British American Tobacco

  www.bat.com
  www.bat.com
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British American Tobacco Reviews

Updated September 15, 2014
Updated September 15, 2014
206 Reviews
3.7
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
British American Tobacco CEO and Director Nicandro Durante
Nicandro Durante
102 Ratings

Review Highlights

Pros
  • Great link performance - pay, attractive bonus, great work life balance (in 10 reviews)

  • Professional and flexible and understanding work environment when it comes to the company (in 16 reviews)


Cons
  • No work-life balance or compensation for extra-hours work (in 13 reviews)

  • Basically you have no work life balance especially when they are launching new products in new markets (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Amstelveen (Netherlands)
    Former Employee - Intern in Amstelveen (Netherlands)

    I worked at British American Tobacco as an intern for less than a year

    Pros

    - it's a real business where professionals work (you will be probably surprised). People there are [mostly] nice - personally and professionally.
    - seems like a good salary, however these days some other FMCG companies offer ± the same
    - BAT is another FMCG company (not the last one, btw). If you won't like BAT, you can move to f.e. P&G, because you have relevant experience
    - sometimes you have amazing international career in BAT

    Cons

    - big companies are slow - there is no dynamic spirit
    - there is a big room for innovations, since changes are slow, sometimes you will feel yourself outdated

    Advice to ManagementAdvice

    To be less conservative (not theoretically, in practice)

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Hoped for more from a transnational company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Trade Representative  in  Chisinau (Moldova)
    Former Employee - Sales and Trade Representative in Chisinau (Moldova)

    I worked at British American Tobacco as a contractor for less than a year

    Pros

    Sales training, company vehicle

    Cons

    Stain in your CV (smoking is a choice of the client, but selling tobacco is earning on people's dependence) Very competitive atmosphere, it seems to be created on purposey to separate the employees and manipulate them. Very non-friendly. With the same money I can work at another company. But BAT like would make me a favor if I work there and receive money money from them.

    Advice to ManagementAdvice

    Check the office managers of the Chisinau.

    Doesn't Recommend
  3. 1 person found this helpful  

    Management Lacks Leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British American Tobacco full-time for more than 8 years

    Pros

    Company culture, decent salaries and bonuses, good place to work.

    Cons

    Middle and Senior management are not interested in developing their people, although it seems that learning and development culture is written all over....
    They are not leaders for their subordinates and they gain "respect" by having a certain grade. Promotions are based on how well you are getting along with your manager, how many hours you are spending at work and how many times you go out for a drink. There is a talent management process in place, but no one takes this into account when there is a vacancy.
    If you have a different opinion, or if you contradict your manager, you have an attitude which affects your rating, although "strength from diversity" and "open minded" are stated as being core values of the company. Sometimes even yelling or bullying are used.
    Micromanagement is also shown at high levels. Some people are since forever in some positions, blocking roles and not bringing value any more. Many of these people, although they are not performing, are "covered" by their managers.
    There is not enough clarity in the tasks, sometimes because the managers have no idea what they want or they haven't checked understanding. Also, you can find yourself working on a project that is being done by someone else in the same time.
    There is an employee survey in the company but you are just asked for a feedback every 2 years, then nothing happens...

    Advice to ManagementAdvice

    Focus also on people management abilities of your senior and middle managers and not only on results that are usually brought by the teams that are in their subordination. Make sure that your managers are leaders and they are growing people and not only using them to get you the results. If you have lots of processes and surveys in place make sure that HR uses them in the right way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Politics all the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional  in  London, England (UK)
    Former Employee - IT Professional in London, England (UK)

    I worked at British American Tobacco full-time for more than a year

    Pros

    Large Company, pretending to be implementing large global projects.

    Cons

    Quite low level of skills in IT and its management, most plucked from shop-floor just to avoid redundancies. Intolerant of knowledgeable IT professionals. Few departments full of gangs of fake IT consultants with fake experience, working as freelancers and milking money.

    Advice to ManagementAdvice

    As long as you can bribe the government and sell overpriced poison, you know you have to just pretend that your IT systems matter. In reality you will just do fine without an IT system.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great company, lots of pressure at this point due to increasing regulations and globalization taking over local market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER  in  Santiago (Chile)
    Current Employee - AREA SALES MANAGER in Santiago (Chile)

    I have been working at British American Tobacco full-time for more than 10 years

    Pros

    Great people inside, a company you would like to retire from, nice workplace and good overall benefits in health for example.

    Cons

    Offices are not in friendly neighborhoods, lots of traffic, no restaurants, too far away from places you need to go once in a while.

    Advice to ManagementAdvice

    Share some time with people in trade and understand not only your consumers but also your retailers.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Great place to work with stimulating projects, renewed emphasis on talent and drive, global career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Insights Manager  in  London, England (UK)
    Current Employee - Global Insights Manager in London, England (UK)

    I have been working at British American Tobacco full-time for more than 10 years

    Pros

    Global organisation with strong governance practices, good Investment in business and innovation, strong brand and product portfolio and renewed focus on talent

    Anticipating and Embracing change in industry, ahead of competition

    Plenty of career development opportunities globally, committed to diversity

    Cons

    Influencing change slow and requires profile or established networks rather than merit alone
    Intensifying regulation limits full utilisation of skills
    Growing stigma in some recruiting circles
    Long working hours. ( rewarded with high bonuses on performance )

    Advice to ManagementAdvice

    Continue to dismantle old guard
    Push through more aggressive focus on business results
    Invest in your people more during time of industry change

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    70% politics/"stakeholder management", 30% skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British American Tobacco full-time for more than 5 years

    Pros

    - competitive benefits
    - matrix organization - so most work is cross-functional
    - many people with unique personality, the culture is quite similar across different market
    - great friday bars
    - a lot of opportunities for cross functional exposure and career progression

    Cons

    - easily find yourself drowned in politics, to the point where it compromises efficiency and effectiveness of work.
    - very slow at decision making - innovation works take forever
    - short-term oriented (very...)

    Advice to ManagementAdvice

    We know that it's a challenging industry, but operating in a business model which sole aim is to keep the stock market up in the short run really take the fun out of the business. Start investing more on tobacco alternatives (beyond e-cigarettes) and get it out faster in the market. That way, investor can start to look at the potential future of this industry and probably will start to see BAT stock as a long term investment, instead of just quick gains like it is now...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good Palce to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British American Tobacco

    Pros

    Good communication
    Close friendship
    Flexible working hours

    Cons

    Low salaries
    No fair promotions
    Not Sufficient seminars motivation

  10.  

    Great place if you want to have a easy job with good work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Activation Executive  in  Copenhagen (Denmark)
    Current Employee - Trade Activation Executive in Copenhagen (Denmark)

    I have been working at British American Tobacco full-time for more than 3 years

    Pros

    High salary
    good international possibilities
    introduced a new strategy that might change something there
    Extremely easy job. You do not work that hard.

    Cons

    Very low or non-existing moral among employees
    you need to work 6 years before you get promoted.
    you need to know the right people in order to get a promotion
    very operational. No skill-set is really needed.

    Advice to ManagementAdvice

    make it easier for people to move up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Highly passionate employees with willingles to help you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development  in  Athens (Greece)
    Current Employee - Business Development in Athens (Greece)

    I have been working at British American Tobacco full-time for more than a year

    Pros

    Diversed population and higly rewarding enviornment

    Cons

    It has enough bureaucracy, but it is trying to improve

    Advice to ManagementAdvice

    More time with the employees

    Recommends
    Positive Outlook
    Approves of CEO

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