BroadSpire Reviews

Updated July 25, 2015
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2.9
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Suresh Srinivasan
5 Ratings

Employee Reviews

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  1. Part Time Seasonal - hourly Field Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great boss, love the people I work with. Work from home, travel some. Case Management role without the huge case load.

    Cons

    No benefits at all. No annual review or pay raise.


  2. Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BroadSpire full-time

    Pros

    Good pay. Good local management.

    Cons

    Upper management has no clue of what goes on at the floor level.

    Advice to Management

    Ask the crumb crushers what they need to succeed!


  3. Claims Adjuster

    Former Employee - Anonymous Employee in Berkeley Heights, NJ
    Former Employee - Anonymous Employee in Berkeley Heights, NJ

    I worked at BroadSpire full-time (More than a year)

    Pros

    customer service, investigated research, willing to work with others, computer skills excellent

    Cons

    none at this moment


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  5. Claims Clerk III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    Pros

    Great work environment. Employees and Management are great

    Cons

    Horrible benefits, but doable. Lots of work.


  6. Senior claim adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claim Adjuster in Roseville, MN
    Former Employee - Senior Claim Adjuster in Roseville, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BroadSpire full-time (More than 3 years)

    Pros

    Manager leaves you alone. You are treated as the expert. Settlement and reserve authority that is industry appropriate.

    Cons

    Management is horrible. Much chaos. Manager does not relay important information. Pay is extraordinarily low. Terrible benefits, impossible to make QOPS. So no bonuses. Pay increases range from 1-1.5%.

    Advice to Management

    Team Manger has to go. The office is out of control. The inmates are running the asylum..


  7. Helpful (1)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at BroadSpire full-time (More than 3 years)

    Pros

    Nice people. Beautiful campus. Good work life balance.

    Cons

    Pay was awful. No increase in last 5 years.

    Advice to Management

    Nothing to add.


  8. Dissatisfying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claim Representative in Atlanta, GA
    Former Employee - Claim Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BroadSpire full-time (Less than a year)

    Pros

    The best reason to work at Broadspire is to have paycheck. It's a stepping stone to a better job.

    Cons

    Terrible policies and procedures. The processes are overworked and redundant. Not a 40 hour job.

    Advice to Management

    Who is managing the managers? The managers are horrible and lack the skill set of professionalism and ethics. You will find the average representative is more skilled than their manager. Promotion opportunities are for men and who elbow you rub the best.


  9. Helpful (1)

    below average salary

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Adjuster in Melville, NY
    Current Employee - Senior Claims Adjuster in Melville, NY
    No opinion of CEO

    Pros

    very accomodating when it comes to needing time off to take care of kids

    Cons

    below average salary no raises


  10. Helpful (1)

    Working at Broadspire was satisfying as far as management and respect is concerned, but claims work is still as stressfu

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner II
    Current Employee - Claims Examiner II
    Recommends
    No opinion of CEO

    Pros

    Fairness and a genuine care for their employees opportunities for growth. There was no micro-managing in my office, and we had the freedom to use our talent instead of reading off a script like other places.

    Cons

    They are losing accounts to the big bag SWick. But everyone is. They pay less, but not That much less.



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