British Airways Reviews

Pros

Excellent staff flight benefits
Excellent workplace

Cons

Less pay than equivalent job in other industries

Pros

Great working atmosphere. I was sad to leave the company

Cons

I started working there 3 months after I was hired.

Pros

Opportunities to move around different areas of the business from finance, commercial, operations. Great people with international outlook. Travel benefits.

Cons

Financial compensation is average and skewed to high level managers. Some bureaucracy can be frustrating. Different degrees of engagement among staff can be hard to deal with and can impact morale.

Pros

standard travel benefits of the industry

Cons

UK centralized, slow and unfriendly process

Pros

Excellent pay and some nice benefits

Cons

Lack of Union support, relentless calls from angry customers compounded by the fact that they often have to wait on hold for 30 minutes or longer to speak to a customer service rep. A dark cloud and negative energy hangs over this call center.

Advice to Senior Management

Treat the employees as human beings, not mindless robots.

Pros

Great salary, staff travel, annual leave

Cons

dealing with angry passengers in times of disruption

Pros

The management at BA was fabulous; I felt like I was a valued member of the team, there to both learn and teach new ideas.

Cons

One manager was less willing to make time for me, which proved frustrating at first. Other managers were more receptive, and overall I thoroughly enjoyed working at BA once I found my place there.

Advice to Senior Management

The best thing about the corporate atmosphere was the willingness of the management to listen to new ideas, and as we progress to a more dependent digital age, maintaining relevancy is key, so be sure to look to the future!

Pros

salary
hours of work
opportunity to progress
sociable co-workers
satisfactory medical plan

Cons

i would prefer more hours of work

Advice to Senior Management

keep up the good work

Pros

Travel concessions are ok compared to other airlines but not the best. A very extensive route network. Safety and customer service training is very good.

Cons

There is unfortunately now a culture of a race to the bottom. It's all cuts, cuts, cuts. According to the leadership team within BA, cabin crew are not entitled to a liveable wage. They want college and university leavers in and out the door in no more than 5 years to keep the wage bill low. Customer service will suffer as a result and BA will loose passengers. No longer a company to be proud to work for. Such a shame.

Advice to Senior Management

Stop concentrating on capatalist management styles, trying to maximise productivity from your front line employees for an unliveable wage. Sensible cuts will get a positive response from your employees.

Pros

Benefits and that is it

Cons

Pay, no promotion opportunities unless you know the right people

Advice to Senior Management

Better opportunities for staff internally