Bristol City Council Reviews

Updated June 12, 2015
13 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Bristol City Council Mayor George Ferguson
George Ferguson
5 Ratings

13 Employee Reviews

Sort: Popular Rating Date
  1. customer service sector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative
    Former Employee - Senior Customer Service Representative

    I worked at Bristol City Council full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Great team leaders, caring attitude towards staff.

    Cons

    Higher management were sometimes ineffective


  2. This is a good council to work for compared to others

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bristol City Council full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The city is a great place to live and work and the council is a good employer.

    Cons

    It could be better if it improved its use of technology and reduced bureaucracy

    Advice to Management

    Develop progression routes for employees


  3. A plodding organisation with some highly committed officers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bristol City Council full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Many people settle into their jobs well and enjoy contributing to the city. People who like to use their initiative and view this as a reward in itself get on well. Working hours are very flexible and there is a lot of respect for family life. Jobs tend to suit middle-aged employees well. For desk based staff the organisation does not normally expect commitment outside working hours.

    Cons

    Staff tend to work in silos as small as 6-8 and keep within their cliques. Newcomers struggle if they fail to fit into the culture. Managers, including senior managers, tend to deal with their peer group and favourites while ignoring everyone else. Communication between levels and between departments is poor. Managers tend to make decisions quickly without taking other views into account and without assessing the outcomes of their actions. This results in an unstructured approach where teams all do things differently.

    Advice to Management

    Get to know the officers who carry out the Council's work and listen to what they have to say.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay - good pension!

    Current Employee - Accountant in Bristol, England (UK)
    Current Employee - Accountant in Bristol, England (UK)

    I have been working at Bristol City Council full-time (More than 8 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexi working, decant conditions and holidays. Good pension plan. Office culture is mixed but some good people to work with everyday.

    Cons

    Location is up in the air and currently being discussed for the longer term. It is easy to stagnate as opportunities are far and few between


  6. good employer shame about the stress levels

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional and Technical Officer in Bristol, England (UK)
    Current Employee - Professional and Technical Officer in Bristol, England (UK)

    I have been working at Bristol City Council full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    co-workers are brill, everyone is always helpful. as an employee who has recently had to make the transition from able bodied to disabled my employer (team leader, manager and OH) have been really good and helpful to me throughout the process. the sick leave, annual leave/flexi time policies have been a blessing for me especially recently as i cannot work as well as i used to.

    Cons

    due to having to save money overall as a council i believe a lot of services have suffered and also not being able to recruit extra staff when needed has created a lot of unnecessary stress and demoralization throughout the existing workforce.

    Advice to Management

    to my current and immediate management i have no issues. I hope senior management can be more interactive with their directorates and update staff regularly on ongoing issues and processes.


  7. Staid dishonest lacking innovation commitment and leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bristol City Council full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Been here over five years so good protection and benefits 're job security some very effective motivated staff, usually on leg w pAy grades tbough

    Cons

    Shocking dishonest directionless leadership. Loads of old straight white men with no politics and in charge really scrappy lead err ship team, (we have a collection of cast offs from other authorities who left under dark clouds) lack of commitment to bristol as a community lots of backdoor privatisation and a refusal to provide information to tax payers and employees using spurious excuse s

    Advice to Management

    Stop lying and sort hr. You are attempting a restructure with incompetent managers who don't know about employment law and an he team with little training and no job security are allegedly supporting managers to understand their responsibilities both the employee assistance programme and penna who bcc contract spend half their time considerations with staff and confirming other bcc horror stories with displaced or over stressed staff....brilliant!


  8. Bristol City Council employee review.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Administrator in Bristol, England (UK)
    Former Employee - Help Desk Administrator in Bristol, England (UK)

    I worked at Bristol City Council full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Bristol City Council is a very good employer. I felt I was working with dedicated professionals here. There is a great working environment, and their offices are very modern, with comfortable furnishings, pleasing artwork, and nice views from the windows. They give excellent training to their staff, and the team leaders, and management are very supportive, and easy to get along with.

    Cons

    I can't think of any.

    Advice to Management

    Keep up the good work!


  9. All we care about is maintaining the system

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bristol City Council (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Once you're in, it's pretty impossible to get out. This means you have security, and the sickness, maternity, and pension benefits are pretty unparalleled. It's a large employer, so in theory there's plenty of scope to move around, but this is often more of a lip service thing than reality. You are well-protected as a worker on the whole, and the payscales are better than in the third sector. There are some really dedicated, knowledgeable people working here, and if you're lucky enough to meet one, you can learn an awful lot. It's fulfilling, on the whole, to serve the people of Bristol and to see improvement in people's lives and public services.

    Cons

    A lot of the higher echelons got there by time served and so are just eking out their existence until retirement. Leadership can be dogmatic and ignore realities of people's needs (both service users and workers). There are countless tales of cover-ups - it's well known that certain people are protected, as they make such shockingly awful decisions it's amazing they're still in post. If you stay here for long (I managed seven years) you might be lucky enough to experience something like this first-hand. A lack of ambition is standard for everyone at BG12 and below - no-one wants to hear what you think, anyway, so just get on with the job, and if you do come up with anything innovative, it's also standard for your manager to nick your idea and pass it off as their own, to great applause from service managers, etc. Morale amongst staff is generally low, and initiatives to improve matters are generally expensive, yield low-value results and lead to redundancies. Training and personal growth used to be a big draw for working for a local authority, but there is very little opportunity now.

    Advice to Management

    If you're going to consult people in your organisation, make sure you address them directly - don't go via service managers, service directors etc. You won't get a true answer as people are leant on heavily. You have no idea how much talent you have in your organisation going to waste. I now work for a successful third sector organisation that makes sure it utilises the skills and talents people have. BCC couldn't care less about cross-matching skills and abilities, and in order to thrive in the future, it will need to wake up.


  10. Wide range of interesting roles, good benefits, but often high-stress environments.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bristol City Council full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is reasonable, benefits, including work/life balance measures, are excellent. Huge range of different roles across departments, and many roles are internal applicants only. Lot of emphasis on training and promoting from within, so once you work for them, there are ample opportunities to change role and move to higher grade positions. It's hard work, but interesting, although many of the public facing roles are stressful. Worked there for 10 years, and would definitely go back.

    Cons

    Some departments have rigidly hierarchical management structures which can get in the way. Also a lot of paperwork and bureaucracy, much of which is pointless and time consuming. Some roles (eg admin) have a very flat structure, so there isn't much of a chance of promotion - you have to move into another area to progress up the pay scales.

    Advice to Management

    You have some very experienced and knowledgeable staff in the lower pay grades - try listening to them!


  11. Overall rating 5/10

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bristol City Council

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good policies on sustainable transportation and the environment

    Cons

    Poor reputation of promoting the development of BME staff

    Advice to Management

    Promote equal opportunities



Showing 13 of 13 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.