Brinker Reviews

Updated August 19, 2014
Updated August 19, 2014
83 Reviews

3.4
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
43 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Danbury, CT
    Former Employee - Server in Danbury, CT

    I worked at Brinker part-time for more than a year

    Pros

    Teaches great fundamentals on how to be a good server and operate in a fast paced environment

    Cons

    Not a really great chance to make great money as a server, management will always take away tables on the best shifts

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner/General Manager  in  Fort Worth, TX
    Current Employee - Managing Partner/General Manager in Fort Worth, TX

    I have been working at Brinker full-time for more than 10 years

    Pros

    Money was great after many years with the company. great leadership training

    Cons

    Expectations of performance outcomes were unattainable. It was always stated it was as simple as serving burgers and beer but that was 30 years ago. The dynamics of the company became very complex with entirely too many plates spinning at one time

    Advice to ManagementAdvice

    very stressful physically and mentally. Very difficult to balance quality of life

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great Coworkers, but rude customers.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Wait Staff  in  Grand Rapids, MI
    Current Employee - Server/Wait Staff in Grand Rapids, MI

    I have been working at Brinker part-time for more than a year

    Pros

    -Coworkers make the job fun
    -Almost like a family with the other workers
    -50% off on days you work and 25% off the days you don't
    -Decent money being made if you work for it
    -Flexible hours, and others are always eager to pick up shifts you don't want or can't have
    -New Management already better than previous GM

    Cons

    -Customers are often rude
    -treated like a servant and not a server
    -felt like a punching bag for customers who had a bad day
    -Rarely acknowledged for what we did right, and always acknowledged for what we did wrong.
    -On some occasions, you may walk out of a lunch shift with $8 dollars for two hours of work.

    Recommends
    Neutral Outlook
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  5.  

    It's no longer the company Norman Brinker envisioned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Brinker full-time for more than 10 years

    Pros

    The Chili's and Maggiano's brands are strong and solid within the restaurant industry. Work hard and play hard are still part of the culture. Most everyone there is top-notch to work with. Community involvement is encouraged.

    Cons

    Team building and relationships, although "encouraged" are not always that easy unless you are "accepted" into the clique that runs your restaurant, brand or department. Benefit programs are expensive compared to other companies.

    Advice to ManagementAdvice

    The "in" people are not always the best in the business. You've let a lot of star players go to the benefit of your competitors.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    People company first with a huge emphasis on living the company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Brinker full-time for less than a year

    Pros

    Discounts at company-owned restaurants, great office location, work-life balance

    Cons

    Lack of onboarding and formal training for new employees

    Advice to ManagementAdvice

    Work on hiring practices and improve selectivity

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A very pleasing start with a less than stellar end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Louisville, KY
    Former Employee - Manager in Louisville, KY

    I worked at Brinker full-time for more than a year

    Pros

    Numerous locations with substantial opportunity. Pay was competitive and benefits were above average.

    Cons

    As is the case with many jobs, the company is only as good as the individuals working within it and my experiences were with individual of below average morals and character.

    Advice to ManagementAdvice

    Remember that people are the life-blood of any business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Long term stress for short term gains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Denham Springs, LA
    Former Employee - Bartender in Denham Springs, LA

    I worked at Brinker full-time for more than 3 years

    Pros

    good money
    corporate stability
    opportunity for advancement
    employee benefits for full-time employees
    loyalty benefits

    Cons

    food service
    long hours
    constant management changes
    no part-time benefits
    large, detailed menu

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    mediocre experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate Manager  in  Dallas, TX
    Current Employee - Real Estate Manager in Dallas, TX

    I have been working at Brinker full-time for more than a year

    Pros

    Brinker tries to achieve a good work hard, play hard atmosphere.

    Cons

    The company can be very political.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Change has hurt this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Metairie, LA
    Former Employee - Line Cook in Metairie, LA

    I worked at Brinker full-time for more than 10 years

    Pros

    The company is easy to get a job, but this will also mean that other new people are constantly coming in. They have annual softball league which is always fun and after long term yearly bonus is available.

    Cons

    Yearly bonus does not add up to a real vacation. There is no vacation pay that was removed in2011. Training is virtually nonexistent. The change in company direction came after original owner died and has not gotten better. No benefits and insurance is so high it is unaffordable even by management.

    Advice to ManagementAdvice

    Keep the employees you have because it is hard to find good help and with no benefits it will be even harder.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    A fabulous culture that's dying...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time for more than 3 years

    Pros

    There are many nice people and a relaxed work environment.

    Cons

    New management is trying to make Brinker better but in doing so, they loose what sets Brinker apart. Things aren't the same anymore and every decision that is made seems to make things worse.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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