Brinker Reviews

Updated August 19, 2014
Updated August 19, 2014
83 Reviews

3.4
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
43 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Brinker

    Pros

    you get good 401 , you get decent pay , you get great meal discounts, they have good vacation policy, fun is encouraged

    Cons

    hard to mantain work to life balance when you have to work varied shift schedule, only two holidays, used to get an extra day off per quarter which allowed for 4- 3 day weekends a year.

    Advice to ManagementAdvice

    to consider bringing back 3 day weekends, I felt like that offset the fact that holidays were not practicle in rest management

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Managing Partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Managing Partner
    Current Employee - Managing Partner

    I have been working at Brinker

    Pros

    Brinker is a very "safe" place to work in the recent economic downfall of our nation. Brinker has great benefits for it's employees, and is constantly looking for the "edge" in the food industry.

    Cons

    Brinker is in a time of change, and as we all know, "change" is hard for any company - especally one as large as brinker. Very unstable in it's consistency, and continual changes that make operations difficult.

    Advice to ManagementAdvice

    I would say to get back to the basics. Re-visit what made "Brinker" a powerhouse to begin with...stop making so many changes, and concentrate on make very SOLID, MEANINGFUL changes.

    Doesn't Recommend
  3.  

    exceeds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Cedar Hill, TX
    Former Employee - Server in Cedar Hill, TX

    I worked at Brinker

    Pros

    great fellow employees to work with, we partied all the time and so did the entire team off and on the clock

    Cons

    had to be at work on time and did not have any smoke breaks for the cooks or servers and the managers did not smoke either

    Advice to ManagementAdvice

    don't worry so much, be happy life is too short to get all stressed out over things that do not matter when it is all said and done

    No opinion of CEO
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  5.  

    Macaroni Grill is not a terrible restaurant to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server Assistant  in  Mandeville, LA
    Current Employee - Server Assistant in Mandeville, LA

    I have been working at Brinker

    Pros

    It is very easy once you learn the menu, policies, and procedures. The money is not the most you could make working in a restaurant but for the amount of work you have to do it is adequate. Managers are very receptive to time off needs.

    Cons

    Some of the managers are not very good with people skills. Upper management has completely lost touch with the day to day operations of the stores. The quality of your co-workers can vary from excellent to terrible or creepy. Hourly pay for now back of the house work is always below minimum wage and you will not get a raise no matter what.

    Advice to ManagementAdvice

    Work in every position for the rate of pay each position receives for a month.

    Recommends
  6.  

    Brinker satisfies it's reputation as an "ok" place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager  in  Denver, CO
    Former Employee - General Manager in Denver, CO

    I worked at Brinker

    Pros

    Large company with many locations. There is a significant feeling of "family" with the area you work in. With the large number of locations, it is easy to move or transfer to a different area if your personal situation requires it. You can get experience in a variety of different environments and with a number of different managements styles. Each location has it's own feel.

    Cons

    Too much competition for too few jobs. If you are not in a large area and near the leadership team, it is very difficult to be recognized and noticed. Often times they will loose good management to "burnout", simply from being left in the same role without any recognition for such a long time. There is definitely a bit of an "inside" group that you have to fit into to get ahead.

    Advice to ManagementAdvice

    Spend some time in the restaurants. Spend less time "knee-jerking". Spend more time planning and less time reacting.

    Disapproves of CEO
  7. 1 person found this helpful  

    Praise the managers for a job well done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Brinker

    Pros

    Large company with good ideals. Service is a key component that drives every aspect of the industry

    Cons

    They don't reward there managers for a job well done but they expect the managers to reward the employees.

    Advice to ManagementAdvice

    Concentrate on the positive feedback, Don't use scare tactics to drive managers.

    Recommends
    No opinion of CEO
  8.  

    Brinker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Bar Tender  in  La Verne, CA
    Current Employee - Server Bar Tender in La Verne, CA

    I have been working at Brinker part-time for more than 5 years

    Pros

    There is the ability to make good money with part time work without much required from you as an employee. The big gamble is getting a decent crew of managers at your location, they make the job either fun and easy or simply intolerable.

    Cons

    The big gamble is getting a decent crew of managers at your location, they make the job either fun and easy or simply intolerable.

    Advice to ManagementAdvice

    Just because a person is smart and can pass the training or is bilingual, does not mean that they have the right personality or even what it takes to be a good manager for this company especially as a general manager.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker

    Pros

    Company provided a great environment

    Cons

    Team building needs help and management should know that

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Enjoyed working here. Great staff. Tough, but good managament

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Lubbock, TX
    Former Employee - Server in Lubbock, TX

    I worked at Brinker part-time for more than a year

    Pros

    Chilis has a pretty consistent number of people coming through the restaurant which helps with the money that you will make. Most of the people are pretty chill and it is a semi relaxed atmosphere

    Cons

    The customers can sometime be very difficult to work with. You will need to have a tough skin or develop one. Pay was okay, not great.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Partner/General Manager  in  Austin, TX
    Former Employee - Managing Partner/General Manager in Austin, TX

    I worked at Brinker full-time for more than a year

    Pros

    Flexible schedule, focuses on people first, strong values.

    Moderate room to move up at mid-level. Not much room at the top

    Cons

    No development. Unrealistic goals and bonus structure. No development programs.

    Advice to ManagementAdvice

    Consider more work life balance. True advantages to being a GM besides pay scale.

    Recommends
    Positive Outlook
    Approves of CEO

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