaced with infared convection microwaves. But staff is trained to LIE to guests about this...SHADY!!!
    Tenured employees are shown the door because they want to "change the culture" every six months
    Bartenders are required to WATERDOWN drinks!!!!

    Advice to Senior ManagementGo back to fast food where you belong!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great place to work!

    Financial Analyst (Former Employee)
    Dallas, TX

    ProsVery friendly yet professional environment. Most employees have been at the company for long-long time. Says a lot about the company culture.

    ConsLow attrition makes it difficult to create new positions.

    Advice to Senior ManagementGreat leadership team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent

    Recruiter (Former Employee)
    Dallas, TX

    Prosgreat culture, fun place to work

    Consdownsizing, sold brands and jobs were eliminated

    Advice to Senior Managementtake care of people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Relationship-oriented company

    Anonymous Employee (Current Employee)
    Dallas, TX

    ProsCasual dress - flip flops, shorts, tank tops are normal
    Food/beverage connection - 100% discount at chili's, 50% at Maggiano's; there's always food around; company events often include margaritas, beer, etc.
    Work/life - flexible hours; often see kids or dogs in office; on-campus gym
    Relationship-oriented - collaboration culture; building relationships is crucial to success; CEO Doug Brooks sets great example, knows literally every employees' name

    ConsPublic company - mood of company is tied to performance; more pressure if sales are down
    Food connection - "The Brinker 20" is real
    Large company - culture sometimes feels small, but usually hierarchical and slow in making decisions because have to check off and include everybody
    Inconsistent leadership examples - Maggiano's president has great personality and very personable, Chili's president is dry, not approachable, intimidating

    Advice to Senior ManagementKeep culture and fun going even if sales are down
    Find ways to get decisions made more quickly

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Server

    Chili Head (Former Employee)
    Orlando, FL

    ProsThere were no pros to ths job

    ConsExploitation. taking advantage of. all things they specialize in...

    Advice to Senior ManagementGet an education...then criticize your employees.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Brinker reviews and ratings — including employee satisfaction and approval rating for Brinker CEO Doug Brooks. All 81 reviews posted anonymously by Brinker employees.