British Midland Reviews

Pros

Colleagues are superb.
Free sharing of information.
No real politics between departments.
Beautiful setting to work in.

Cons

Outdated IT infrastructure.
No public transport.
Job prospects in Derby are very uncertain, most operation looks to be relocated to London following the IAG deal.

Advice to Senior Management

Invest in the Head Office infrastructure..

Pros

Great teamwork ( excluding executives)
Freedom to develop
Sense of inclusion in different departments if you wanted it

Cons

New management team in 2008 destroyed morale
While vision may have been good for the business, it was never communicated well
Superiority complex of new management and the attitude that their way was the best and only way
Lack of understanding at head office of the complexities involved in international operation, just because an approach works in UK does not mean that it will work everywhere

Advice to Senior Management

Adapt to what is needed in all markets and do what it takes to bridge the gap between goal and reality.
Empower teams to do what needs to be done and not wrap everything up in endless decision making and then make a final mad dash to the finish line