Brinker Reviews

Updated August 19, 2015
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3.5
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Brinker CEO & President Wyman Roberts
Wyman Roberts
12 Ratings

Pros
  • Work/life - flexible hours; often see kids or dogs in office; on-campus gym (in 5 reviews)

  • Great culture, career developers, many professional connections (in 5 reviews)

Cons
  • long hours, high turnover, could use more support (in 8 reviews)

  • Work-Life balance is nonexistent (in 3 reviews)

More Pros and Cons

111 Employee Reviews

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  1. Helpful (1)

    Dallas treats their managers like numbers not people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Dallas, TX
    Current Employee - Restaurant Manager in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Family life, holidays closed and Salary

    Cons

    When it comes down to it, Dallas does not take care of the managers that devote more time to them than their families. It used to be a situation where it was fun to go to work. It was awesome to work at Chili's. In the past 4 years it has turned from a place where you felt appreciated to a place you do not want to be. Bonuses used to be designed to reward their management but have now became a joke. They are not even 30% of what they used to be. Also if you get sick or go on medical leave they will try to find any reason to get you out the door.

    Advice to Management

    Know what your area managers are doing


  2. I havent been there long...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Flanders, NJ
    Current Employee - Server in Flanders, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Its work. I Like working with customers and serving them. I also enjoy solving problems and working thru things with the customers.

    Cons

    If you arent young, you wont get good shifts or promoted. The Manager just YELLS.. all the time. The Managers care about making money got themselves but not for anyone else.

    Advice to Management

    Grow up.


  3. Helpful (1)

    A Corporate Mess

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Lafayette, LA
    Current Employee - Assistant Manager in Lafayette, LA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Two days off a week. Other plus sides are that the current management is so rough that anything looks good in comparison so advancement is available.

    Cons

    Lack of management unity and in general a company that seems on the decline. There is a definable lack of quality to the product but quality is preached and yet it is non existant

    Advice to Management

    the really rough stores should be closely analyzed and shut down, cleaned, restaffed, retrained. Take management training seriously. If you don't the employees don't.


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  5. Worked for the company for ten years...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Denver, CO
    Former Employee - Bartender in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brinker full-time (More than 10 years)

    Pros

    I don't have to work there anymore

    Cons

    New upper management are the same people that destroyed Macaroni Grill (when was the last time yo ate there?) All grills have been taken out (it still says grill above the door though... not too honest) and replaced with infared convection microwaves. But staff is trained to LIE to guests about this...SHADY!!! Tenured employees are shown the door because they want to "change the culture" every six months Bartenders are required to WATERDOWN drinks!!!!

    Advice to Management

    Go back to fast food where you belong!


  6. Helpful (1)

    Merciless and completely unsupportive management. No job security for even the most loyal workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Takeout/Deliveries in Bellevue, WA
    Former Employee - Takeout/Deliveries in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brinker part-time (More than a year)

    Pros

    -Occasionally good tips - Nice coworkers

    Cons

    - Management will throw any employee "under the bus" and/or terminate them for any minor reason (if you're not randomly on their good side) without any counseling or correction first. - Unreasonable work conditions due to firing people without hiring/cross training additional employees to fill the positions. - Cannot speak your mind/voice reasonable opinions without repercussions. - Management (as well as the employee New Hire booklet) is unknowledgeable of employee rights and laws. - Empty promises of cross-training and promotions, cannot ask for any without getting shot down with no explanation. Only put where they want you without given the chance to prove yourself in other areas they still need someone.

    Advice to Management

    Try supporting your employees for once. At least give them a chance instead of always siding with every dissatisfied customer you encounter.


  7. Helpful (1)

    General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brinker (More than 5 years)

    Pros

    Ton manny hours and time away from family

    Cons

    Great people and a fun environment


  8. Learn and Leave

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Concord, CA
    Former Employee - Restaurant Manager in Concord, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    It was a great place to learn the fundamentals. At times the company was very organized and planned ahead. Some of the policies were strict and easy to follow.

    Cons

    Very little regard for amount of hours worked by salaried employees. I worked 100 hour weeks and was never given any additional time off. When new standards or policies were introduced there were few tools available to institute them. One year Catering was made a critical component of our job but no catering training or supplies were offered. In the last few years of my employment they began making rash decisions with little forethought other than, "We must do this because our competitor is doing it."

    Advice to Management

    Area Directors can be good or bad but Brinker had several poor Area Directors who were responsible for many of the better people leaving. These same Area Directors OFTEN broke the very rules they maintained (such as fraternization) and showed poor leadership. Who is managing the mid-managers?


  9. Another waiting job that, well, is waiting.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Doesn't Recommend

    Pros

    Flexibility and quick money. Not bad for a part-time worker, full-time college student.

    Cons

    Customers are demanding since its a chain restaurant. There is a significantly high amount of turnover. Its a rather dirty industry as well.

    Advice to Management

    Offer more hourly since the economy has crushed tips.


  10. Transitional

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    No opinion of CEO

    Pros

    large company with growth opportunities

    Cons

    Inconsistent leadership Inconsistent policies and procedures at store level

    Advice to Management

    Empower managers and team members be to engaged in the direction of the company


  11. Disappointing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Tender in San Marcos, TX
    Former Employee - Bar Tender in San Marcos, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible schedule, ability to make good tips and meet new people.

    Cons

    Corporate does not value longtime employees. Management is constantly changing.

    Advice to Management

    Get away from putting food into Infrared warmers. Make food fresh ready to order. Focus on building regular customers instead of turning tables.



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