Brinker Reviews

Updated August 19, 2014
Updated August 19, 2014
83 Reviews
3.4
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
43 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Chili's, Customer Facing

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Orlando, FL
    Current Employee - Bartender in Orlando, FL

    I have been working at Brinker full-time for more than 8 years

    Pros

    Standard Restaurant. They often promoted from within.

    Cons

    Broke my arm in a non work accident. Offered to work with it (was fully able to work) and sign a Workers Comp Waiver, Got let go until I was able to get a doctors note. Ironic I wanted to work to pay for the doctor.

    Recommends
    No opinion of CEO
  2.  

    Excellent management and employee support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Ormond Beach, FL
    Former Employee - Server in Ormond Beach, FL

    I worked at Brinker part-time for less than a year

    Pros

    Managers are some of the best in the industry. In confluence with the sincere, caring work environment, it is second to none. Excellent employee training.

    Cons

    Hard to get full time as a server. However 30 hours is considered full time in the food industry by many, so that may be why.

    Advice to ManagementAdvice

    Delineate side work so that staff is not responsible for designating duties. This would help to ensure equity in designation of side work.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great place to develop career foundations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director  in  Dallas, TX
    Former Employee - Marketing Director in Dallas, TX

    I worked at Brinker full-time for more than 5 years

    Pros

    Great culture, career developers, many professional connections

    Cons

    Siloed departments, needs more R&D for future growth

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    A great opportunity to further your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Sales Manager - Atlanta  in  Atlanta, GA
    Former Employee - Area Sales Manager - Atlanta in Atlanta, GA

    I worked at Brinker full-time for more than 8 years

    Pros

    Compensation, structure, ability to move up and be promoted from within.

    Cons

    Huge company, small budgets, very share holder oriented.

    Advice to ManagementAdvice

    Put more stock into employee ability to move intra-company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter  in  Dallas, TX
    Former Employee - Recruiter in Dallas, TX

    I worked at Brinker full-time for more than 8 years

    Pros

    great culture, fun place to work

    Cons

    downsizing, sold brands and jobs were eliminated

    Advice to ManagementAdvice

    take care of people

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Relationship-oriented company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Brinker full-time for more than 3 years

    Pros

    Casual dress - flip flops, shorts, tank tops are normal
    Food/beverage connection - 100% discount at chili's, 50% at Maggiano's; there's always food around; company events often include margaritas, beer, etc.
    Work/life - flexible hours; often see kids or dogs in office; on-campus gym
    Relationship-oriented - collaboration culture; building relationships is crucial to success; CEO Doug Brooks sets great example, knows literally every employees' name

    Cons

    Public company - mood of company is tied to performance; more pressure if sales are down
    Food connection - "The Brinker 20" is real
    Large company - culture sometimes feels small, but usually hierarchical and slow in making decisions because have to check off and include everybody
    Inconsistent leadership examples - Maggiano's president has great personality and very personable, Chili's president is dry, not approachable, intimidating

    Advice to ManagementAdvice

    Keep culture and fun going even if sales are down
    Find ways to get decisions made more quickly

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Brinker full-time for more than 5 years

    Pros

    The best restaurant concept I have worked for.

    Cons

    Its a restaurant it can get old.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker

    Pros

    Location,culture,business flat organization, and industry

    Cons

    Fewer career opportunities due to the business shrinking

    Advice to ManagementAdvice

    Keep the balanced focus between rev and costs

    Recommends
    Approves of CEO
  10.  

    Great place to work, but how long will it last?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager (Corporate Office)
    Current Employee - Manager (Corporate Office)

    I have been working at Brinker

    Pros

    Brinker has a very casual work environment, which makes it fun to work at. Employees are, by and large, nice and hard working people. Multiple office events through out the year where are you are encouraged to get out and have fun with (alcohol included) which is rare nowadays.

    Cons

    The company direction is in question. We used to own a wide portfolio of restaurant chains and now we're down to just two.

    Advice to ManagementAdvice

    We need less restaurant folks and more business oriented people at the top of the totem poles.

    Recommends
    Disapproves of CEO
  11.  

    It has been satisfactory but not fulfilling to my expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Raleigh, NC
    Current Employee - Server in Raleigh, NC

    I have been working at Brinker

    Pros

    Flexible hours, dynamic/energizing environment. Great working with the public. Ability to advance if you show that you want to.

    Cons

    High turnover rate, which leads to unpredictability in staff, clientele is difficult to work with and overall pay varies day to day

    Advice to ManagementAdvice

    We need a better solution for customer feedback

    Recommends
    Approves of CEO

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