Brio Tuscan Grille Reviews

Updated August 26, 2015
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3.2
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Recommend to a friend
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Saed Mohseni
22 Ratings

Pros
  • Very fast paced, with opportunity to make money if you are willing to work for it (in 6 reviews)

  • Good pay, good food, some flexibility (in 4 reviews)

Cons
  • Long hours, sometimes it was slow (in 5 reviews)

  • As a bartender it is very hard to make money (in 2 reviews)

More Pros and Cons

69 Employee Reviews

Sort: Popular Rating Date
  1. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Manalapan, NJ
    Former Employee - Server in Manalapan, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brio Tuscan Grille (More than a year)

    Pros

    Flexible schedule, great pay, and awesome people!

    Cons

    No cons great place to work


  2. Sketchy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FLORIDA in West Palm Beach, FL
    Current Employee - FLORIDA in West Palm Beach, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Brio Tuscan Grille full-time (More than a year)

    Pros

    Good money during season, listens to your scheduling needs, good food discount, , will give you a second opportunity to take the final exam

    Cons

    Long shifts, lots of drug abusers hired, people steal from each other, no teamwork, lots of gossip, lots of arguing, they have poor customers that want lots of stuff for free and you get stiffed alot

    Advice to Management

    Stop hiring drugged out people, the good people leave because of it, stop favoritism, it doesn't make for unity/teamwork for staff, stop giving cheap customers free stuff, advancement is nearly impossible


  3. Nothing Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC
    Doesn't Recommend

    I worked at Brio Tuscan Grille full-time (More than a year)

    Pros

    One of my least favorite server experiences so hard to come up with pros.

    Cons

    Had a co-worker verbally abuse on the floor and not only did local management not care but neither did corporate. On Mother's Day the hosts and the manager on duty were incapable of properly seating people when things didn't go quite as planned. As a result some servers were getting triple seated and others were not getting seated. I got injured outside of work and was in the ER. Management was mad at me for not calling sooner to let them know. Sorry, I was hopped up on drugs. Also, once I got back to work and had use of only one arm they really didn't care. Horrible health insurance options as well. Monthly premiums were outrageous and really didn't cover much. Also, this is a very corporate blah restaurant with overpriced dishes. It's a step up from Olive Garden.

    Advice to Management

    Think outside the box.


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  5. Part-time position review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brio Tuscan Grille part-time

    Pros

    Great people, cohesive environment, good management, 50% off food, lots of opportunities to move up, nice guests, fast paced, fun

    Cons

    Minor miscommunication issues between staff and management, corporate management, dress code


  6. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Raytown, MO
    Former Employee - Line Cook in Raytown, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brio Tuscan Grille (Less than a year)

    Pros

    Fun, Learned alot about cooking

    Cons

    Its a restruant but poor managment

    Advice to Management

    none


  7. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Columbus, OH
    Former Employee - Server in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brio Tuscan Grille full-time (More than a year)

    Pros

    Great people. Management is approachable.

    Cons

    No large party auto gratuity policy. Hit or miss clientele on weekends.

    Advice to Management

    n/a


  8. Server Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Brio Tuscan Grille part-time

    Pros

    Great environment, nice staff to work with, and good pay.

    Cons

    national lasagna day is really busy


  9. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Server in Rancho Cucamonga, CA
    Current Employee - Server in Rancho Cucamonga, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brio Tuscan Grille part-time (More than a year)

    Pros

    The food is good and they have potential to be a good restaurant. When they first opened it was really busy and everyone was making really good money.

    Cons

    They are really unorganized, well at least at the location I'm at. Because of the unorganized and lazy management team everything is going down hill, slowly but surely. The only individual that cares seems to be the GM.

    Advice to Management

    Care a little more and your employees will follow. Don't stand around talking expecting everyone to do the opposite.


  10. Helpful (1)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Sterling Heights, MI
    Former Employee - Server in Sterling Heights, MI
    Negative Outlook
    Disapproves of CEO

    I worked at Brio Tuscan Grille (More than a year)

    Pros

    Enjoyed the menu, management, and co-workers. Customers were good for the most part. When you opened in the morning you would get minimum wage until you got your first table, which because of overstaffing could be a while.

    Cons

    Gratuity was removed do to the changing laws, so no matter what the circumstance no gratuity was required. Imagine a situation a where a group of obnoxious women take up your section for the entire night and very few tip or treat you with respect. Then you get an hour to 2 hours of side work afterward, along with tipping out almost 4 percent. You also only get $2.65 an hour while you are doing that side work.

    Advice to Management

    Staff a lean and strong staff so your servers can be successful, because anyone who has any skill will eventually go elsewhere.


  11. Great management team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Brio Tuscan Grille full-time (More than a year)

    Pros

    Very profitable with a great positive work environment .

    Cons

    I honestly can't say anything negative about the place

    Advice to Management

    No advice to management other than keep doing what you do to provide a great work place



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